Well he has done 2 of my cars, and he will be probably be doing a third one when I get it put together, very happy with both and I also use the pro racer software, but when I screw something up, Tom is always there to fix it for me
Now I can't for sure say what the performance gains were because when Tom started tuning both they were heavily modified already, 1 zetec turbo and 1 2.5L with cams, headers and intake.
However, before I put the turbo on the zetec I bought it with a CAI, throttle body and a free flow exhaust and a header. I datalogged it once and basically the first tune I put in it all I really did is add 10% more air to the Maf because it appeared to be about that much out all the way through and that made a massive difference and i drove it like that for about a year before I added the turbo and then Tom did 99% of it.
I will say he does see to go the extra mile to help fix problems that were mostly my mechanical issues

Thanks Tom!