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Discussion starter · #21 ·
just to let you know, I was 100% sure that when I purchased my car, I had the same 18inch Michelin tire as a spare. I looked into it back when I had this issue, and I was wrong, or at the very least, the paperwork that came from the factory is wrong. I sourced the factory paperwork, and it does come with the 16inch conti tires.
 
Well used it once so I know it was there. So far I have invested many hours trying to prove it. Now the dealership is telling me again they didnt need to access my trunk. With a daughter in the hospital I really do not have the time/patience for this anymore anyway
 
just to let you know, I was 100% sure that when I purchased my car, I had the same 18inch Michelin tire as a spare. I looked into it back when I had this issue, and I was wrong, or at the very least, the paperwork that came from the factory is wrong. I sourced the factory paperwork, and it does come with the 16inch conti tires.

Wheels & Tires Titanium Sedan

Full-size spare tire (included in Titanium 18-inch Wheel Package)

18-inch premium painted aluminum wheels (included in Titanium 18-inch wheel package)

http://www.ford.com/cars/focus/trim/titaniumsedan/

I have a "16 conti now. Oasis states it came with a 16" conti, the door sticker tire info also states the spare is a 16" conti. My window sticker says I have the handling package. So where at the very least is my 18"? BTW my wife and I BOTH saw the full size alloy in the trunk. I am taking them to court on the issue, at the very least now I can waste THEIR time.
 
Good luck, everything you've posted including this last one only proves it was supposed to come with the 16" "full size" spare included with the 18" wheel package.

If you somehow got an 18" matching wheel as a spare, it was an accident and you'd have to prove possession of it in that state.

Law can even be a bit murky as to any right to keep something received by accident that wasn't paid for. (you may come out OK for small items)

You and your wife only count as one person practically speaking when it comes to witnesses, an outside witness carries more weight than either of you.

Small claims court, and hope they don't show to give you a default judgement is about the only hope from what I see so far.
 
Good luck, everything you've posted including this last one only proves it was supposed to come with the 16" "full size" spare included with the 18" wheel package.

If you somehow got an 18" matching wheel as a spare, it was an accident and you'd have to prove possession of it in that state.

Law can even be a bit murky as to any right to keep something received by accident that wasn't paid for. (you may come out OK for small items)

You and your wife only count as one person practically speaking when it comes to witnesses, an outside witness carries more weight than either of you.

Small claims court, and hope they don't show to give you a default judgement is about the only hope from what I see so far.
Yes sir, I know. It has been confirmed the handling package comes with a 18" wheel. Why would it come with a 16" with 18" alloys lol. I was told by the service manage, the parts manager and the general manager that they never accessed the trunk area. Thanks to the forum
(user:JSR72 THANK YOU!) I located this.

IMG_5830 by rickster1269, on Flickr

0 by rickster1269, on Flickr
 
Yes sir, I know. It has been confirmed the handling package comes with a 18" wheel. Why would it come with a 16" with 18" alloys lol.
This right here is where you have a problem, and I'm failing to understand why you don't seem to realize this.

It's "confirmed" that you have the 18" wheels (4) as optional fitment to the car, and ALSO confirmed that the package includes a "full size" spare consisting of a 16" wheel with full diameter spare tire. You even mentioned the tire information sticker confirming this, along with the build sheet and advertising info. for further confirmation.

It comes with that for the same reasons that the vast majority of cars come with a smaller spare - cost & packaging. Larger std. wheel in the spare location takes up space, adds weight & cost, and is seldom needed.

Even off road style vehicles with external spares usually have a less expensive & smaller version, even when "Full size" in diameter. Off hand IDK of a recent vehicle that has a matching spare tire & wheel at any price.

Since the 18" wheels are wider than the 'full size" spare, I suggest you try fitting one in the spare tire well to see how it fits. The cars with a full size spare have a taller foam surround to make the floor flat, but it's not adequate to match the width of the 18" wheels mounted on the car.

Once you see how that fits, you may understand that it's one more thing to explain on your part of how that might have been installed in there without being noticed. DO show how the foam support that fits in the tire works with the 18"' tire as well.

As another member mentioned on the first page, you need a receipt for purchase of an additional matching 18" wheel & tire (quite expensive from the Dealer) or other solid proof that can be independently verified to have a case that your car was an exception to the norm for what was actually in there.

"I saw a full size wheel in there" just confirms the "full size" spare that's std.. NOT something unusual like a matching 18" wheel that wouldn't properly fit in that space. Doesn't make the case in your favor.


Not trying to give you a hard time, at the same time I can't understand the lol at the idea of a spare that didn't match.
 
16", 18" confirmed, unconfirmed, door stickers, Oasis report. I know already. I understand what you are saying. I know the burden of proof is on me.I know what I had and I was ripped off. Is this Heritage Ford??;) Look I know I have a slim chance. I was lied to many times over now by the GM and service dept. Basically I was told by the GM "If it was there, I am not going to pay for a Tracy Ford mistake."- Brett Smart GM Heritage Ford Modesto

I lost time and $ exceeding the loss, now I want to waste their time and $ at the very least if thats all I get. And really now, why the heck would I go through all this other than principle? I mean really.

