TO: All U.S. Ford and Lincoln Dealers
SUBJECT: Customer Satisfaction Program 14M02
February 20, 2015
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2015 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission
Transmission Control Module Extended Warranty Coverage
REF: Technical Service Bulletin (TSB) 15-0017 – No Start And/Or Transmission Engagement Or Loss Of Power With DTCs U0100, U0101 And/Or U1013
Ford is extending the warranty coverage on the DPS6 Automatic Transmission Control Module (TCM) to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. If a vehicle has already exceeded either the time or mileage limits, this coverage will last through September 30, 2015. Coverage is automatically transferred to subsequent owners.
NOTE: This program DOES NOT apply to vehicles that qualify for repairs under New Vehicle Limited Warranty Powertrain coverage or Emissions Warranty coverage. Repairs for vehicles covered by New Vehicle Limited Warranty or Emissions Warranty should be claimed following Warranty & Policy Manual guidelines. Refer to TSB 15-0017 for repairs covered by the New Vehicle Limited Warranty or Emissions Warranty.
Added - see thumbnail picture of the letters in this post:http://www.focusfanatics.com/forum/8209226-post1.html