Disconnect the battery, that should reset the computer and turn off the message.

 

Bad advice. Never "reset the computer" arbitrarily.

 

What settings will I lose on MyFord Touch by doing this? I have a lot of customized Sirius stations, Alerts for songs, custom wallpaper, etc. how long does the battery have to be disconnected? Thx.

 

Not sure what youd lose but those fob batteries have been known to not always be sold with a full charge. You could also attempt replacing your fob battery with another new one. Walmart sells 2 packs of them for $4 in the watch section.

 

So, with that, can anyone give me some simple advice or am I stuck spending my hard-earned money having some dude scratch his head for a few hours?

Thanks!

Don't worry about it.
The fob battery is fine and the message will go away.

(I should know because I just experienced the same thing)

 

what you're saying is that you have replaced the battery in the fob and the message eventually went away?

 

Kabigon--How long did it take for the message to eventually disappear on your car? Looks like you have the same make/model as my Focus. So far, it's been four days and the message is still displaying each time I start the car. The batteries that were installed were fresh 10-year expiration date batteries, so I'm not concerned that they were past their shelf life. Both FOBs give me the same message. Disconnecting the battery seems like a slipshod way to accomplish something, in my opinion.

 

I believe it took about 1 week.
At first, I was scratching my head but I decided to give it some time and see what happens.
I imagine that there may be a way to reset it (other than disconnecting the battery) but I didn't bother to research it.

 

OP! Try going into the information menu on your thumb menu and into system status. I think you can reset it from there. You might have to hold the ok button to reset it. I'm not by my car or I'd check.

 

There isn't a way to reset it from the system status menu. I have already tried that!

 

I'm telling you get a new battery. I've known a number of people to buy these without a full charge or defective. Expiration/shelf life doesn't always mean it's a good battery.

 

I agree, I had that issue on another vehicle i had,went through three packs before I got one fully charged.

 

Hey, everyone!

I just want to jump in real quick with a few things. I do not recommend a battery pull (on your vehicle) unless it is advised or done by your dealer. Also SYNC/MFT is not tied in to Intelligent Access Key (IAK), so a fuse pull for SYNC is not needed. For questions or issues with IAK, please shoot a private message over to Todd. Here's the link to his profile:

http://www.focusfanatics.com/forum/member.php?u=79824

Hope you're all having a great week!

Rebecca

 

Also SYNC/MFT is not tied in to Intelligent Access Key (IAK), so a fuse pull for SYNC is not needed.

Resetting MFT/Sync was simply used as an example of resetting a module.

It was not stated or implied that Sync and the IAK are somehow tied together.

 

http://www.cmaxownersclub.co.uk/forum/technical-45/key-battery-low-warning-message-11427/

post#4

I had the same problem occur on my 2011 C-Max Titanium last weekend, and after replacing the batteries in the key remote, the error message remained.

I took my car into my local Ford dealer and they ended up having to carry out a BCM software update. This cleared the alarm issue.


post#12

If your key fob battery needs changing there is no need to go to the dealer to reset the message on the trip computer.you just use the arrow keys on the steering wheel and navigate to the information menu -->system status and press the ok button to reset.

 

Ford C-Max Forum post#4 I had the same problem occur on my 2011 C-Max Titanium last weekend, and after replacing the batteries in the key remote, the error message remained. I took my car into my local Ford dealer and they ended up having to carry out a BCM software update. This cleared the alarm issue. post#12 If your key fob battery needs changing there is no need to go to the dealer to reset the message on the trip computer.you just use the arrow keys on the steering wheel and navigate to the information menu -->system status and press the ok button to reset.

Was the BCM software update expensive?

 

Hey folks!

If you're currently experiencing concerns, your best bet is to check with your Ford Dealer for proper diagnosis. In addition, please send me a PM with your full name, best daytime phone number, VIN, mileage, and preferred servicing dealership.

We'll go from there.

Todd

 

PROBLEM GONE after six days of repeat messages! System check now says OK. Finally! Thanks to those who tried to help!

 

Glad to hear it.

It's too bad that Ford is either unwilling or unable to tell us directly what is or isn't normal behavior.

