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MK3 Owner Quality & Ownership Survey

  • Overall build quality met my expectations

    Votes: 247 80.2%
  • Overall build quality did not meet my expectations

    Votes: 54 17.5%
  • Exterior build quality met my expectations

    Votes: 249 80.8%
  • Exterior build quality did not meet my expectations

    Votes: 43 14.0%
  • Interior build quality met my expectations

    Votes: 238 77.3%
  • Interior build quality did not meet my expectations

    Votes: 55 17.9%
  • Vehicle comfort level met my expectations

    Votes: 271 88.0%
  • Vehicle comfort level did not meet my expectations

    Votes: 25 8.1%
  • Engine power met my expectations

    Votes: 254 82.5%
  • Engine power did not meet my expectations

    Votes: 42 13.6%
  • Vehicle handling met my expectations

    Votes: 279 90.6%
  • Vehicle handling did not meet my expectations

    Votes: 18 5.8%
  • Safety features met my expectations

    Votes: 284 92.2%
  • Safety features did not meet my expectations

    Votes: 7 2.3%
  • Technology features met my expectations

    Votes: 227 73.7%
  • Technology features did not meet my expectations

    Votes: 69 22.4%
  • Fuel economy met my expectations

    Votes: 240 77.9%
  • Fuel economy did not meet my expectations

    Votes: 55 17.9%
  • I experienced some defects and problems with my vehicle

    Votes: 202 65.6%
  • I did not experienced any defects or problems with my vehicle

    Votes: 90 29.2%
  • I felt my vehicle is a great value for the money

    Votes: 221 71.8%
  • I did not feel my vehicle is a great value for the money

    Votes: 66 21.4%
  • I would recommend a Focus to a friend

    Votes: 227 73.7%
  • I would not recommend a Focus to a friend

    Votes: 66 21.4%

  • Total voters
    308
101 - 120 of 163 Posts

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364 Posts
Only able to vote once - but now on my second MK3. First was the '12 Sterling Grey Ti, now in a '14 Platinum White Ti.
 

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38 Posts
I have had my 2014 ford focus SE hatch for almost a year now and put 18,xxx miles on it and so far everything is great. Drives good and havnt had any of the transmission issues yet! (Knock on wood) the only complaint is that I wish the ground clearance was a little better on it. In the winter all the ice chunks in the road and salt clumps hit my undercarriage because of the low ride height. But that isn't a problem more of an observation.
 

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567 Posts
2012 Titanium DCT. I could only in good conscience recommend the manual. I have not experience issues with the transmission, just some of the characteristics of it I find highly annoying, particularly the delay in response on stand still from sudden inputs, and overtaking moves. EDIT: Just to note that transmission refused to engage first gear and it cost me 5000 dollars to get it replaced, Ford offered no help whatsoever in either diagnosis/technical assistance and told me outright that because I was a second owner they wouldn't help me. Consider who you want to give your money to.

Engine power 'seem's poor only due to the annoying transmission that numbs response.

On the flip side, I like the fact it's auto and generally makes my stop/start traffic issue free.


I am VERY happy with build quality, ride, comfort, tech, safety, entertainment, with the exception of the NAV system could be better (although I believe an update may resolve this).

I would recommend that car, just not the DCT.
 

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172 Posts
Hi: All... paid top dollar to a Ford retiree. Then paid more to get the balance of extended warr. It's a very low miler, very clean car. 3 yrs. old but only driven for 1 1/2 yrs.
2012 SEL hatchback. No complaints except the $$$'s
CanFocusFan[wave]
 

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291 Posts
Hi: All... paid top dollar to a Ford retiree. Then paid more to get the balance of extended warr. It's a very low miler, very clean car. 3 yrs. old but only driven for 1 1/2 yrs.
2012 SEL hatchback. No complaints except the $$$'s
CanFocusFan[wave]
I love those rims!
 

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5,898 Posts
Hit 3 years of ownership in May, just rolled over 24,000 miles and outside a center screen computer update as the only issue my wife and I are very happy with the car.
 

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32 Posts
I'm at 3 years on my 2012 that I bought new. 59k Miles on it without a hiccup! Just tires, brakes, oil changes and new spark plugs.
 

