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Stereo issues -LOUD popping, crackling, white noise ---HELP!!!

245992 Views 157 Replies 70 Participants Last post by  edwardse100
Buyer's remorse or blue oval blues. My stereo has decided to terrorize me with LOUD popping, crackling, and white noise. In the beginning, my stereo would make a loud pop and then not emit any sound. The display would work, and I could change the stations, inputs, and volume, but no noise would come out of the speakers. I would simply turn the car off and back on and the problem would be resolved. Since then, this gremlin has transformed into a creature from a "Predator" movie. Now when I start my car, the music may play for a couple of seconds and then the loud popping takes over. Whether the volume is on "1" or "10" the noise is just as loud and startling. I would simply turn off the power to the stereo, but this did not seem to alleviate anything. Although not as consistent, the noise seems to intermittently come even if the car is turned off and the key is NOT in the ignition.
As stated, this noise is very loud and startling. It startled me enough that I accidentally jerked the wheel out of reflex while driving down the highway yesterday. Music is a luxury, but having the crap scared out of you by your own car while driving is a GIANT SAFETY ISSUE!!

A little back history on this vehicle: I bought it brand new from a Ford dealer. My last vehicle (Toyota) was completely unreliable and I was excited to have a new, dependable, car with good fuel economy that would bring me peace of mind. Unfortunately, this radio issue is not its only defect. Like many others, I too have been dealing with the transmission issues of it shuttering, grinding, losing power, and killing my MPG.

Is there any hope in Ford rectifying my issues or should this lemon be returned to the farm?[:(] Unfortunately, my warranty has expired as I am now at 40,000 miles. One dealer wants $80 just to diagnose the radio issue, while the other wants $120 to do the same. Both stated that the transmission parts are on back order so they can't do anything about it for a while. I have read other threads from people with this radio issue and am wondering if Ford is acknowledging this issue or simply trying to sweep it under the rug and let their loyal customers' wallets take the heat for their shortcomings.

I don't hate Ford, my other Ford vehicles were awesome. But this one has made me lose a lot of hope in their brand and the overall quality of American auto manufacturers' products.
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Because OEM sux.

Look for bad or shorting speaker connections or wires.
Freemind------ I appreciate the quick response.

The thought crossed my mind as far as connections and shorts in speaker wires. I'm not an electrical/wiring guru, so please correct me if I am wrong in my school of thought here. I would think that if that was the case, I would not have the loud noises if the radio was turned off. The car can be locked and completely turned off, I pull my keys out, unlock it and open the passenger door and the noises start. I would not think that a lose connection or short would cause this as no signal is being sent to the speakers. No music, no parking sensors, and no door ajar beepers as I used the passenger door instead of the drivers and did not put the keys in the ignition.

Like I said, please correct me if my logic is wrong here. That's why I opted to post a thread---- for constructive criticism and help.
You have noises from the speakers with the key off?

That is a different creature indeed man. let me see if I can get a hold of someone for you from ford service.
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FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

P.M.-http://www.focusfanatics.com/forum/private.php?do=newpm&u=79824

Plus I just sent a PM to look at this thread/issue
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Thanks a million freemind!! I sent a PM as well.

And to clarify:
1) Yes, the noise has occurred without the keys even being in the ignition. I went to a local car audio shop to see if they had any clues as to identifying the root of the problem. When I got there I put it in park, set the parking brake (its an automatic, but there's no reason to put any added strain on a questionable transmission), turned it off, pulled the keys out of the ignition, and used the key fob remote to lock it as I went inside. As me and a tech walked outside to look at it, I unlocked the car with the key fob, opened the passenger door, and as I sat down in the passenger seat the loud noise came for a few seconds. ----my keys were still in my pocket.
2) All equipment on the car is standard. The only aftermarket mods made were tinting the windows. It is equipped with "sync," but does not have the touch screen nor navigation. It also does not have remote start. ----- I don't know if any of this makes a difference or not, but I wanted to be clear on what it is equipped with in case one electrical system could maybe be disrupting the others.
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There is an umbilical connector in the door jamb. Make sure that it is tightened down all the way. This can be done by hand.
I'm having the EXACT same issues. Started just by a couple seconds of popping then the deck just not working. Now the deck stops immediately as I start the car, crackling and popping don't stop until car is shut off, locked, and interior lights dim. I also have a 3200w amp and a massive sub so it's a nightmare and i'm sure i'll get no assistance from ford because the aftermarket sound system.
I'm having the EXACT same issues. Started just by a couple seconds of popping then the deck just not working. Now the deck stops immediately as I start the car, crackling and popping don't stop until car is shut off, locked, and interior lights dim. I also have a 3200w amp and a massive sub so it's a nightmare and i'm sure i'll get no assistance from ford because the aftermarket sound system.
List brands and models.

What size power and grounds plus electrical mods do you have?

I've got auction in the morning so, I am done for the night. I'll check back in the morrow.
I know this isnt what you want to hear but it sounds like a good excuse to upgrade.

At first i was going to sugest deox-it but that would be more work then its worth removing the radio to spray all the knobs and connections if your going that far you might as well just put in a better unit.

