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Issues with new 2012 Ford Focus

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#961 ·
JimsterG said:
Taking a car for a test drive with the sales rep is more than a 'visual inspection' When I worked at a Honda dealer a few years ago, people would do the paperwork, get the keys and drive off in a new car without even taking a walk around it. They were the ones who usually were back within a week for some sort of warranty issue. Doug you are every salesman's dream. Wanna buy an old Honda?
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What a jackwagon. You aren't even worth the time....
 
#963 ·
Trans.problems & brake failure

I have 9K miles on vehicle. I am experiencing two glaring problems. 1) Trans. erratic shifting, engine revving up as if the trans. was put in neutral, rolling backwards when in drive 2) Brake failure with pedal going to the floor & when engine is turned off brakes function again for a little while & then it happens again. Good thing vehicles have hand operated parking brake. Dealer is on the way to pickup vehicle.
 
#964 ·
Just a positive note here, if allowed; after a dct clutch replacement, very latest updates for tranny/pcm/tcm/anti-lock brakes, and tightening suspension components, my over 7K mileage SE Sport is now the car I envisioned driving off the lot. I'll give the Sirius 6-speaker radio a pass, however.

I absolutely love this car. It took a long trip the last few weeks with zero issues, and was so quiet and comfortable, even my wife (who has a new Cruze...yeah, I know), commented what an utterly balanced road/semi-sport car it was.

I may sympathize with those with issues here. I had my own. Ford fixed them as they arose, and now I'm so glad I didn't pick any of the other contenders for my 2012 dollars.

I know owners must do what they must do with their own set of circumstances, but the way my car is performing now, I'd buy another, if only I could convince my wife to get rid of her Cruze.

Good luck sjames, don't lose faith. When these cars are right, they are right.
 
#966 ·
murfmoble said:
did anyone take there 2012 focus in for the new upgrade on the tranny? please let me know what you think.
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2012 FF SEL
I did and a funny thing happened...almost immediately afterwards I have a roaring noice at 45 mph that the first diagnosed as bad wheel bearings, yes both sides, yes at 14k. I took it in last week and they kept it all week. They said it was ready to be picked up and on the drive home I still have the noice. I know it's this new DCT and which ever gear it's in at 45 mph is obviously bad!
 
#967 ·
sjames0159 said:
I have 9K miles on vehicle. I am experiencing two glaring problems. 1) Trans. erratic shifting, engine revving up as if the trans. was put in neutral, rolling backwards when in drive 2) Brake failure with pedal going to the floor & when engine is turned off brakes function again for a little while & then it happens again. Good thing vehicles have hand operated parking brake. Dealer is on the way to pickup vehicle.
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I think everyone with the new FF has experienced #1 but thank God I haven't had #2!
 
#968 ·
r1derbike said:
Just a positive note here, if allowed; after a dct clutch replacement, very latest updates for tranny/pcm/tcm/anti-lock brakes, and tightening suspension components, my over 7K mileage SE Sport is now the car I envisioned driving off the lot. I'll give the Sirius 6-speaker radio a pass, however.

I absolutely love this car. It took a long trip the last few weeks with zero issues, and was so quiet and comfortable, even my wife (who has a new Cruze...yeah, I know), commented what an utterly balanced road/semi-sport car it was.

I may sympathize with those with issues here. I had my own. Ford fixed them as they arose, and now I'm so glad I didn't pick any of the other contenders for my 2012 dollars.

I know owners must do what they must do with their own set of circumstances, but the way my car is performing now, I'd buy another, if only I could convince my wife to get rid of her Cruze.

Good luck sjames, don't lose faith. When these cars are right, they are right.
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Having had experience with new "features" on cars. My greatest fear is how long will these fixes last beyond the warranty period!? I love the car too! I just want it to be reliable for a LONG time so I can get my monies worth.
 
#971 ·
murfmoble said:
did anyone take there 2012 focus in for the new upgrade on the tranny? please let me know what you think.
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Yep. Just got back from the dealership after having them do the update from the recall notice. If anything, it seems worse. The car still goes backwards when taking my foot off the gas and I still get skipping that makes it seem like the car is going to stall. I've had the car since March and I'm over 1,000 miles. I really don't feel safe. (I've also had some close call experiences that others have mentioned with trying to get into traffic and almost stalling out. Or trying to start from a red light and almost having another car hit me because they have forward momentum while my car is going backwards.) It's really scary to me. I chose to drive automatics because manuals get me car sick and because I don't like jerky motions. I'm a careful driver and have never had so many close calls. All of my cars in my life have been Fords and this is making me really sad because I've loved every other one I've had. :(
 
#972 ·
Teep_P12 said:
Yep. Just got back from the dealership after having them do the update from the recall notice. If anything, it seems worse. The car still goes backwards when taking my foot off the gas and I still get skipping that makes it seem like the car is going to stall. I've had the car since March and I'm over 1,000 miles. I really don't feel safe. (I've also had some close call experiences that others have mentioned with trying to get into traffic and almost stalling out. Or trying to start from a red light and almost having another car hit me because they have forward momentum while my car is going backwards.) It's really scary to me. I chose to drive automatics because manuals get me car sick and because I don't like jerky motions. I'm a careful driver and have never had so many close calls. All of my cars in my life have been Fords and this is making me really sad because I've loved every other one I've had. :(
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I got the update as well and brought it back in for the reprogramming. I agree that it sounds worse and it still rolls back on a slight incline. Doesn't seem like it did anything at all.
 
