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SYNC Server Maintenance August 13-14 Will Impact Owner Websites & Serviceability of SYNC Modules

Ford Motor Company will be conducting maintenance on the servers that support, MyFord Touch and MyLincoln Touch software delivery between August 13, 5:00 AM EST and August 14, 4:00 PM EST.

Dealers will be unable to perform SYNC module updates, upgrades, or replacements until server migration is complete. This includes replacement APIM modules requiring programming.

Customers will be unable to access and certain SYNC-related pages on and will also be unavailable. A standard maintenance message and instructions will be posted to these sites. All other SYNC customer In-Vehicle experiences such TDI (Traffic, Directions and Information) and SYNC Services (such as weather, sport, etc.) WILL NOT be impacted.
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