JULY 2019 UPDATE
July 11: The Detroit Free Press released a blistering exposé indicating that Ford knew the DPS6 was defective before it was even launched in 2011 with the Fiesta (and certainly before the 2012 Focus). For years afterward, Ford continued to (internally) acknowledge that the DPS6 had not yet been fixed, but they continued to use them.
July 12: Ford sent out an internal memo to its dealerships, indicating that regardless of warranty status (age or mileage), they should fix any DPS6 that came into the service center (per the usual metrics by which the transmission was tested for being out of spec) through July 19, with additional guidance supposedly to follow. This was posted first on reddit on July 17, then picked up by The Detroit Free Press on July 18.
July 16: US Senators Markey and Blumenthal call on the NHTSA to investigate complaints regarding the DPS6, as well as Ford's handling of the issue.
July 24: The NHTSA says it's reviewing DPS6 complaints.
AUGUST 2019 UPDATE
Ford issues 19N07 (TCM up to 10 years or 150k miles) and 19N08 (DPS6 up to 7 years or 150k miles) warranty extensions for 2014-2016 Focuses with DPS6 and a build date before November 5, 2015.
-- ORIGINAL POST CONTENT --
Ford acts like they're doing us all a favor.I posted a similar thread in the Focus sub of reddit, and I think FF could benefit from it, too. The DCT info and use guide is more than 4 years old and originally revolved around how best to drive with a DCT. Since that thread was first made, the challenges associated with owning and driving a Ford DCT have been made clearer. There is a ton of information buried in that thread and a dozen others and so it's my goal to try to consolidate some of this information in a "one-stop shop".
First and foremost: not everyone has trouble with the DCT. The majority of DCT owners are on their original clutches, do not experience "shudder", and are very happy with their cars. It's just that there is a statistically high number of DCT owners who do have trouble - and continue to have trouble, even after having the DCT "fixed" multiple times - that it seems that buying a Ford with the DCT is a real gamble. Whatever the underlying issue really is, it does not seem that a defective DCT is ever truly fixed with the solutions Ford has come up with to date and so it appears that DCT with problems will always be a DCT with problems. In contrast, it is generally accepted that if a DCT owner does not experience problems in the first 25-30k miles, they most likely got a "good" one and will not experience problems aside from the usual wear-and-tear. These are generalizations, but generalizations backed up by owner feedback.
Second: I do not claim to be an expert because I am not. I do have a basic understanding of the DCT, though, and I've followed the theories and explanations and fixes since I got my car new in 2014. I try to give credit where credit is due by linking to original content. Please feel free to correct me if I got something wrong, offer additional information, or engage in discussion (in support of what I've posted, or in disagreement!). As someone with a "bad" DCT (and one not nearly as bad as many others), I admit to having some bias, but I'm trying to keep it in check.
July 11: The Detroit Free Press released a blistering exposé indicating that Ford knew the DPS6 was defective before it was even launched in 2011 with the Fiesta (and certainly before the 2012 Focus). For years afterward, Ford continued to (internally) acknowledge that the DPS6 had not yet been fixed, but they continued to use them.
July 12: Ford sent out an internal memo to its dealerships, indicating that regardless of warranty status (age or mileage), they should fix any DPS6 that came into the service center (per the usual metrics by which the transmission was tested for being out of spec) through July 19, with additional guidance supposedly to follow. This was posted first on reddit on July 17, then picked up by The Detroit Free Press on July 18.
July 16: US Senators Markey and Blumenthal call on the NHTSA to investigate complaints regarding the DPS6, as well as Ford's handling of the issue.
July 24: The NHTSA says it's reviewing DPS6 complaints.
AUGUST 2019 UPDATE
Ford issues 19N07 (TCM up to 10 years or 150k miles) and 19N08 (DPS6 up to 7 years or 150k miles) warranty extensions for 2014-2016 Focuses with DPS6 and a build date before November 5, 2015.
-- ORIGINAL POST CONTENT --
Ford acts like they're doing us all a favor.I posted a similar thread in the Focus sub of reddit, and I think FF could benefit from it, too. The DCT info and use guide is more than 4 years old and originally revolved around how best to drive with a DCT. Since that thread was first made, the challenges associated with owning and driving a Ford DCT have been made clearer. There is a ton of information buried in that thread and a dozen others and so it's my goal to try to consolidate some of this information in a "one-stop shop".
First and foremost: not everyone has trouble with the DCT. The majority of DCT owners are on their original clutches, do not experience "shudder", and are very happy with their cars. It's just that there is a statistically high number of DCT owners who do have trouble - and continue to have trouble, even after having the DCT "fixed" multiple times - that it seems that buying a Ford with the DCT is a real gamble. Whatever the underlying issue really is, it does not seem that a defective DCT is ever truly fixed with the solutions Ford has come up with to date and so it appears that DCT with problems will always be a DCT with problems. In contrast, it is generally accepted that if a DCT owner does not experience problems in the first 25-30k miles, they most likely got a "good" one and will not experience problems aside from the usual wear-and-tear. These are generalizations, but generalizations backed up by owner feedback.
Second: I do not claim to be an expert because I am not. I do have a basic understanding of the DCT, though, and I've followed the theories and explanations and fixes since I got my car new in 2014. I try to give credit where credit is due by linking to original content. Please feel free to correct me if I got something wrong, offer additional information, or engage in discussion (in support of what I've posted, or in disagreement!). As someone with a "bad" DCT (and one not nearly as bad as many others), I admit to having some bias, but I'm trying to keep it in check.