Hello Everybody,
I am aware that there are several complains and posts on this forum about clunking front end on this car, however it seems that many owners have had different solutions work for them and that there is no universal fix.
I am also aware that there is a TSB for the struts and strut bearings (this common fix, judging by what people say on the forums, DOES NOT fix anything).
Overall my experience with FORD dealers here in Canada is becoming a nightmare (went to the dealer Friday to show them clanking noise – they did not even want to drive the car, told me to come back next week – problem is weather deteriorated and you cannot hear the clunk any longer).
I called FORD Canada customer support to show them pictures of my oil leak – cannot send them the pictures they do not want to take them, they tell me to go to the dealer – I went to the dealer, the dealer looked at the pictures for 1 second told me to remind them about it at next oil change, in one year).
My dealer does not know anything about the TSB’s so I cannot get my transmission firmware updated and every time I want to ask them a question they tell me “Leave the car here for a day” – this is not always possible, plus I do not want repairs done, I just want to ask a question.
Has anybody on this forum found a good FORD dealer in the Toronto area that will help you service your 2012 Focus ? I hear Younge Stills is the largest dealer in Toronto. Has anybody had experience with them?
My Clanking noise:
2012 Ford Focus Titanium with the 18 inch wheels Sport Package, PowerShift, 8 months old, 8,000 kilometers.
When I back the car up in the driveway and the front wheels pass the driveway curb there is a very noticeable clunk. Not noticeable if I drive forward over the same curb. When I drive slowly over uneven roads there is a noticeable clunk (especially over bums that produce a sudden change in elevation) and when I break from 60 to 70 kilometers an hour a little brisker – the cars weight is shifted to the front – there is a clunk. When I turn the steering left to right there is a small amount of squeaking, but I think it is from the interior or trim pieces – not sure.
Is sounds exactly like an antiroll bar or stabilizer bar link, could also be the rear engine mount.
This noise is very noticeable in hot weather 25 degrees Celsius and up. In cold weather 15 degrees Celsius or lower it is not there at all 100%.
This is defiantly a bushing related problem; I just do not know which one. Has anybody with this problem found a fix?
Generally when I go to the dealer, I want to talk to them and ask what they think before they proceed with a repair as I do not want the car to be taken apart pointlessly and parts changed for no reason. So far the dealer does not seem to care.
I really wish I could ask a certified FORD service Supervisor from the customer service department some questions to get a qualified idea – Not possible in Canada, is it really that hard to talk to person from FORD (and not the dealer).
Any help greatly appreciated.
Thank you.
I am aware that there are several complains and posts on this forum about clunking front end on this car, however it seems that many owners have had different solutions work for them and that there is no universal fix.
I am also aware that there is a TSB for the struts and strut bearings (this common fix, judging by what people say on the forums, DOES NOT fix anything).
Overall my experience with FORD dealers here in Canada is becoming a nightmare (went to the dealer Friday to show them clanking noise – they did not even want to drive the car, told me to come back next week – problem is weather deteriorated and you cannot hear the clunk any longer).
I called FORD Canada customer support to show them pictures of my oil leak – cannot send them the pictures they do not want to take them, they tell me to go to the dealer – I went to the dealer, the dealer looked at the pictures for 1 second told me to remind them about it at next oil change, in one year).
My dealer does not know anything about the TSB’s so I cannot get my transmission firmware updated and every time I want to ask them a question they tell me “Leave the car here for a day” – this is not always possible, plus I do not want repairs done, I just want to ask a question.
Has anybody on this forum found a good FORD dealer in the Toronto area that will help you service your 2012 Focus ? I hear Younge Stills is the largest dealer in Toronto. Has anybody had experience with them?
My Clanking noise:
2012 Ford Focus Titanium with the 18 inch wheels Sport Package, PowerShift, 8 months old, 8,000 kilometers.
When I back the car up in the driveway and the front wheels pass the driveway curb there is a very noticeable clunk. Not noticeable if I drive forward over the same curb. When I drive slowly over uneven roads there is a noticeable clunk (especially over bums that produce a sudden change in elevation) and when I break from 60 to 70 kilometers an hour a little brisker – the cars weight is shifted to the front – there is a clunk. When I turn the steering left to right there is a small amount of squeaking, but I think it is from the interior or trim pieces – not sure.
Is sounds exactly like an antiroll bar or stabilizer bar link, could also be the rear engine mount.
This noise is very noticeable in hot weather 25 degrees Celsius and up. In cold weather 15 degrees Celsius or lower it is not there at all 100%.
This is defiantly a bushing related problem; I just do not know which one. Has anybody with this problem found a fix?
Generally when I go to the dealer, I want to talk to them and ask what they think before they proceed with a repair as I do not want the car to be taken apart pointlessly and parts changed for no reason. So far the dealer does not seem to care.
I really wish I could ask a certified FORD service Supervisor from the customer service department some questions to get a qualified idea – Not possible in Canada, is it really that hard to talk to person from FORD (and not the dealer).
Any help greatly appreciated.
Thank you.
