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... The problem is that small percent or not, for 3 years people have been a world of aggravation trying to get it fixed IF theirs was one.
That has been the worst part. If a tree falls in the woods and lands on your head, it doesn't matter to you how many other trees there are in that forrest.
 

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I think a bigger problem was that many of the Ford techs were not fully trained on how to repair the transmission properly either... There have been YouTube videos posted of the repair process and how it is easy to get the repair wrong... Mine was done last year with Rev C seals, and Rev D clutch pack and has been fine, and my opinion is that the techs themselves have finally gotten the repair down better recently.
 

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I also think it's important to note before placing all the blame on Ford is that the transmission is NOT even made by Ford but Getrag... Now, of course that doesn't make the situation itself better but it's more along the lines of Ford making a bad decision to trust Getrag that these transmissions were ready for mass production. Ford has been overall the most reliable American brand and there is a good reason they didn't need to take government bailout money and that's because they put out overall very good products. To place ALL the blame on Ford and saying you will never buy one again is pretty short-sighted, IMHO, but do what you want, that's your right... And I say this after my transmission almost caused me to have an accident but it was fixed and has been fine since, and I don't mind it's bit of quirkiness overall.
Couldn't Ford pass some of the blame with Getrag, since Getrag has some responsibility in all this? Ford subcontracted out, but Ford still has to rely on partners - like estimators, there are people who are usually paid to look at statistics and shift gears when bad trends develop. That and Getrag did not make the whole car. When one partner doesn't know what the other is doing, problems ensue. What did Getrag needed to know from Ford? Should Getrag ask questions about how the rest of the Mk3 Focus was being developed?

Even then, Ford made the choice to subcontract, and most of us, if asked, would probably say to have everything done in-house where control and communication are quicker and clearer. Ford was in the driver's seat regarding using Getrag, pardon the pub.

Having said that, Ford is extending warranties and thus helping out customers as such. That's helping to convince me Ford actually wants to keep customers in the future, even if 7 years is short (who came up with that figure? How long do people normally keep cars? Many say "ten years", though many also say "six".) Either way, by then, Mk4 will hopefully be a lot better where it counts the most - this isn't a cup holder that's flaking out, it's one of the most critical parts OF a car. Big difference. But Ford's mistake has cost it customers. It doesn't matter if Ford was directly responsible for the design or indirectly via Getrag dropped the ball. Ford made the choice. The customers got hurt. Anyone in business knows what options exist and I am believing Ford is making largely the right ones.

With luck the clutch pack rev F will fix the problems, unlike how everyone thought 12B37 fixed everything for good nearly three years ago.

But, most interestingly, why care about Ford not taking taxpayer money as if there's any form of nationalism going on? Especially when Ford opted to close the F150 plant and move it to another country. As if it matters - most people know Ford's cars contain parts made all over the world, just like ever other car maker. It's as American as Toyota, just for some different reasons.

That and, in general, companies that make good products don't always get sales - especially when customers don't have the money to spend. Like the former factory workers.
 

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I think a bigger problem was that many of the Ford techs were not fully trained on how to repair the transmission properly either... There have been YouTube videos posted of the repair process and how it is easy to get the repair wrong... Mine was done last year with Rev C seals, and Rev D clutch pack and has been fine, and my opinion is that the techs themselves have finally gotten the repair down better recently.
If Rev D is rock solid, why was Rev F created? I'd almost bet money that rev "F" is not the magic cure-all. If it is, that's great! Only time will tell. At least we're covered with warranty and Ford's backing up customers is a genuinely nice thing to do. But it's hard to disagree with those who've looked up lemon laws either (both sides of the issue make sense and have validity and maybe it was best for the revamped Focus to have been delayed, although the Fiesta had the DCT for a year, problems were mentioned, and it was ported to the Focus anyway.)

I'm sure the technicians are now fully in tune with dealing with the DCT thanks to their increasing ubiquity. But even the best technician can only do so much with an imperfectly designed part. The DCT's issue in the Focus seems to have more to do with the design and engineering rather than the technicians and their unenviable job of having to repair/replace transmission components or while transmissions.

Especially in real world conditions like city traffic, there are legitimate issues. Let's hope clutch packs rev D and F really do fix the issues.
 

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But, most interestingly, why care about Ford not taking taxpayer money as if there's any form of nationalism going on? Especially when Ford opted to close the F150 plant and move it to another country. As if it matters - most people know Ford's cars contain parts made all over the world, just like ever other car maker. It's as American as Toyota, just for some different reasons.
I agree with a lot of your posts, but this one blew a lot of your credibility. I CLEARLY mentioned it as a point of Ford's overall quality and yet you take it a point on some rant about nationalism? I guess I just need to be done with these threads where people insist on ripping apart other points through eloquent yet poorly comprehended reading skills apparently. Go ahead and have fun venting here, I'm done trying to make any points here.
 