 

Hey everyone,

I completely understand that it is frustrating to write in or call and be told that you need to have your dealer help you. There are a couple reasons why you'll get that response. First, in order for your CSM to know how they can help, your vehicle needs a diagnosis. Second, dealers are independently owned and operated, so there are some issues that they are going to make the final call on. In those cases, I (or a phone rep) will usually encourage you to visit another dealer for assistance. Finally, and unfortunately, I'm unable to provide a vehicle diagnosis through the computer, which is another reason your dealer is involved.

A lot of my job entails assessing your concern and getting you to the appropriate party to best get that concern resolved as quickly as possible. A lot of the time that is your CSM, because they talk to your dealer on a regular basis and are best at getting your vehicle repaired, getting you a rental, financial assistance, etc.

I've enjoyed working with you all, and hope to continue moving forward. If you have any questions, let me know.

Todd

 

Hey guys,

I have something I want you to try (it's worked on a few vehicles we've tried it on): hit one of the fob buttons after the battery has been replaced while car is running; it should turn off the message.

Please let me know if this corrects the issue in a private message so I may get it recorded.

Todd

 

I just came across this having a similar issue and hit unlock and instantly the message disappeared so thank you very much

 

I had me 'key message' pop up yesterday...bought 2 of the better quality replacement batteries and did both fobs at the same time......battery low message was gone the next start up

 

OK same message here about low remote battery. I have a hunch. Car is almost 3 years old just like many of you who said the same thing and I get same message using either fob. After changing my remote batteries, I put a volt tester on the "old batteries".....Guess what? the old batteries are just fine. 3 volts and 3.1 volts, right where they're suppose to be. New batteries show 3.1 and 3.2 volts. Go figure!! So it appears that this message is time generated. Pissed off that Ford won't tell me anything other than to change the batteries that don't need to be changed. You got me once, won't get me again. I check voltage first on old batteries.

 

If you can't get rid of the message try this.

4682 - 2012-2014 Focus - Intelligent Access Key Battery Low Message Does Not Reset After Replacing The Battery - Service Tip
Some 2012-2014 Focus vehicles equipped with Intelligent Access Push Button Start may exhibit a Key Battery Low message that remains on after replacing the battery in the key fob. If this concern is observed, perform the following procedure that allows the vehicle to properly sample the key fob battery level. With only one (1) fob near the vehicle, start the engine. With the engine running, press the Lock or Unlock button on the key fob one time. Repeat this procedure with all additional affected key fobs. When the vehicle properly samples the new key battery level the message will no longer be present.

 

That's what the ford service rep said to try a couple weeks ago.

 

I have had my car for 2 years 7 months.. I should go buy new batteries and AVOID this altogether...

 

Got the message, went to target bought the batteries (CR 2032 3 volt). It was very easy to replace and the message was gone immediately after.

 

Got same message recently (3y old Focus), took out batteries, checked voltage and it was still 3V. put them back, message disappeared couple days later.
And now, one week later got same message about low battery, strange.

 

Simple Fix

Having read a few of these threads today I have now fixed the problem of the message not going away. I had replaced the battery and everything worked, but the message always came up for a few seconds on starting the car. The fix seems to be just pressing the lock or unlock on the remote so the car takes an actual signal from the remote (as opposed to just walking up to car and letting it unlock itself). Started the car, message was gone. Problem solved. Thanks to all on here who helped.

 

replaced batteries in both key fobs, message gone now

 

Hi guys, i have a ford focus titanium 2.0 sedan(park assist) , im from brazil, and as you know everything here comes so slow, so i saw USA ford website, that you guys have a account, and you are able to upgrade the "my ford touch" etc, here in brazil we dont have this, but for me to logging in the usa ford website i need a vin number, when i added my vin number, the website doesn't recognize, i didnt understand why, my car was made in argentina, i think yours as well, can anyone provide me a vin number for the new ford focus mk3?

 

The North American MK3 Focus is built in the USA, in Michigan at Ford's Michigan Assembly Plant, not Argentina. Global Focus production takes place there, in China, in Germany and in Thailand among other locales.

 

oh, i didnt know that, so can anyone of you download the lastest upgrade for the " my ford touch" i have an sony xperia, is there any apps that can communicate with the "my ford touch"?thanks guys for the support!!!

 

Recently replaced batteries in both key fobs when message came on... no issues.