#973 ·
If it still rolls back, then they did not do the 12B37 FSA update. They may however have done the DCT TSA update. Go back and make sure that they do the FSA update. It only take an hour. Go to a different dealer if required.

I would say mine is perfect now. I don't even hear the shifts.
 
Discussion starter · #974 ·
dvandy4898 said:
Well purchased my brand new 2012 Ford Focus on May 21, 2011. My vehicle had to be ordered and was delivered to me on May 24th. Upon driving it, I found that when I would come to a stop and push the gas to go, it would sputter and hesitate. I have been dealing with it for over 2 weeks and decided to contact my dealership.

I took the vehicle to the shop on June 3rd. The tech drove with me and felt exactly what I was talking about. He stated that he had to put it on the computer. Within 30 minutes, he came out with a piece of paper stating 2012 Focus automatic transmission shudder. Some 2012 focus vehicles equipped with the powershift/DPS6 transmission may experience a shudder/shake on start up or when slowing to a stop. This condition does not cause durability or reliably concerns and will deminish as the clutch breaks in. "IF CUSTOMERS COMPLAIN OF THIS ISSUE, PLEASE DO NOT ATTEMPT TO REPAIR THE VEHICLE AND SHARE THIS SERVICE MESSAGE WITH THE CUSTOMER.

My question was, how long does this go on and when will it stop? No on could answer. Has anyone else felt this issue? I could not find any post on this prior to me putting this up. I stated I do not feel safe in the vehicle. The car at times when I pull out on the road feels just like it will stall out. After sending an email to the VP of the dealership, I was contacted by the service manager. He stated that he is working on getting an answer from Ford.. At the time of service there were 781 miles on my car. Today there are 1291 and still nothing has changed. I am awaiting a reply and will move forward if I don't like the answer.[bigcry]

Also, yesterday while driving, my shoe lace got caught on brake peddle. Has anyone else ever gotten stuck on the brake peddle? Just curious. It freaked me out.
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So went and had a recall on the transmission done Friday at my Ford Dealer. Go figure, something I complained about the week I purchased the car, and now they determined it is a problem. Still letting it figure out my driving, so the service manager states. Will determine this week if it worked. Seems, always something with this car. Has been in the shop 7 times since I purchased it a year ago this week. When I purchased this car I fell in love with it, now just a piece of crap I am already tired of dealing with.
 
#976 ·
One thing I noticed last night (have all latest upgrades) that backing up a very steep driveway, it acted like the hill assist feature was active (I don't know if it was, it just acted like it). It took quite a bit of throttle to get the car started backward from stop. I stopped once or twice, and don't remember it rolling forward when I released the brake each time. Before, it was a chore to reverse a steep driveway, with the tranny protesting and lurching all the way. Whatever they did for reverse hill op., I like it.

Perhaps the most surprising effects were the seamless 1-2 shifts, also 3-6. The shifting was absolutely seamless. I had a clutch replaced some time ago, and since then and this latest update, the tranny is butter smooth. Eerily so, from when it was new.

I don't know the details of the latest update(s), but it worked wonders for my car.
 
#977 ·
r1derbike said:
One thing I noticed last night (have all latest upgrades) that backing up a very steep driveway, it acted like the hill assist feature was active (I don't know if it was, it just acted like it). It took quite a bit of throttle to get the car started backward from stop. I stopped once or twice, and don't remember it rolling forward when I released the brake each time. Before, it was a chore to reverse a steep driveway, with the tranny protesting and lurching all the way. Whatever they did for reverse hill op., I like it.

[sic]

I don't know the details of the latest update(s), but it worked wonders for my car.
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Thank god if that's true... our driveway isn't steep per se, but it's definitely enough of an incline that backing up is currently a less-than-fun experience in my Focus.
 
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#978 ·
I did the software upgrade this last Saturday. I did not have any troubles with the car, but the letter from Ford made it sound important. I can't notice any difference. The shifts are still smooth and it drives like it always drove. The update from Saturday was for the transmission, PCM and anti-lock brakes. One thing I did notice is that when I switched to a full synthetic oil the MPG has increased slightly to 37.9 up from 37.6. I used Mobil 1. Car now has almost 30,000 miles now.
 
#979 ·
r1derbike said:
One thing I noticed last night (have all latest upgrades) that backing up a very steep driveway, it acted like the hill assist feature was active (I don't know if it was, it just acted like it). It took quite a bit of throttle to get the car started backward from stop. I stopped once or twice, and don't remember it rolling forward when I released the brake each time. Before, it was a chore to reverse a steep driveway, with the tranny protesting and lurching all the way. Whatever they did for reverse hill op., I like it.

Perhaps the most surprising effects were the seamless 1-2 shifts, also 3-6. The shifting was absolutely seamless. I had a clutch replaced some time ago, and since then and this latest update, the tranny is butter smooth. Eerily so, from when it was new.

I don't know the details of the latest update(s), but it worked wonders for my car.
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you get a clutch replaced and now it runs and your happy dude that dealer is not putting that trans back like the factory would of sealed new one now try to get 100000 on that car. good luck
 
#980 ·
I had the 12B37 update done this last Friday (got the letter in the mail). Really glad I did it as this last weekend I spent on vacation in a lot of hills and a lot of traffic. No rollbacks at all. Seemed to do much better with stop and go congested traffic.
 
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