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If Rev D is rock solid, why was Rev F created? I'd almost bet money that rev "F" is not the magic cure-all. If it is, that's great! Only time will tell. At least we're covered with warranty and Ford's backing up customers is a genuinely nice thing to do. But it's hard to disagree with those who've looked up lemon laws either (both sides of the issue make sense and have validity and maybe it was best for the revamped Focus to have been delayed, although the Fiesta had the DCT for a year, problems were mentioned, and it was ported to the Focus anyway.)

I'm sure the technicians are now fully in tune with dealing with the DCT thanks to their increasing ubiquity. But even the best technician can only do so much with an imperfectly designed part. The DCT's issue in the Focus seems to have more to do with the design and engineering rather than the technicians and their unenviable job of having to repair/replace transmission components or while transmissions.

Especially in real world conditions like city traffic, there are legitimate issues. Let's hope clutch packs rev D and F really do fix the issues.
It's called constant improvement and "Rev" F is just the clutch packs and seal packaged together. I have more miles on my Rev D clutch than the original lasted and yes, I still stand by my opinion that poorly trained techs has a lot to do with the repairs lasting. Also a lot of the city traffic issues are impatient drivers not driving like the transmission was designed to, whether it should be that way or not. I personally have very few issues in traffic.
 

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If Rev D is rock solid, why was Rev F created? I'd almost bet money that rev "F" is not the magic cure-all. If it is, that's great! Only time will tell. At least we're covered with warranty and Ford's backing up customers is a genuinely nice thing to do. But it's hard to disagree with those who've looked up lemon laws either (both sides of the issue make sense and have validity and maybe it was best for the revamped Focus to have been delayed, although the Fiesta had the DCT for a year, problems were mentioned, and it was ported to the Focus anyway.)

I'm sure the technicians are now fully in tune with dealing with the DCT thanks to their increasing ubiquity. But even the best technician can only do so much with an imperfectly designed part. The DCT's issue in the Focus seems to have more to do with the design and engineering rather than the technicians and their unenviable job of having to repair/replace transmission components or while transmissions.

Especially in real world conditions like city traffic, there are legitimate issues. Let's hope clutch packs rev D and F really do fix the issues.
I've been following this subject for years and I have yet to see anyone come back with a later failure after revision F. Believe me I'm no fan of Fords handling of this issue but a spades a spade.
 

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"F" was questioned when it was first learned of, as "D" seemed to be doing the job.

Then multiple sources confirmed it as packaging "D" clutches along with seals, and existing stocks of individual components were still to be used until gone since it wasn't an "upgrade".
 

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Thank you for the information! I just recently bought a used 2013 Ford Focus with 56,000 miles on it and have been experiencing the jerkiness of the transmission. What I have experienced is that my transmission becomes more jerky the longer my trip is. Is there any particular reason for this? Is the jerkiness of the transmission rough on the transmission itself?
 

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Thank you for the information! I just recently bought a used 2013 Ford Focus with 56,000 miles on it and have been experiencing the jerkiness of the transmission. What I have experienced is that my transmission becomes more jerky the longer my trip is. Is there any particular reason for this? Is the jerkiness of the transmission rough on the transmission itself?
I had this problem as well, but Field Service Action 12B37 (revised programming) was a solution. You're still covered by the powertrain and extended clutch/seals/programming warranties, so take it to your dealer.

12B37 was mandatory, so yes, Ford thought severe jerkiness could damage the transmission.
 

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... What I have experienced is that my transmission becomes more jerky the longer my trip is. Is there any particular reason for this? ...
Heat.

Many owners have reported that their problems get better during colder weather and worse when it warms up or when driving conditions cause the clutches to heat up.
 

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Thank you for the information! I just recently bought a used 2013 Ford Focus with 56,000 miles on it and have been experiencing the jerkiness of the transmission. What I have experienced is that my transmission becomes more jerky the longer my trip is. Is there any particular reason for this? Is the jerkiness of the transmission rough on the transmission itself?
Welcome to the forum, harrisonmitch!

Congrats on your new-to-you Focus. Have you had a chance to talk with your dealer about this?

Meagan
 

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Welcome to the forum, harrisonmitch!

Congrats on your new-to-you Focus. Have you had a chance to talk with your dealer about this?

Meagan
I have not yet talked to my dealer about this Meagan. Is this an issue that I need to be concerned about? Or is the jerkiness of the DCT pretty standard?
 

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Copying and pasting from another post. I had just had the clutches replaced and had a reflash done.

OK so I got my car back a couple of days ago and I have a few questions:

1. There is still a slight shudder when I'm really light on the throttle. It only happens occasionally but is this normal?

