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2.11 was the last with which Bsquare was a direct contractor of Ford. Since, Microsoft has had 3 passes, 3.0.2 (which destroyed my car for 9 mos), 3.2.2 (with which it was so quickly discovered that it was messing up people's climate displays that it was pulled in a matter of days, talk about a complete embarrassment), and 3.5.1, still full of bugs and lag (and in some ways worse, for those that have nav).
I started at 2.10 and my experiences are quite different than yours (3.5.1 has been extremely stable).

Do you have any ideas/theories about the large descrepency in MFT user experiences? For example, you said that 3.0.2 destroyed your car for 9 mos whereas I didn't have any major issues with it.
 
I started at 2.10 and my experiences are quite different than yours (3.5.1 has been extremely stable).

Do you have any ideas/theories about the large descrepency in MFT user experiences? For example, you said that 3.0.2 destroyed your car for 9 mos whereas I didn't have any major issues with it.
Some folks don't use all the options that MFT provides(ed)

I've encountered a handful of people who experience my problem with bluetooth streaming for example. This is a problem that EVERY MFT 3.5 equipped vehicle that Ford sells experiences. Most folks have given up on trying to make things work as advertised.
 
Some folks don't use all the options that MFT provides(ed)

I've encountered a handful of people who experience my problem with bluetooth streaming for example.
I suspect that is a major cause of MFT headaches.

I tried it once and decided that I didn't like way it worked or the sound quality. Since then, I only play music by USB connected devices.
 
Some folks don't use all the options that MFT provides(ed)

I've encountered a handful of people who experience my problem with bluetooth streaming for example. This is a problem that EVERY MFT 3.5 equipped vehicle that Ford sells experiences. Most folks have given up on trying to make things work as advertised.
I use bluetooth all the time. I have not experienced a problem with audio playback at all.
 
I started at 2.10 and my experiences are quite different than yours (3.5.1 has been extremely stable).

Do you have any ideas/theories about the large descrepency in MFT user experiences? For example, you said that 3.0.2 destroyed your car for 9 mos whereas I didn't have any major issues with it.
Not really other than the "just plain back luck" idea. This is based on both my personal experience and a lot of what I have read on here. I joined here just after I ordered my car and since I ordered my car and had some waiting time, I followed a lot of threads, especially those related to MFT, in order to gain some knowledge/tips and tricks before getting the car.

When I joined, a lot of you that got your cars before me were undergoing the transition from 2.10 to 2.11. Reading through those threads back then I remember several instances where some were experiencing certain quirks/bugs after the 2.11 update and others were not. Seemed odd that the same update applied to the same car with what should be the same hardware would vary so much by user but some seemed stuck with performance problems while others were reporting that it all went smooth. While my 2.11 had its quirks, it rebooted now and then (but not nearly as often as 3.5.1), it was my most stable experience. It was also what my car was built with so I could argue it was my only true clean install.

With 3.0.2 I got the "wind tunnel". BT calling was useless and it affected voice commands as well. Over at SMR threads started popping up about this issue. A lot of people across a lot of models got this one but certainly not everyone. Dealership tried reinstalling 3.0.2/replaced the APIM but none of it helped. A lot of time in a loaner for me and I was still stuck with the inability to make phone calls and use voice commands for music. Sitting in my driveway in ACC mode and I could get it to work but the slightest road noise, even backing out of my driveway at 5mph, killed it. I could hear the swirling noise in the background when I tried to initiate a voice command. With 3.5.1 it is better now. Still not the clarity and accuracy of 2.11 but at least usable.

In other areas I appear to have gotten luckier than some. I don't have the BT connectivity problems that some experience. Mine connects pretty reliably every time, sans the very rare hiccup. Sirius traffic/travel link remains as unreliable as it was with 3.0.2 for me (though it was never an issue with 2.11). I got the "often needing to reindex" issue with 3.5.1 that some others are experiencing while again some are not.

The 3.5.1 issues, while annoying, are certainly not debilitating like the voice command/BT calling one was w/3.0.2. While inconvenient, I can certainly either work around the issue (cycle through the map views because it decided to zoom the map out on its own for example), just wait until it gets past the issue (just let it index again even though it is already indexed for example), or run a reboot as a temporarily fix it until the issue comes back (what do you know? Sirius traffic is back after the reboot for example). Still though, didn't have to do any of the aforementioned w/2.11.

