Your car SHOULD have an extended powertrain warranty to cover the trans. But be warned though, parts are not readily available and Ford is fucky about the whole thing. For future reference, babying the thing doesn’t make the transmission last longer. You HAVE to drive the DCT like a ******** and the shifts firm up and it gets more decisive. cleaning grounds and securing them with dielectric grease and not coasting works wonders for this car

 

Thanks for the headsup - the Ford dealer (who were straight up about it over the phone - in Savannah GA) mentioned there are a few certain parts that are really backordered or long delay. Should know early next week after they tear it apart. Fingers crossed.

 

Best of luck to you man, hopefully it’s something simple

 

My inside guy at Ford said that they have over 60000 TCM's backordered as of last week.
My 2013 is in for the same thing.
Make sure you get the free loaner. It is covered under the repair.

 

I called Ford customer care, they took all my info and basically said there is no extended warranty for 2017-2018 at this time, but to hold on to all of my receipts. I'll see what happens next week with the car, but assuming it will be out of commission for awhile I'm going to reach out higher as we will be incurring Enterprise rental costs plus whatever for the repair.

We've been a Ford loyal family for decades and in the last year our other car, a 2016 Ford Edge had the coolant intrusion issue (71K miles), where we ended up having to get an entire new engine and it was out of commission for over a month.

 

So.........an update. Yes, my 2017 needs clutch pack replacement and trans repairs to the tune of $2,900. Dealership has been great, but they say their hands are tied on warranty coverage. Called Ford Customer Service and they say there is no coverage for 2017-2018. Pleased my case, explained we are a 4 Ford vehicle family, have driven Fords forever, trans is the same one as 2016 with the extended coverage so this should be covered but in the end was like talking to a robot. Asked if there was someone else I can contact and she said no, just her. Asked about another email address for a regional/corporate level, and she said all she can provide is her email address.

Am going to try and find someone higher up to contact at Ford. But in the meantime I called and logged a complaint with NHTSA. Next step will be to join a class action suit I guess.

 

So.........an update. Yes, my 2017 needs clutch pack replacement and trans repairs to the tune of $2,900. Dealership has been great, but they say their hands are tied on warranty coverage. Called Ford Customer Service and they say there is no coverage for 2017-2018. Pleased my case, explained we are a 4 Ford vehicle family, have driven Fords forever, trans is the same one as 2016 with the extended coverage so this should be covered but in the end was like talking to a robot. Asked if there was someone else I can contact and she said no, just her. Asked about another email address for a regional/corporate level, and she said all she can provide is her email address.

Am going to try and find someone higher up to contact at Ford. But in the meantime I called and logged a complaint with NHTSA. Next step will be to join a class action suit I guess.

there was already a settlement for the transmission with Ford. I’m on my third MK3 (call me a masochist) and my first 2 were covered. My third (2018) has a powertrain warranty for 150,000 miles, which was part If the initial settlement and should be disclosed in the paperwork for the original purchase of the vehicle.

 

2016-18 were excluded from the extension because the root causes were supposedly fixed. By the time my '14 had 97K on it, it was on its 4th clutch pack, so apparently some progress was made...

 

What a ridiculous concept.
The only difference between the 2012-16 and 2017-18 is TCU programming. Applying the TCU programming from the 17-18 to the 12-16 cars hasn't fixed the issue yet.
The issue is not and never was "programming". It was poorly thought out design and putting what is essentially an automated manual transmission in an economy car. Far too many people treat it like a torque converter run automatic, and allow it to slip at low speed, which generates heat and dust. This dust clogs up the internal workings of the shift forks, putting more strain on the shift fork motors, and thus more strain on the TCU, causing TCU faults when the motors can't properly actuate the forks.

The only true "fix" is to either drive it like a manual since day 1 (which we have lots of people who ride/slip clutches, so even that won't necessarily work) or replace it with a more modern torque converter equipped automatic. But, that actual fix will cost Ford a lot more than just scrapping the idea of the car and leaving us out to dry.

My personal experience, my car is covered, but is on the tail end of coverage both on years and mileage. When I get it back, if it's not right, it's out of warranty, so I'll have a hell of a time getting it sorted back out once I take it off the lot. Add to it that the parts are very backordered (over 60,000 on order), and I am not interested in putting forth the work to convert to a manual transmission, I'm tempted to just sell the car. I also had no traction getting my dealership to get me a loaner while I'm without my car (also covered under the extended coverage), so I had to call Ford Customer Service to get that handled. Finally, living in Northern Minnesota, my dealership didn't bother to disconnect my battery while it sits on the lot behind the service shop, so the battery died and froze in the week of -20F actual temps we had recently. I found out when I went out to put the replacement license plate tabs on it, and couldn't unlock the car with the remote. Used key, popped hood, bulged battery. Ford doesn't claim responsibility for that, even though they know it'll be there months.

So I'm soured on Ford for now. Doubtful I'll buy another based on dealership experience alone.

 

Wide Open Throttle

 

Hey guys ! same boat here. Mine is 2017 with 96000 miles, so it's ouf of the original warranty. I took it to my mechanic to run the check engine light because it turned on and I got a trans overheating message. codes found were P0805 ,P0806, P0809 , P2872. I called ford directly and they said they cant do anything because my VIN does not show for recall . The dealer said the same thing . They told me bring it in for a diagnostic test which will run $165. The worst part is I am still paying it off to ford credit. I owe $4500 on it. I dont know what to do . Any help or advise. I figured Id do the diagonstic test to have a record at least of whats happening through the dealer.

 

As of 11/2023 there is no extended coverage on 2017 or 2018 Focuses. Note that the TCMs from the factory on those normally never have problems. But the clutch, forks and clutch actuator motors do still have issues.