None the less i dont see it being a fix that isnt going to involve removing the radio. If its a ground or a bad connection your going to have to tear it out.
Hifonics zeus 3200, orion hcaa 122, lc2i LOC, 0 gauge everything. Going to finally have time to rip it apart tomorrow, pretty much figured i'm going to put a new head unit it(any recommendations?) now i'll have to rewire to take out the loc. I'll let evyone know what I find with the deck
I am a huge Eclipse fan. But, that is my preference and they are no longer made. The Pioneer DEH-80PRS is an outstanding deck.
You have noises from the speakers with the key off?

That is a different creature indeed man. let me see if I can get a hold of someone for you from ford service.
...Plus I just sent a PM to look at this thread/issue
Thanks for reaching out, freemind!

Thanks a million freemind!! I sent a PM as well...
Hi JWhite09,

I got your message and I've responded with what info I'll need. :)

Meagan
You RAWK Meagan
Same issue has happened with me. Lasr year it happened twice. First time was at a gas station. All of the speakers and the sub-woofer started to make a loud thumping sound. Doors were closed and the vehicle was not running. Took it to the dealer and they re-loaded the software. Had not happened until about two weeks ago when it did the same thing and scared my wife, who had no idea what was going on.
You RAWK Meagan
Haven't had a chance to get on in a few days. Just got Meagan's message and tickled that she PM'd me so quick[woot]. Hopefully she can continue to help me solve this problem.

Freemind: i also tried the umbilical connector in the driver's door. No loose wires leading into the connector. Did have a heck of a time trying to get the connector snapped back into place tho. -----as well as trying to get the rubber hose snapped back into place on each end. Decided I best not do it too all the doors. I did go ahead and take the driver's door apart to see if there were any bad connections or loose wires in there. ---The driver's door has a deer dent in it, so I figured it would be the most likely. Unfortunately, my search inside the door did not yield any loose connections or wires. (and the door was 100x easier to take apart and put back together than that door jam connector and rubber hose) -----big hands, little patience!! [wrenchin][mad]
So was Meagan able to resolve the issue?
If not, it sounds to me like a head unit problem for sure.

Clearly your speakers work fine. Your output load (aka your speakers) won't affect how the other speakers sound, that is if one speaker has a bad connection it won't make the others go all rice krispies on you (snap crackle and pop).

However, if something is going wrong in the head unit in terms of signal processing or amplification, that wonky signal may be sent to the speakers and result in the rice krispies effect.

What definitely points to your head unit as the issue is how the popping happens even with the car is off.

Let's break it down:

Case 1: everything is working. You send an input signal (audio, sync instructions, etc) to your headunit. Headunit does what it is supposed to (amplifies sound, alters the audio signal, makes a phone call, whatever) and send s the output to speakers.

Case 2a: rice krispies effect.
you send an input signal to Headunit, the HU does NOT do what it is supposed to do, and the result is an output signal of popping in your speakers.

Case 2b: rice krispies. You DON'T send any input, but the HUthinks you did, messes it up, and makes popping happen.



In conclusion, I think your inputs to your HU are messing up. Since you are able to operate the stereo fine at times, clearly the HU can function as It should.
However, if the input being sent to the HU is wonky, then the HU will do wonky things.
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So was Meagan able to resolve the issue?
If not, it sounds to me like a head unit problem for sure.

Clearly your speakers work fine. Your output load (aka your speakers) won't affect how the other speakers sound, that is if one speaker has a bad connection it won't make the others go all rice krispies on you (snap crackle and pop).

However, if something is going wrong in the head unit in terms of signal processing or amplification, that wonky signal may be sent to the speakers and result in the rice krispies effect.

What definitely points to your head unit as the issue is how the popping happens even with the car is off.

Let's break it down:

Case 1: everything is working. You send an input signal (audio, sync instructions, etc) to your headunit. Headunit does what it is supposed to (amplifies sound, alters the audio signal, makes a phone call, whatever) and send s the output to speakers.

Case 2a: rice krispies effect.
you send an input signal to Headunit, the HU does NOT do what it is supposed to do, and the result is an output signal of popping in your speakers.

Case 2b: rice krispies. You DON'T send any input, but the HUthinks you did, messes it up, and makes popping happen.



In conclusion, I think your inputs to your HU are messing up. Since you are able to operate the stereo fine at times, clearly the HU can function as It should.
However, if the input being sent to the HU is wonky, then the HU will do wonky things.
The radio shouldnt even be getting power, the only thing that should have any power is the clock. The amp or any thing else in the unit should not be receiving any power after the car is off.

I wonder if pulling the fuse to the radio will reset the radio if nothing else it will no longer pop and crackle and scare you till a resolution is found.

Ide try that first, pull it out or even unhook the battery for about 15 minutes then hook it back up and see what it does.
^^^That's what I was trying to get at, don't really know how clear I made it haha.

If you're getting the crackling and stuff even when the radio is off, something is going awry with the inputs on the HU (power inputs and this signal inputs as well).

Pulling the fuse seems like a good first step
Same issue has happened with me. Lasr year it happened twice. First time was at a gas station. All of the speakers and the sub-woofer started to make a loud thumping sound. Doors were closed and the vehicle was not running. Took it to the dealer and they re-loaded the software. Had not happened until about two weeks ago when it did the same thing and scared my wife, who had no idea what was going on.
Hi kxweil38,

Is everything running smoothly now? Please let me know so I can see how to best assist.

You RAWK Meagan
Haven't had a chance to get on in a few days. Just got Meagan's message and tickled that she PM'd me so quick[woot]. Hopefully she can continue to help me solve this problem...
Thanks guys! [8)]

Meagan
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