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But in the words of Forrest Gump, " That's all I have to say about that." Take it as you will. It's all over with now, but I can assure you I will never recommend Tom again. Someone brought up a very interesting point that Tom hasn't touched ST's. Take that as you will too.
/EndRant
 
Burks, no he didn't. He didn't even try. Even at the beginning when he couldn't actually tune the car, I asked for a refund, he refused. He kept saying he would work on it and I waited MONTHS with no tuning whatsoever.
 
Burks, no he didn't. He didn't even try. Even at the beginning when he couldn't actually tune the car, I asked for a refund, he refused. He kept saying he would work on it and I waited MONTHS with no tuning whatsoever.
That sucks to hear. He has had pretty customer service so far but it would be nice to know that you could get a refund if you werent able to get your car tuned properly. I've had good experiences thus far but i am still working with him to get one small problem worked out and it's taken a couple months now. He said he is trying to work with SCT to figure it out and i believe him but it would be nice to know that if we arent able to get the problem fixed, i could still get a refund and just go back to stock. sorry to hear that.
 
It's all good. I won't really fret about the refund at this point because I feel it is too late. I also can't prove it was the tuning that messed my car up. I really don't wish any of that upon anyone.
 
you could always try and find a local tuner who will use the xcal to do a new tune for you? i know i have a couple shops up here that tune with them.
 
True, but I don't feel too good about this device TBH. I might wait till I could afford Injected's tuning or wait for some stuff from RDC
 
yeah i guess considering the issues you had, i might question the device too. to bad SCT cant just exchange it for a new one. i think the device itself is pretty cool.
 
It's not necessarily an "injected device" They just both happen to use a hypertech handheld to do the tunes. But RDC has their own tuner for their canned tunes. They're both good options to look at when shopping for a tune. IMO The SCT device itself is a better handheld, but I cant speak to Toms tune.
 
In to bash me in another thread , lets again get the facts straight , he never mentioned that it was more then his TCM that fried it was also some wiring , he also changed wiring and had the Foccus tune in the car for the sport shift addition if I am remembering correctly
The SCT flasher nor my tune DID NOT mess up his TCM , the TCM in the MK3 Focus is a known issue to go bad and Ford changes all the time , before he even knew what the issue was with his Focus he was on the forum bashing me and talking crap , I sent him a PM telling him to first find out what the issues was , this was the second time he bashed me first time it proved to not be my fault , I told him the first time that if he openly bashed me again for no reason I would not tune his Focus any further , he bashed me again BEFORE he even knew the issue and I canceled his tuning , he handled the entire thing poorly and non professionally right from the start and is now mad because I not do any further tuning for him

He had my tune in for a good bit then driving down the road the car just quit , he called and when I got back in i returned the call , next day we talked and I told him because the flasher would not communicate with the PCM or TCM that there was a major issue and to contact SCT then more then likely have to go to Ford

Im not saying SCT is perfect but if you load a tune and drive it for 5 min then the tune is doing what it is going to do and no further damage from the tune can be had , if your going to have a tune issue 99.99 % of the time the Focus isnt going to even start , if you drive it for days and something happens its not tune related

If the SCT flasher or my tune with over 200 MK3 tunes out there now was a issue we would know about it and there would be more then one Focus with this issue

As for his dyno they were not done properly even said this when he posted them , altho the peek HP was a slight gain in HP a good gain in TQ the numbers were better through out the mid range , peek # dont make you faster , gains in HP and TQ through out the dyno pull from 2000 to 6500 is what makes it faster , I could of at any time changed his shift firmness if he had asked me to , some like it soft and some like it firmer , 0-60 times change every time you do them a gain on 6-10 pound foot of TQ will be hard to see in 0-60 times then take in account temps , road conditions , triver error etc and .5-1 sec could be from those and not a loss or gain in HP and TQ

When people post misinformation and openly bash me and blame me for things they cannot by any means prove was something I did I will defend my self

As for the ST , I have tuned dozens of them with full custom tunes , with great gains where this guy gets his info is beyond me other then he enjoys bashing me

I have a very good reputation on here for my custom tuning , I work hard to have the best customer service and to offer help and services that no other tuner in the world offers , please dont let this one disgruntled customer change your opinions , I cannot make everyone happy as much as I try to

Tom
 
yeah i guess considering the issues you had, i might question the device too. to bad SCT cant just exchange it for a new one. i think the device itself is pretty cool.
There is nothing wrong with his SCT xcal if there had been it wouldnt of loaded the tune file every time it did

Tom
 
I find all this tuning troubling. I mean, can tunes are non-data logging, and data logging is more like, data longing?!

It's disheartening. Perhaps I should just throw an exhaust on to make it sound neato, and call it quits.
 
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Maybe I'm wrong, but a can tune is a "no go" for me. It's late, I'm going to bed... Sorry if my comments suggesting "nothing but good news about Tom" has caused problems here.
 
a canned tune is a one size fits all. You will get the tune, install it and be done.

A custome tune you will install a base tune, do 15 minutes of dataloging, send it to Tom, get a custom tune back and then repeat if necessary. it's much easier then it sounds and being that it's basically the same price as a canned tune, in my opinion its the better option.
 
Thanks Jburks , on top of that I can remote into your laptop , set up everything you need , show you how to load the tune to the device , set up your datalog list , do the first datalog like I was sitting in the Focus with you and go over it all , like he said it sounds much harder then it really is

Tom
 
Would a MOD please go through and clean this up , he has no proof that SCT or I did anything and I am tired of him always bashing a good review with his nonsense

If he could prove any of it that would be another story but he cant

Tom
I would like to point out that you are very defensive whenever someone has anything negative to say about your tuning.

Which I will say is a good thing...as you never want unhappy customers or lies being spread.

However I find your bashing of other tuners awful. Don't serve shit if you can't eat it too.
 
What Jburks said. A canned tune will assume that you have some mods installed already and it does not know what kind of condition you drive in.

A custom tune allows your vehicle to be tuned to the exact number for each equation to extract the most performance and other benefits as possible.

A canned tune is like upgrading from iPhone 5 to iPhone 6 and you can't jailbreak it.

A custom tune is like upgrading from Note 2 (non-root) to Note 4 and you can root it.

Weak examples, but yeah.
 
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