Like I said 2.11 had its quirks and not trying to sound like it wasn't without them but in my personal experience it was the least aggravating of the 3 versions. The only thing that I can recall experiencing with 2.11 that I have not experienced in subsequent versions was the "volume turning itself up on its own" bug. Fortunately that only happened to me 3-4 times over the course of 6 mos. with 2.11. Has never happened with the latter versions.

All I can think of is that it is the result of the installation process. Again, 2.11 being the best I experienced was my only install I knew was truly clean. I still have a gut feeling that the installation process goes better for some than others. I have nothing to back it up which is why it is just a gut feeling but the fact that even master resets are inconsistent makes me wonder. Sometimes a master reset wipes out all of my info. Sometimes it wipes some, such as radio presets, but leaves others, such as my phone and wallpaper. Just makes me wonder if the install process does the same. Really gets rid of the previous version for some before installing the new whereas some remnants may be left behind for others and interfere with performance once the new is installed.

And you? Any thoughts/gut feelings on your end? The biggest frustration of all is experiencing effect without knowing cause. At least when cause is known, there is a starting point to begin figuring it out.
 
I really liked 3.5.1 when it came out, worked the best of all of them in my car that started with 2.11.

However, now I can't stand it:

90% of the time when I use navigation, it takes over a minute before I can enter anything, then after plotting my destination it will freeze randomly on the map, anywhere from 2-10 minutes after plotting. I have taken to just using the turn based map till around 15 minutes into driving.
It keeps forgetting my music! This is insanely annoying
 
Grab an iphone and try to play spotify or rdio over the bluetooth. MFT will make it skip songs because it counts the track time incorrectly.
I don't use spotify or pandora. They don't pay artists a reasonable royalty so I refuse to use them. I stream music from Google Play and it works flawlessly. All my music is stored in the Cloud (about 50 GB) and I don't get problems playing my music. It even shows the meta tags when I play a song.
 
3.5.1 worked well for me when I first got it installed by the dealer but now it seems to be getting worse every day.

I have an old iPhone 3G in airplane mode connected via USB for music. Often MFT will get stuck. It thinks it's playing a song but there is no sound and it will not respond to any controls - voice, touch or steering wheel. The only way to correct this is to unplug the iPhone for a couple of minutes and plug it back in.

I have an iPhone 4S connected via Bluetooth. Often when I use a voice command to call someone, the phone will dial out but the audio never switches to the car and MFT/Sync/Whatever never acknowledges that the call was made, so I can't hang up and redial, I have to wait until the person I'm calling assumes I pocket dialed and hangs up.

Voice control usually works fairly well but every so often it will have a bad day and won't understand anything I say.

MFT has rebooted/performed maintenance several times in the last month.

I ended up doing a master reset and it seems to have at least partially resolved the music playback issues. However, now I notice that the clock doesn't update on the home screen! If I go into the settings screen and switch back to the home screen without making any changes, the clock will show the correct time but then it won't update again until I go back into settings.

I really hope that the upcoming update fixes all of the bugs and re-introduces the features that were removed but at this point I really don't hold out much hope.

Sorry for the rant.

Pete
 
Have you tried extracting DelayedReboot.cab to a flash drive? I use it whenever MFT starts to act up. Though, I've RARELY needed to use it since 3.5.1.
 
I enjoy driving the car so much I seldom listen to music.

I use the MFT mainly for navigation and it works well. My biggest problem was getting the voice commands down pat, sometimes I had to pull over and enter the information manually. But now I have it down, it only took a year and a half. :)
 
My biggest fear with an updated MFT is what ELSE they might break and what features they might cut.

If you bring your car into a dealership and report easily repeatable issues with MFT, the response from the dealership is usually meaningless and gives the impression that the actual Ford engineers (and therefore MFT developers) aren't being made aware of actual defects. (For example, I recently got a response from a dealership that MFT "A/C" indicator doesn't match the lower A/C indicator because the compressor is only on for the drivers side.. lol..)

That MIGHT be for legal reasons (as it would allow Ford to claim they don't know about defects and therefore aren't selling a known defective unit) or it might be extremely poor communication. If the former, Ford can be in a lot of trouble (as it aggravates the fraud and shows intent to continue defrauding.) If the latter, its quite possible none of the bugs that we all know about will be fixed.

Am I scared? Yes.. very much so. Keep in mind that a buggy MFT can screw up the climate control (and cause your windows to fog up), controls the door locks (as demonstrated by a few people who have shown resetting MFT also resets IA preferences), and might even have some relationship with the DCT (I doubt that, but I'm starting to think that the same "developers" are working on MFT and DCT.)

