[skirmish]

I bought a Focus Zetec 1.6 petrol (new model) from JCT600 in Leeds just over a month ago. As soon as I got the car I realised the fuel gauge was not working correctly, with readings showing all over the place. To cut a long story short JCT600 have just replaced the fuel sender unit (under warranty) but the problem is still there. I filled up yesterday and the gauge went immediately to full. Today however the gauge shows various readings from 1/4 to 3/4 full so it is clearly not working correctly.
JCT600 have been in touch with a Ford dealer who apparently told them that if replacing the fuel sender unit does not cure it then it is 'just part and parcel, and a characteristic' of that particular car. Needless to say that comment is incorrect and I have told them that I do not accept it.
Any suggestions as to what the problem may be would be very appreciated.
Thanks, David

 

[Spinal]

the gauges on my focus went haywire and all the warning lights came on and none of them worked. turned out to be a faulty pin inside the harness that plugs into the cluster OR the connector thing in the cluster itself, no idea which. but try unplugged and replugged it in, see if any pins are bent or something, solved my problem lol.

 

[iminhell]

If the problem did not go away then I would have to question if any "fix" was actually done.
You can replace just the fuel pump or the entire fuel pump sending unit. The sending unit will have a new fuel level sensor on it. If the old level sensor was wore the new one should read just fine, unless the problem is further up the line.

In your case I would go back to whom ever did the work and ask to see the old parts, which will probably be in a dumpster by now but worth a shot.

 

[skirmish]

If the problem did not go away then I would have to question if any "fix" was actually done.
You can replace just the fuel pump or the entire fuel pump sending unit. The sending unit will have a new fuel level sensor on it. If the old level sensor was wore the new one should read just fine, unless the problem is further up the line.

In your case I would go back to whom ever did the work and ask to see the old parts, which will probably be in a dumpster by now but worth a shot.

I must admit that this thought crossed my mind too. I did intend to ask to see the removed part but forgot while arguing why I should have to pay the costs for a courtesy car! I argued successfully but it would have been nice to see some proof of a new component being fitted. Incidentally, the car is an August 2005 model so just out of Ford warranty. JCT though included a Mazda Used Car warranty in the purchase.