2. When I'm a little heavier on the gas pedal I notice a little vibration when shifting from 3-4 gear. Is this normal?

Edit: I have done a little reading on this and it seems that the noise/vibration is the shift forks?
 

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Thank you for the information! I just recently bought a used 2013 Ford Focus with 56,000 miles on it and have been experiencing the jerkiness of the transmission. What I have experienced is that my transmission becomes more jerky the longer my trip is. Is there any particular reason for this? Is the jerkiness of the transmission rough on the transmission itself?
This can be repaired by Ford and is one of several known issues with this transmission. As other members have replied there is a TSB from Ford to fix this and some, including me, have had it happen under warm or hot conditions and/or with heavier load (passengers and/or AC on).

AS you read the three years of posts here about the DCT transmission, you'll get a better idea what help is available.

Be aware that for has voluntarily extended the warranty on parts of the transmission.

Initially Ford tried to explain away many of these symptoms as normal but as time passed multiple TSB's were issued that fixed what had formally been described as normal.

Meagan the Ford rep here is your best bet for someone concerned that you get a true fix.
 

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Thanks for this informative write-up! It finally make sense now.

Do you guys ever notice a clatter from the transmission when it changes gears? Will a firmware update fix this?
The clatter is not normal and there are TSB's from Ford which can fix it.
 

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"To Joeywhat or whom it may concern"


Great article Joeywhat, My question to you is I use to own a 2010 Focus SES did it have the DCT tranny? If not, Ford shouldn't have "In my opinion" stop using that tranny because I got 28-34 mpg all the time for 38K miles. Why did Ford waste everybody's time and heart ache for 3 more mpg's.
Ford thought they had a good execution of the dual clutch transmission when they did this. properly running you get the best of both worlds, by that I mean sharp, crisp shifts AND good mileage.
In the past three years of posts here this situation has gone from "many of these symptoms are normal" to a progression of TSB's , escalations by the ford reps here and then extensions of the warranty for parts of the tranny.
Many of the TSB's address symptoms that owners were formerly told were normal.
Sadly many former TSB's would fix things, only to have them come back in week sot months.
Imo revision F finally fixes things.
 

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I have not yet talked to my dealer about this Meagan. Is this an issue that I need to be concerned about? Or is the jerkiness of the DCT pretty standard?
The DCT does exhibit some unique characteristics (I'll post below), but it's always a good idea to head to your dealer if you're unsure if something is normal or not. Once you have an appointment set up, please send me a message with your VIN, updated mileage, best daytime phone number, fill name, and dealer name/location. I can check out some options.

The PowerShift 6 Speed Transmission is designed to provide the feel and efficiency of a manual transmission with the easy driving of an automatic. The PowerShift transmission automatically engages the next gear in anticipation of the shift, providing seamless shifting. It also has neutral idling, which disengages the transmission when sitting at idle, and helps to maximize fuel efficiency.

Because the PowerShift 6 Speed Transmission operates similarly to a manual transmission, you may notice some characteristics that provide a unique driving experience from the automatic transmission you may be used to:
  • When you take your foot off the accelerator pedal and the vehicle begins to slow down you may perceive a light to medium braking sensation as the transmissions makes adjustments.
  • During the break in period, the transmission may shift quicker or harder. This will smooth out after a short period of time.
  • You may hear mechanical noises when driving.
  • You may feel a difference when pulling away from a stop.
Some vehicles may also be equipped with Select Shift, which allows you to manually shift gears by selecting the plus and minus buttons on your vehicle's toggle switch when the vehicle is in the Sport Mode (S on the shift column).

You can also check out this video.

Copying and pasting from another post. I had just had the clutches replaced and had a reflash done.

OK so I got my car back a couple of days ago and I have a few questions:

1. There is still a slight shudder when I'm really light on the throttle. It only happens occasionally but is this normal?

2. When I'm a little heavier on the gas pedal I notice a little vibration when shifting from 3-4 gear. Is this normal?

Edit: I have done a little reading on this and it seems that the noise/vibration is the shift forks?
I recommend heading back to the dealer who did the repairs and having them look at these newer symptoms. Please let me know when you do.

...Meagan the Ford rep here is your best bet for someone concerned that you get a true fix.
Thank you!

Meagan
 

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Here's my question. What about when I want to race the chump next to me? (; Do I let up on the gas at all when changing gear in select shift? ..or is there some kind of automated function that creates the best opportunity for the gears to actually engage? In my VERY limited experience my 2013se seems to shift better balls to the wall. If I let up it's almost like the trannys getting a double signal. I know the operative word is "deliberate" but I was curious about how to operate the system when you are going for best acceleration.
 
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