Ah, I see you have a 2012 that's never had a software update? The rolling backwards was addressed in a software update later on and that actually adds some of the traditional automatic "creep forward". I'd go to the dealer and simply tell them that you know there is a software update available for the transmission and would like that performed. It also helps with other DCT issues and is recommended in general. Just remember that the transmission is always learning/adapting so drive it "with spirit" as much as you can after getting the update done so it learns to downshift quickly when you want it to and perform well in general . Hope this helps!Excellent write-up, this has confirmed my feelings from driving the car that I just need to treat it as a manual, even though it's an automatic. I've seen several comments around the forums so far that the DCTs are "terrible transmissions" but I think that stems from a lack of understanding of how these things actually work. I've noticed getting off of the highway or idling at a light that the transmission works like a manual - it will slip backward if I've got my foot off the brake and throttle. For me this isn't an issue and I've quickly figured out how to behave in the car. Again, your write-up actually explains my assumptions, thank you!