Focus Fanatics Forum banner

1 - 14 of 14 Posts

·
Registered
Joined
·
51 Posts
Discussion Starter #1
2014 Focus SE 122,900 today about 5 miles from home transmission (6 Speed Auto Transmission DPS6) acting, revving high, not shifting up, get a warning " Transmission Fault Service Now", I stopped and checked to see if there was any bad smell from underneath. I was about 5 miles from home and just took it easy, then I got the above warning and after I pressed OK another one came up "Transmission overheating".
So wondering, am I out of luck getting this fixed via ford, or will it be me paying for it?
 

·
#dailydriven
Joined
·
6,103 Posts
I could be wrong but it sounds like the TCM to me which if it is, is covered under warranty until 150k. i'd definitely get it to a dealer and checked out.

Edit: i meant TCM not PCM.
 

·
Registered
Joined
·
51 Posts
Discussion Starter #3
I could be wrong but it sounds like the TCM to me which if it is, is covered under warranty until 150k. i'd definitely get it to a dealer and checked out.

Edit: i meant TCM not PCM.

Thank you I will be calling them in the morning
 

·
Registered
Joined
·
51 Posts
Discussion Starter #4
Taking in this morning. The TCM is covered up to 150000, but he said it also could be the clutch as well. Sounds like they want it to be the clutch so they can charge something.
 

·
Registered
Joined
·
140 Posts
Get a 2nd opinion.
 

·
Registered
Joined
·
1,082 Posts
Did they tell you want code was stored? If you haven't picked up the car yet, call them and ask them what codes are/were stored in the TCM. If you already picked up the car, there should be notes on your copy of the paperwork that includes the codes they retrieved. I'd like to know what the codes are. Something seems fishy here.

Not shifting and revving high are typically seen with shift motor failures and TCM failures.
 

·
Registered
Joined
·
51 Posts
Discussion Starter #8
Well 1 year and 9 months and the transmission started slipping again, back in the shop to see what it is this time. I am they will find some strange problem this time
 

·
Registered
Joined
·
51 Posts
Discussion Starter #9
Ok need your opinions on this one. Picked up my car this morning after they said they fixed it, drove 30 miles and it started slipping again. Got it back to the nearest town about 5 miles away. Ford towed it to there shop and now they are saying its the module that is shot, could this have been damaged while replacing the clutch, I feel it was.
 

·
Registered
Joined
·
9 Posts
Ok need your opinions on this one. Picked up my car this morning after they said they fixed it, drove 30 miles and it started slipping again. Got it back to the nearest town about 5 miles away. Ford towed it to there shop and now they are saying its the module that is shot, could this have been damaged while replacing the clutch, I feel it was.
Yes it's just the TCM. Very common problem which is why the warranty on it is so long.they just charged you with clutch repair so they could get something.

I'm not bringing my car to ford unless I absolutely cannot fix it myself. They charge way too much and not even fix the root issue. Waste of money.
 

·
Registered
Joined
·
350 Posts
Yes it's just the TCM. Very common problem which is why the warranty on it is so long.they just charged you with clutch repair so they could get something.

I'm not bringing my car to ford unless I absolutely cannot fix it myself. They charge way too much and not even fix the root issue. Waste of money.
Agreed. It was never the clutch, and always the TCM. The symptoms in the OP were classic TCM.

Every dealership is different. Some suck, some are great. So far, mine's been great.
 

·
Registered
Joined
·
13 Posts
I had the shutter since July, then a week ago it started slipping out of gear and at a stop would feel like neutral when i tried to take off occasionally. Then it did it more and more and I brought it in and they said definitely TCM (I have 139k) and my build date is 4/2016 so not under the 150k warranty apparently. They charged me 945 to replace the tcm. I leave and drive 20 miles and it acts up again. I leave to head back and it starts acting worse and revved up almost every time I pressed on the gas. So the tcm didn't fix it and now after driving it further the check engine light came on for the first time. They took apart the transmission and said clutch packs need replaced but since the forks were binding and sticking they claimed that's the cause of premature clutch pack wear (which these have 53,000 on them, my previous two lasted 42 and 44k so I don't consider that premature at all). Now they want 2250 to do the work (after a 10% discount they offered). My clutch packs are under a 2 year ford parts warranty. This could all be covered and them just charge me the forks and bearing and any additional labor. Especially after charging me for the tcm when it didn't fix the problem.

What would cause the forks to bind?
Is 53,000 on clutch packs premature?
They asked for $1005 approval just to diagnose. Does that seem reasonable in labor to open it up and check?
Is 2250 total for clutch packs/forks/bearing reasonable (10% off 2500 original estimate)?
Any questions I should ask for the evidence they used to reach their conclusion?
 

·
Registered
Joined
·
350 Posts
I had the shutter since July, then a week ago it started slipping out of gear and at a stop would feel like neutral when i tried to take off occasionally. Then it did it more and more and I brought it in and they said definitely TCM (I have 139k) and my build date is 4/2016 so not under the 150k warranty apparently. They charged me 945 to replace the tcm. I leave and drive 20 miles and it acts up again. I leave to head back and it starts acting worse and revved up almost every time I pressed on the gas. So the tcm didn't fix it and now after driving it further the check engine light came on for the first time. They took apart the transmission and said clutch packs need replaced but since the forks were binding and sticking they claimed that's the cause of premature clutch pack wear (which these have 53,000 on them, my previous two lasted 42 and 44k so I don't consider that premature at all). Now they want 2250 to do the work (after a 10% discount they offered). My clutch packs are under a 2 year ford parts warranty. This could all be covered and them just charge me the forks and bearing and any additional labor. Especially after charging me for the tcm when it didn't fix the problem.

What would cause the forks to bind?
Is 53,000 on clutch packs premature?
They asked for $1005 approval just to diagnose. Does that seem reasonable in labor to open it up and check?
Is 2250 total for clutch packs/forks/bearing reasonable (10% off 2500 original estimate)?
Any questions I should ask for the evidence they used to reach their conclusion?
You don't have to post your same "what can I do to get the dealer to cover this" story in 10 places. You're filling up the internet.
 
1 - 14 of 14 Posts
Top