The service stated a full size would not even fit back there. Well here is a pic of the flat one in there.(mind you a FOAM INSERT WOULD NOT with the 18" alloy, but somehow now I have one?..BTW the spare lid shuts perfectly flush with the 18" alloy back there.
18 by rickster1269, on Flickr

16" spare w/insert
spare by rickster1269, on Flickr
 
Easy now, this isn't Heritage Ford.

"Foam insert wouldn't fit" wasn't mentioned in this thread, IDK if you mentioned it elsewhere.

The wheel/tire diameter is exactly equal, no reason for a full size wheel not to fit. The difference in height is 1" nominal wheel width, not a dramatic difference but it should be noticeable.

Spare lid should be flush with the normal optional spare, does the foam insert actually stick up from it an inch or so to make the matching wheel fit under it flat as well?

Stock spare is required to be bolted down, how was that done with the matching wheel?

Just asking questions you need answers to in order to have a case, you don't know what story they might tell if you have nothing from them in writing.

Scenario is far fetched, and that's a high burden to overcome. Only version I can think of that adds up at all is for a mechanic to have the exact same type, and be willing to take a chance at being caught swapping the wheels when the opportunity presented itself.

Honestly, taken at face value you didn't get "ripped off" except for something you never paid for. At the most "false advertising" if you were shown the car with a matching spare as a feature.
 
I kid. The foam insert was in response to you asking "DO show how the foam support that fits in the tire works with the 18"' tire as well." I thought that was what you were speaking of.


Spare lid should be flush with the normal optional spare, does the foam insert actually stick up from it an inch or so to make the matching wheel fit under it flat as well?
It is flush with both the 18" and 16" conti,(with foam insert in)


Stock spare is required to be bolted down, how was that done with the matching wheel?
I do not know how it was secured.

Scenario is far fetched, and that's a high burden to overcome. Only version I can think of that adds up at all is for a mechanic to have the exact same type, and be willing to take a chance at being caught swapping the wheels when the opportunity presented itself.

I asked to review surveillance video and was told by GM they dont have cameras in their bays. It could have been a mistake on their part whos to say it was the same mechanic to finish the job?

Honestly, taken at face value you didn't get "ripped off" except for something you never paid for. At the most "false advertising" if you were shown the car with a matching spare as a feature.[/QUOTE]

I didnt buy it from Heritage Ford I had it serviced there. I bought the vehicle from Tracy Ford, Heritage would have no right to the property would they now? Ok Im through with you now. Thanks for the..whatever. I keep going through the same BS with Ford now you. Too frustrating.
 
Just playing at Lawyer to prepare you, if this was worth a real one you'd go through the same questions in preparation for a Court appearance.

Just think on all the angles, it's useful to you.

Given the facts as presented so far, a Judge might decide to toss the case rather than turn it over to a DA for investigation (since it's such a small matter). And that would be to protect you, since by your own info. you were possibly in receipt of stolen property.

You should be careful of the story told and keep it VERY simple to CYA. This is what you had, it wasn't there after the service appt., leave it at that.

I've had to defend myself when a license plate stolen from me was used on a stolen vehicle that ended up in an accident, to give the wildest personal story of how things can get strange when the legal system is involved. It took a lot of proof gathering to not end up liable when I was one of the original victims.

P.S. - I see post #28 got edited, were those pics from the second time you ended up with a flat?
 
Don't you just hate ***** like this? Recommendations...you didn't ask, but:

1. Write, visit or call the general manager of the dealership; copy the Ford rep on here. (It's likely that YOU are NOT the only person who has been hit.)

2. If you have proof of purchase of the 5th wheel & tire, provide it. Or any kind of other "proof".

3. If the dealer has an on line blog or "customer comments" section, state your case.

4. There is an on line "dealer rater", I believe, Use it.

5. Any of your tv stations have a viewer "advocate" for solving problems? Give 'em a call.

I'm out of suggestions.
Car Dealer Reviews, Dealership Ratings, Cars For Sale - DealerRater.com
 
For what its worth, I side with you rickster1269. Your ETIS even mentions the style of the stock 18" wheels, and says "Less steel wheel"

For how its secured, the ford center caps just pop out, I can only assume the spare comes without the cap, and the holder goes through it.

Here is my ETIS for my 2012 Focus Ti with Handling Package and 18" Wheels, which came with a standard spare

SNIP

With Automatic Windscreen Wiper
Power Tilt/Slide Sun Roof
Front Bumper - Painted Body Colour
Rear Bumper Body Coloured Plastic
Less Front License Plate Bracket
Side Air Bag - 1st & 2nd row
Tether Anchorage Restraint-Style 2
With Steel Spare Wheel
With Conventional Spare Tyre

Less Wheel Covers
With Kysor Radiator Shutter
Less Immersion Heater
Less Remote Starter

SNIP
 
Sounds like a case where an 18" wheel was accidentally put in the spare tire bay. By who, when no longer matters.

