Also frustrated. Would appreciate a clear, detailed, definitive reply from the Ford IVT team on this.

 

Rule #1: Never trust a word out of a car salesmen's mouth. Not saying they're all crooks, but you MUST do your due diligence. Imagine buying a house and the current owner saying "Nah no termite problems. No need for an inspection." Exact same situation. Once the deal is done, anything not in writing never happened.

If an update did require additional hardware you can bet your ass that you're going to be footing the bill, warranty or not.

 

Hey Everyone,

I understand your frustrations of having to wait longer than anticipated for the update. The update is due to be released by the end of the year. Android Auto will only consist of a software update. Apple CarPlay will require a software update, as well as, a dealer installed hardware upgrade. The IVT department has not been informed of the cost for the hardware, but the dealers may possibly know. Your patience is much appreciated! To share general ideas with Ford Motor Company on how we can enhance our products and services, please visit http://social.ford.com.

Cara

 

To get CarPlay to work you will need SYNC3 v2.0 and a new USB. The USB is about $55 for a F-150, not sure if that part(GJ7Z-19A387-B) will fit a Focus. The current version of SYNC3 in the Focus is 1.1, it's a dealer install. My guess is we'll get CarPlay/Android Auto when v2.1 is ready, a merge of v1.1 and v2.0.

 

Cara, my dealer is as much in the dark as I am. At the time I began a 2016 lease for a Focus Titanium, I was assured carplay would be available by early summer. Really galls me no communication has been forthcoming from Ford about the nature of the delays, or about what to expect when CP eventually makes it into the 2016 models. I will remember this communication fiasco at the conclusion of my lease in 2019.

 

2stepbay,

I certainly understand your frustration of having to wait longer than anticipated. We haven't been informed of any changes, so the update should still be released by the end of the month.

Cara

 

Thanks Cara

 

Just did the v2.2 upgrade thanks to JMR061 and friends on the F-150 forum. Just need to order the USB port now.

 

Bummer that CarPlay update has been delayed so much and so long. At this point id be happy with being able to pair two phones to my radio through Bluetooth. I don't want to plug my iPhone in a have it charging all day on and off while I drive. FYI I have a work phone and a personal phone. I use my personal phone to stream music and work for work stuff. My 2010 cx7 allowed me to pair two phones at same time and use one for phone calls and one for streaming. Also I work out of my car all day.

 

I do this quite often. Mine is primary and gets texts and calls, my sons is playing music. I've never had an issue with this.

 

Lincoln owner, but...

...I follow this thread because it's the most up-to-date I can find about the SYNC3 CarPlay/Android Auto update.

Just checked the Lincoln owner's site and it says a SYNC update is available to SYNC3 2.2! [goofydrunk] Downloading now and since I'm using Android and not iOS, I will be able to update shortly.

Update: System Upgrade took all of the 60 minutes it said it would. BUT, it is up now and running great! I've only used it with Android Auto, so I don't know how the Ford/Lincoln Audio/Nav/etc. have been updated (it did install a new version of the maps, and took awhile to update that), but so far no complaints.

 

i just did update to carplay/aa as well. took about 20 minutes using a usb 3 32gb flash drive. no hiccups during install thank goodness. My work phone is an android so ill be getting lots of use out of that phone during the day. At some point i'll order the usb connector needed for apple carplay. I messed with it for a couple minutes. seems to be pretty cool. guess ill find out how useful it will be when i go back to work after these next several days off.

 

Necessity is the Mother of Invention

While Ford remains silent [], others have stepped forward to pull back the curtain. Have a look here for CarPlay or Android installation details:

Ford Sync 3 Hardware Upgrade / Conversion (Replace Existing MyFord Touch)

 

I'm surprised we haven't had more activity on this. The ST, RS, Fusion, and F150 forums are lit up with tutorials like the one 2stepbay posted.

It looks like upgrading to Sync3 v2.2 is easy enough. If you're looking for CarPlay though, you need part HU5Z-19A387-A which was available as of last week, but with the explosion of new orders it now has a ~300 unit backorder, based on what I'm reading and what Ford WBL told me. They do predict units ordered right now will ship in first half of January, but that's only going to extend as more orders are made. Once you have the part, pry out your old armrest hub, disconnect the two usb cables underneath, and plug those into the new module and you're set.

Here's a question for @FordIVTteam : why the heck didn't Ford start producing extra stock of these USB modules anytime in the last 12 months? You've been advertising a software and hardware upgrade for thousands of 2016 models, and no one at Ford thought to produce extra hardware for the upgrade? The only people that even know about this hardware upgrade are hyper-aware forum users who are willing to risk an unofficial 2.2 software release, and Ford is still sold out by 300 units instantly? I try not to bitch and moan too much, but c'mon.

 

Here's a question for @FordIVTteam : why the heck didn't Ford start producing extra stock of these USB modules anytime in the last 12 months? You've been advertising a software and hardware upgrade for thousands of 2016 models, and no one at Ford though to produce extra hardware for the upgrade? The only people that even know about this hardware upgrade are hyper-aware forum users who are willing to risk an unofficial 2.2 software release, and Ford is still sold out by 300 units instantly? I try not to bitch and moan too much, but c'mon.

