I'm really trying to keep up with the recalls and overall health of my Focus. I checked the "etis" site and on my profile it lists the following:
Outstanding Field Service Actions
12S29 - PASSENGER SIDE WIPER MOTOR ELECTRICAL CONNECTOR INSPECTION AND REPAIR
12M01 - RRANTY EXTENSION
12B37 - , AND THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE
When I log onto the Ford owner website and go to the "Vehicle Health" page and click on the "Recalls and Field Service Actions" it only lists the wiper motor issue.
Is a recall the same as a Field Service Action? If I call the service department should they be aware of both recalls and FSAs associated with my car? I'm just trying to get the language down before I call and speak with my service department.
Outstanding Field Service Actions
12S29 - PASSENGER SIDE WIPER MOTOR ELECTRICAL CONNECTOR INSPECTION AND REPAIR
12M01 - RRANTY EXTENSION
12B37 - , AND THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE
When I log onto the Ford owner website and go to the "Vehicle Health" page and click on the "Recalls and Field Service Actions" it only lists the wiper motor issue.
Is a recall the same as a Field Service Action? If I call the service department should they be aware of both recalls and FSAs associated with my car? I'm just trying to get the language down before I call and speak with my service department.