Unfortunately, it could be the controller, the airbox, or any of the wires in between. Saying "they all do it" isn't acceptable. They need to diagnose & repair.

 

Sounds like a bad/intermittent electrical connection involving the blend door motors.


Brian

 

nice thing about the dealership not knowing is they are the ones that need to figure it out at no cost to you under warranty, it sounds like the blend door motor to me to..

 

I'll bring this to the attention of our Ford Customer Service rep. Unfortunately, you have to be able to replicate the problem in order for it to be diagnosed. It's either that or you end up being one of those people who takes their car in then the mechanic does nothing to it, and sends it back out "fixed". Don't feel bad, I was one of those one time. My slave cylinder stuck, so the car wouldn't do, I called Ford, had it towed, they kept it for 3 days, and then told me nothing was wrong with it.

 

Yes, that is exactly what happens. Once, I was in the neighborhood and drove to the dealership while it was happing. The service advisor (not my "assigned" service advisor) said there was something wrong. He gave me the card of my regular advisor and told me to call back. Of course, by the time I was able to do that and bring my car back in, it stopped doing it and I looked like the crazy lady lol.

This sounds crazy, but it seems like it does it when my car has been sitting in the heat for awhile. Where I live it can get up to 100degrees. Which of course is when I want to use it the most. Not sure if the sitting in the heat part is coincidence or if it is what's causing the issue.

 

Even the dealership is clueless on what is wrong with my car. It doesn't happen all of the time. But, sometimes I will get in my car, turn the air on, have it on the dash vents only, and it acts like the vents are trapped and it will only blow the air on the floor (when it is on dash only). I can usually get it to work right if I change modes a few times (defrost, dash & floor, back to dash, etc.). Sometimes I have to do this several times to get it to go back. It acts as if there is a flap that isn't switching in the back...

Hi LisaDaisy36,

I want to escalate your concern to your regional Customer Service Manager. They'll reach out to your dealer and ensure that things get resolved. Send me a PM with your VIN, estimated mileage, preferred servicing dealer, and a daytime phone number. I'll get the ball rolling. [8D]

I'll bring this to the attention of our Ford Customer Service rep. Unfortunately, you have to be able to replicate the problem in order for it to be diagnosed. It's either that or you end up being one of those people who takes their car in then the mechanic does nothing to it, and sends it back out "fixed". Don't feel bad, I was one of those one time. My slave cylinder stuck, so the car wouldn't do, I called Ford, had it towed, they kept it for 3 days, and then told me nothing was wrong with it.

Thanks for getting me involved, whynotthinkwhynot. It's hard keeping an eye on all these threads; I appreciate the assist![headbang]

-Crystal

 

Hi LisaDaisy36,

I want to escalate your concern to your regional Customer Service Manager. They'll reach out to your dealer and ensure that things get resolved. Send me a PM with your VIN, estimated mileage, preferred servicing dealer, and a daytime phone number. I'll get the ball rolling. [8D]



Thanks for getting me involved, whynotthinkwhynot. It's hard keeping an eye on all these threads; I appreciate the assist![headbang]

-Crystal

Wow, I am impressed. [hihi] Thank you Crystal. I sent you a private message with the information you requested.

 

I know this is an older thread but I'm experiencing the exact same issue with my 2012 Focus SE. Would you happen to remember the solution to this issue?

 

Hey there Ricwoodard,

Let's get this figured out. I recommend making an appointment with your preferred Ford Dealer here. Additionally, send a PM my way that includes your full name, phone number, VIN, mileage, dealer, and appt. date/time.

I'll look into next best steps.

Todd

 

Same problem here, as well as the navigation not functioning and the interior lighting is out.

PM sent with requested info.

Thanks!

 

Same problem here but only about once a month so it's not low hanging fruit yet.

Has anyone found the fix to this issue? I'm thinking the blend door too.

 

Grounding issue

My issue (Nav fault, interior lighting, and fan blower), were all the result of a grounding issue (lack of ground) along the passenger side door frame. Dealership fixed it under warranty. I don't have the exact location of the problem, but they said the paint needed to be removed some more at the ground point.

 

I had this exact situation multiple times on my trip to Colorado and Utah. Was able to have a tech look at it in Moab UT and he re-positioned, or reconnected the fan connector switch (I believe) under the passenger side dash. It did temporarily resolve the issue, however, it didn't last.

It seems like the times it happens, that a period of time with the fan off, say 15 minutes seems to solve the issue. I was thinking it was a thermal problem, but loss of ground makes much more sense.

 

I think we might be taking about different problems. Mine is more like I turn the A/C on and it's blowing out the defrost but set on head position. I normally just turn the dial to far right then turn it to each setting until I get back to the head setting and it's good.

I'm thinking it's a dead spot in the rheostat in the dial or the blend door motor...leaning toward the rheostat.

 

Have you had a chance to visit your dealer, STU-B? Please let me know, along with your mileage. I'll check out some options.

Meagan

 

I have the same issue with my 2015. Dash vents blow weak if on with other vent settings. If I turn all off and then dash only then floor the dash vents blow more air.
Currently I'm having an issue with my fan switch not always working in position 3. I have to switch it back and forth to get it to turn on.

 

D*2.3 - this thread on '15 models might be better - http://www.focusfanatics.com/forum/...orum/mk3-focus/579201-air-distribution-control-problem-2015-focus-se-sedan.html

At least some '15's don't work the same as expected, and some got a fix.

 

Has anyone found a fix for this? My fiancé has a 2013 and it just started doing this yesterday, she can feel the cool air from the bottom foot vents but nothing up top.

 

There's a TSB.

 

That TSB only applies to 2015 models.

 

Go to the previous page... click on the link.

 

Thanks. Not sure if it's the same problem, hers has never given any issues at all and just yesterday she want to turn the ac to the dash vents and they just aren't blowing any air out.

 

Well, I guess I'm wrong but it is worth a look to see if it could be similar.

 

Hi,

I am having a similar issue with my 2013 Focus SE (air not coming through the dashboard vents, but coming through floor vents). I just had my heater replaced as there was a link in the cooling system.

Has anybody been able to figure this out for the 2013 models?

Thanks!

 

Maybe send a PM to LisaDaisy36... hopefully it will trigger an email alert to her and she will answer back... otherwise that user haven't signed in for years on the forum!

 

Heater core actually replaced?

Check back where it was done, entire dash would be apart for that and anything not working afterwards needs a check out.

 

A month later, sorry. If your car falls under the TSB then it should be free to replace the defective part.