It does boggle the mind. [?|][?|][?|]

 

Lewisra

What process do u use to pair both cell phones through Bluetooth? Maybe I'm not doing something right. Thanks

 

You pair each phone as normal. Once you have one of the phones connected to SYNC, the primary one is connected automatically. Go into settings, Bluetooth, devices and click the one you want to hear audio through and you'll get a prompt for audio only. Those directions aren't exact but very close.

 

i see now. i tried it today and works great. business calls on my android phone and stream music on my personal iphone. the only thing now is that when you have android auto running, it will not let you connect two phones through bluetooth at the same time. Still, its better than nothing and im liking it so far.

 

Installed the update on my 16 Focus Titanium, took about 15 minutes as I was already on 2.0 from a warranty replacement of the APIM a few months ago.

Installed it on my wife's 2016 Escape Titanium. Took about 45 minutes to upgrade her from 1.0 to 2.2. Have to do the USB upgrade for her iPhone to work, but she's fine with what she has for now.

I'm not real impressed with the Nav map update as it does have a number of errors in my local community. Would rather have kept the 114 map version than the 115. Not sure if I have to buy updates going forward or not, but Android Auto works fine and Google maps, while not as colorful as the Nav map, serves my purposes well enough.

 

Im guessing first quarter 2017 now for the Official v2.2 release?

 

My guess is 2.3 or something beyond.

 

so i was messing with dual phones paired to radio and running android auto. so what i have to do is first pair the phones to radio. then start streaming my music through my personal phone, then after the music starts, i can then connect my work phone and begin using android auto. Everything working fine so far. As a side note, i just ordered some 6.5 components as well for the front doors.

 

Well here we are...past December 31 and nary a word from Ford re Sync3. Seems Ford has developed what we call in Hawaii "deaf ear". [facepalm]

 

I'd guess (not working with Sync directly) that the reason there was no announcement about the update is that hardware isn't ready in large quantities, or that testing isn't done.

Sync 3 just launched on the second half of the fleet in MY 2017 and so I'd imagine the Sync guys have been quite busy with production issues and getting all that hardware and software sorted. Once the 2016 and 2017 as delivered issues get sorted and all the bugs get tagged and most of them fixed, then I'd expect to see a focus on updating the fleet.

This is typical automotive, current production is king. You need to make sure the stuff going out the door today is in the best shape. Update the other stuff later once production has settled into a rhythm.

 

Finally somebody who gets it, thanks!

 

Can't wait for the official update. Updated my Sync 3 to 2.2 and waiting for part HU5Z-19A387-A to arrive...
Anyone noticed the navigation voice changed after the update?

 

Yes.

Which hub are you changing? Front or in console? Please provide info/video when u do it.

 

So, obviously the FordIVT team isn't replying here, opting to bury their heads in the sand, but they're still online. Here was their private message answer to my questions about support and official release. Do with this information what you will.

"The SYNC 3 update has not been officially been released by Ford or Lincoln. The file that other owners are installing is not Ford supported and any issues with the vehicle after the installation will not be covered under warranty. I wish I had more info to provide you, but I'm unable to speculate when the update will be available."

...and...

"I'm unable to speculate if the update is the same software that the 2017 vehicles have built in already because it hasn't been officially released yet. There has been a SYNC 3 update floating around that people have been installing, but it is not a Ford supported update."

They don't seem to understand that this update appears to be available to Lincoln owners via their Sync accounts, and that it's still available for download via Ford servers.

It's clear this update works across all 2016 Sync3 models, but my only worry is that Ford won't provide any updates to this 2.2 build. As in, we'll be fine for now, but some update will become available (whether vitally necessary or just a perk), and they'll cut out anyone with this unofficial version of the software.

 

I mean they are pretty clear:

1. The update isn't released
2. Don't install and update that isn't official
3. If you install an unofficial update, you might be denied warranty coverage for any issues caused by it.

Just because it is released for some Lincolns and just because the hardware is "basically" the same, does not mean it has passed validation. Since Ford has to cover these updates via Warranty they want to be certain that the updates work correctly.

I understand people do not like waiting, but in reality it's what people should do.

 

Can any one confirm that HU5Z-19A387-A usb hub fits in the '16 Focus? Just want to make sure before I order a part and find out it doesn't fit.

Also, does this updated hub support fast charging?

As a side note, I have upgraded to V2.2 with the "illegal" update and everything works fine. Even changed the splash screen to RS.

 

My question is, with the update and Android Auto, do I have to have navigation installed in order to use Google maps or can it just run off of my phone? I'm tempted to download and install the "illegal" update but I have a really good warranty and really don't want to jeopardize nullifying it because I'm impatient lol.

 

I just purchased a Ford USB hub part # GJ7Z-19A387-B for my 2016 Focus SE and when I went to do the swap I noticed this new hub only has one micro USB port to accept the two USB cables from the console.

No way to piggyback the cables.

2016 Focus has two USB cables and separate power cable coming into the center console cubby USB hub.

One black USB cable goes to the SYNC3
One white USB cable goes to the USB port in front of the shifter.

Upon removing the old non-CarPlay hub I noticed it has two micro USB ports to accept the two USB cables.

When I connected one of the USB cables to the new CarPlay hub it immediately allowed CarPlay to work but the front USB port by the shifter was dead, won't even charge.

The part number on the old non-CarPlay part is GR3T-14F014-AB

Back to the dealership for another USB hub.

 

From what I was told at the dealership, the maps function comes off the phone.