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76 Posts
I am a lifetime (35 year+) Ford driver: '66 Mustang, '76 Capri, '86 Ranger, '86 Escort, '67 Mustang, '95 Ranger, '96 Ranger, '01 Explorer, '07 Focus, '01 Explorer, and now a '12 Titanium. By far my Focus is my favorite car (the other vehicle in my stable is a BMW, and I prefer the Focus), but I regularly think of selling it, taking the money & updating an '01 Explorer with 2015 equipment. And I only think about doing this because I wonder about the long-term health of my DCT package. The Mk3 could have been a truly great car, but the DCT keeps it from that status. And apparently, 4 years haven't got the problems solved. I would like to keep this car for 250K miles, and with the exception of the DCT I think it can, but the DCT makes wonder about that goal. Too bad - I think the MK3 could've been a world-class car.
 

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120 Posts
I am a lifetime (35 year+) Ford driver: '66 Mustang, '76 Capri, '86 Ranger, '86 Escort, '67 Mustang, '95 Ranger, '96 Ranger, '01 Explorer, '07 Focus, '01 Explorer, and now a '12 Titanium. By far my Focus is my favorite car (the other vehicle in my stable is a BMW, and I prefer the Focus), but I regularly think of selling it, taking the money & updating an '01 Explorer with 2015 equipment. And I only think about doing this because I wonder about the long-term health of my DCT package. The Mk3 could have been a truly great car, but the DCT keeps it from that status. And apparently, 4 years haven't got the problems solved. I would like to keep this car for 250K miles, and with the exception of the DCT I think it can, but the DCT makes wonder about that goal. Too bad - I think the MK3 could've been a world-class car.
I have always been an import fan, and a ford fan. in the 70's & 80's ford's sucked, I LOVED mustangs and had a few from 75-86 but always wanted the fuel efficient sporty imports. The new focus is a decent car but the auto tranny scares me to death..... My wifes Focus has one and that made me get a man 5sp. My car has been fine for it's 13k miles and the wifes 36k auto has been in the shop 3 times under 2 recall/TSB's and still I don't like the way it shifts/ takes off.
My old 08 GTI W/ DSG was a flawless tranny, Ford needs to copy!!!
 

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822 Posts
Just hit 4 years this October and 60k miles on my 2012 SE. Was never a Ford fan, I was a die hard Chrysler owner. But when I sold my 2006 Dodge Magnum (was a money pit due to the Mercedes suspension parts), I was looking for small hatchback. I always buy American and Dodge just had the ugly boring Caliber and Chevy had no hatchback, so I tried Ford. Bought a 2011 Fiesta, but was a little too small and went to the Focus. So far it's been one of the most reliable cars I've owned. It's been a great car. Now if only Ford would bring over the wagon (Estate in Europe) version here.....
 

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1 Posts
For guys in tristate area; how is the focus in the snow and geting up and down hills? are Snow tires a must-have? I am seriously considering buying a 2013 titanium tomorrow.
 

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254 Posts
For guys in tristate area; how is the focus in the snow and geting up and down hills? are Snow tires a must-have? I am seriously considering buying a 2013 titanium tomorrow.
I had a 2012 Focus Titanium HB with the 17 inch wheels (i think) and the contipro contact tires. I drove in a lot of snow and it was very capable.
 

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Currently a 2nd owner of a 2014 mk3 with the DCT. Current mileage is 41,000 miles and just recently took it to ford and it was diagnosed and updated. Through warranty they're installing a new clutch in about 9 weeks(back order). My Ford shudders regularly even though i drive it properly. Hopefully a new clutch will fix this....but does this mean ill need a new clutch every 40,000 miles?
 

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362 Posts
My 2015 is great. Minus the windshield that Ford seems to be dragging their feet on having the engineer they promised to send. I had to go to BBB as 3 dealers in my area were no help. Long story. The windshield has a "ghosting" effect. A bright light looks like 3, day or night. Throughout the whole winshield. So if your Focus is doing the same, please bring the issue up to Ford Customer Service. There was another 2015 Focus on the lot with the same issue.
 

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212 Posts
Well my overall experience outside of the DCT >< has been great

Only issues in 32k miles
approx 19k had to replace tires due to hitting something in the road
21k, 24k and 27k clutch replacement
Rear ended approx 22k -- the other car was destroyed, my car -- less than $1500 worth of damage -- bumper, shock absorption and a few lens covers
32.1k had to blow out the windshield washer since it got caked up with gunk in NY on a road trip

In fact, I'm trading it today for a 16 focus that we had to search high and low for with a manual transmission and the options that I wanted...

I figure if the worst I had to deal with was the "automatic" if I erase that then all I had was tire replacements (road hazard -- could happen to anyone) and the windshield washer sprayer I've not done bad at all in 2 years and over 32k miles....

Hopefully the new one is just as trustworthy
 
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