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Has anyone used this feature on http://owner.ford.com?
I absolutely dread calling my dealerships service department, because the people who answer the phone are never knowledgeable. I was considering setting up an appointment using this feature, just wondering who has used it and how it's worked out.
 

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has a screw loose
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Only 1 way to see if it works , try it out . The dealer I use also has a drop box to leave your vehicle after hours . So all you do is drop your keys and a note telling them what you want done or the trouble your having and they do the rest.
 

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Has anyone used this feature on http://owner.ford.com?
I absolutely dread calling my dealerships service department, because the people who answer the phone are never knowledgeable. I was considering setting up an appointment using this feature, just wondering who has used it and how it's worked out.
Hey JesseE1981,

Sorry to hear of why you dislike calling the dealership. If you would like to discuss any issues, I'm here. Owner.Ford.com does transmit the appointment to your specified service dealer, so there is no need to worry. [:)]

~Natasha
 
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