I just had the clutches replaced on my 2014. I had only 11,500 miles. I took it in for an unrelated issue and only mentioned a very slight shudder. They tested it and due to RPM said it needed new clutches. I just got the car back Friday and it drives like new again. No haggling or issue with them not being able to duplicate the problem. Fortunately they did not base the diagnoses on the shudder.I did some searching and someone posted a link to a youtube video of the real test Ford does to test the DCT. Only issue was the video was deleted. Does anyone know how they test these cars? Something about the shudder has to be above 250rpm or something.
If they only take the car on the road for a 4 minute test drive and it shifts perfect then im screwed. Currently, my car is shifting butter smooth with rare hiccups when im driving alone. Its been driving butter smooth about 90% of te time for about 500 miles.
Last Saturday was the first time in 500 miles i had a passenger in my car and it bucked and shuddered and jerked on every take off.. Not sure how im suppose to go on a date with a car like this.
How did you guys get Ford to install new clutches on the 1st complaint?
Will they ALWAYS reset the TCM and send you on your way when its your 1st time in service for the transmission.