A dealership notices the 18" wheel in the spare tire bay, notices four 18" OEM wheels on the car, and says "That can't be right; we must have put someone else's 18" wheel in the tire bay, let's find the correct 16" spare tire." Other posts confirms no Ford vehicle left the factory with an 18" wheel in the tire bay.

A dealership removes the 18" wheel and puts the proper 16" wheel in the spare tire bay.

Bottom line: Unless you purchased an 18" wheel and tire separately to use as a spare tire, you're not "out" anything. Your vehicle is back to the way it left the factory.
 
Where did we confirm that no vehicle left with an 18" spare? I have been reading this thread all morning and have switched sides a few times but ended up with OP after thinking about it

1. rickster1269 clearly is not short of money. From his flickr account, he has at-least 10k in firearms and accessories so if he really didn't get the 18" spare, he would have learned that by now and just bought one

2. I really have no reason to assume he is lying to begin with

3. He seems genuinely annoyed. If I was caught in a lie I would have just left the forum, he doesn't have many posts

4. No one would bother seeking legal advice over something so trivial, if they were lying, right? all the time and effort would cost more than a $200 wheel

I have seen a few people mention it should not have been there in the first place, but this irrelevant. If he bought the car with the 18" spare, he owns the 18" spare and it should be returned to him.

Your vehicle is back to the way it left the factory.
Also irreverent IMO, he didn't purchase the car from the factory, he purchased it from a Dealer. If the dealer screwed up and gave him an extra wheel, its not his fault. You cant just sell someone something and then change it after because you screwed up.
 
...

Also irreverent IMO, he didn't purchase the car from the factory, he purchased it from a Dealer. If the dealer screwed up and gave him an extra wheel, its not his fault. You cant just sell someone something and then change it after because you screwed up.
Oh my. Ok, you don't have much experience with motor vehicle dealers. That's fine.

Then very simple fix: Have his originating dealer's sales person call the servicing dealer and say "Yeah, I had an 18" identical OEM Titanium handling package wheel and tire put in the gentleman's vehicle as a spare. We replaced the 16" factory spare with the 18" wheel. So please return his 18" spare wheel and tire."

Now, if the original salesman didn't do that and it truly was a screw up, good luck with the small claims court case.

It may be best to spend his time wondering "Why the hell do I need to be constantly putting on my spare tire?" and correcting the situation.
 
I changed my mind. I think what I had to say is meaningless.

So go ahead and do whatever you think you need to do. After all, this is America.
If you think you saw it, then ipso facto, that makes it real, for you.
 
Good luck, everything you've posted including this last one only proves it was supposed to come with the 16" "full size" spare included with the 18" wheel package.

If you somehow got an 18" matching wheel as a spare, it was an accident and you'd have to prove possession of it in that state.

Law can even be a bit murky as to any right to keep something received by accident that wasn't paid for. (you may come out OK for small items)

You and your wife only count as one person practically speaking when it comes to witnesses, an outside witness carries more weight than either of you.

Small claims court, and hope they don't show to give you a default judgement is about the only hope from what I see so far.
Update thank you for the Ford etis info! It states this for my VIN

8 X 18 ET 55MM Alloy Style 2
With Conventional Spare Tyre

Now we will see what happens!

What is Conventional spare tire? - Automotive dictionary and encyklopedia - all about cars, motorcycles, engines etc. - CarSpector


And SAilor this is where you are wrong, he looked up his VIN number, and it clearly states that his spare was a full size,


As for you, That is terrible that that happened to you, I hope you get your wheel back, or equal compensation of it, good luck !
 
Without a paper trail (I.E. sale invoice) showing that you had an 18" spare tire you will never win. Best bet is take the money you are going to spend on a lawyer/small claims and buy an 18" spare...

Lots of cars come with smaller diameter wheels with larger tires to make full sized spares. Our company truck has 17" wheels but comes with a full size 16" spare. My Outback came with 17" alloys and I have a 16" full size steel spare. My Wife's car also has 17" wheels with a full size 16" spare.

Good luck with your small claim but honestly everything you posted is not compelling enough for me to believe your story. No paper trail = unlikely case.
 
I appreciate every ones opinion and time thank you very much. I did try to contact my sales man, with many trips and phone calls. Mr.Mike Wallace. He agreed to help me but never followed through. He expressed he wasn't happy at Tracy Ford in our last convo. With a daughter in the hospital I let a couple months slip by and as of my visit to Tracy again yesterday, he no longer works there. I talked to the Tracy Ford service advisor and he told me service wouldn't need to access the trunk area for the the module 19G481 which is not true.I was also told this by Heritage Ford. They are non affiliated.

My cost to replace the rim and tire would be $456 +$227 for the tire. I have since bought a new Michelin AS3 18" tire for $227. $683 would have been a small price to pay from a long time customer. I have purchased 2 cars from them in the past and continued to use them for service.

http://www.oemfordpart.com/ford/foc...-l4-gas-engine/front-suspension-cat/wheels-and-trim-scat/?part_name=wheel-alloy
 
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