I've personally seen a buggy MFT system make driving extremely unsafe (by sending loud squealing noises through the car stereo speakers while frozen.)

Personally, I'm looking forward to SOMEONE ELSE getting the MFT update and reporting what goes wrong. Until enough other people have reported that it's safe, I'll have to make sure when I bring my car in for any service, that I specifically make the adviser write down that they are NOT to update MFT - and then to sign that and give me a copy.
 
I was a hold-out, refusing to update to 3.5.1. The main reason I didn't want to upgrade was because I like the cover art displayed and the wallpaper. Then my dealer went and upgraded without my permission and I'm actually glad they did. Love 3.5.1 now! Love the quadrant view, especially using the backgrounds that showcase each quadrant. Really cool.

And the cover art is even better. On the main screen the album pic is smaller, but when you go to 'More Info' (or something like that), the album pic is pretty big and changes when the song does. Really nice.

I do wish Ford would find a way to really schedule the scheduled maintenance. If I knew to expect maintenance on like the 10th of every month, it wouldn't frustrate me as much. Just hate how it happens randomly and always at the most inopportune times.
 
I do wish Ford would find a way to really schedule the scheduled maintenance. If I knew to expect maintenance on like the 10th of every month, it wouldn't frustrate me as much. Just hate how it happens randomly and always at the most inopportune times.

But it does, it happens at fixed intervals (24hours of driving? i think)
And if your car is off for longer than a minute you should never see it
your MFT may be crashing
 
Keep in mind that a buggy MFT can screw up the climate control (and cause your windows to fog up), controls the door locks (as demonstrated by a few people who have shown resetting MFT also resets IA preferences), and might even have some relationship with the DCT (I doubt that, but I'm starting to think that the same "developers" are working on MFT and DCT.)

I've personally seen a buggy MFT system make driving extremely unsafe (by sending loud squealing noises through the car stereo speakers while frozen.)
MFT does not control the door locks nor does it have any relationship to the DCT.

After 4 versions of MFT in 2+ years, I have never experienced any of the above.
 
MFT does not control the door locks nor does it have any relationship to the DCT.

After 4 versions of MFT in 2+ years, I have never experienced any of the above.
I'm so happy you haven't. The DCT comment was obvious sarcasm.

The door locks is (as mentioned in the post) based on the experiences of people. In those cases, they set preference for the door lock fob to unlock only the drivers side door or all doors on the first unlock press. When MFT resets, it seems to reset that preference. (I've repeated it once myself as well - but I haven't spent the time to keep doing it to confirm it's directly MFT related.)

For the climate control issue, take a look at the document at the following link for detailed steps to reproduce (it's the second issue listed.)

https://docs.google.com/file/d/0B9NObHLWTAKBcEg5SGhiZzJ2dHc/edit?usp=sharing

I typed on that document for idiot Ford engineers to get them to be able to reproduce an issue that is 100% reproducible on any 2013 Focus with MFT and v 3.5.1. They apparently needed to be spoon fed instructions with pictures in order to see an issue.

The best part was, after giving them those instructions, WITH PICTURES, they came back with the response that it's working properly - that the car will turn on and off the compressor for the different sides of the car depending on the current temp of that side. (I guess my car magically has TWO a/c compressors, and MFT shows the status of one of them while the lower control shows the status of the other one.)

How does that result in fogging windows? Because if you are looking at MFT, you might think your A/C compressor is on when it's really off (and turning OFF the compressor is a good way to fog up your windows if it's extremely humid outside the car.)
 
It is incredibly frustrating the my friends 2010 Fusion has a much better working Navigation/Touch Screen system than my 2012 Focus. It may not look quite as nice, but I've yet to see it have any issues whatsoever. 3.5.1 seems to be good for most, but I don't think I've gone a week without Navigation freezing, Bluetooth failing, and I've yet to go a DAY without the music skipping at some point like a 1998 Compact Disc is playing it.
 
Have you tried extracting DelayedReboot.cab to a flash drive? I use it whenever MFT starts to act up. Though, I've RARELY needed to use it since 3.5.1.
I swear, the reboot app doesn't even seem to work for me anymore in 3.5.1.

I can let it "install" and turn the car off, open the door, wait for all the displays to power down, restart... and there's no System Maintenance screen or whatever - MFT just boots like normal.

It's weird.
 
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