I am having trouble with my I pod. When I start the car I get a screen that says voice active and a command that says index is full not all songs are available. Then if I use voice command to bring up USB it will play the music that was playing when this whole thing started. If I give a command it says voice command not available with this device. This has happened before but never this long. I took it in to the dealership and he had no answer except to unplug my I pod. I also asked him about the TSB for the wiring harness chafing problem and he had no idea about it. In my lifetime I have had 15 car and 2 motorcycles. This is my first Ford and IT will probably be my last.