Ask them to flash it with the latest TSB software. They should have no issue doing that.Again, just so I'm clear, I'm not here to rip Ford. I'm a Ford guy. I've had an F150 Harley, SVT lightning & this is my 3rd Focus hatchback, I love Fords & my next one will probably be an ecoboost focus, when it's available. I'm just sharing my experience in how my car drives, that's all. Overall it's still a very cool looking & sporty car. It just shifts a little strange.
Once you've set up your appointment at your local Ford Dealer, please let me know. I'll check into some additional resources.So upset. I have had my car for about 2 weeks now. Haven't had a problem with shudder or grinding noise until today. 74500 miles exactly. I bought the car used from a gmc dealer. Was never informed about transmission issues when I bought the car. But today, everyone in that place was an expert on dct trans. It royally pissed me off. They are wanting me to take it to the local ford dealer to have it looked at.
I think what upsets me the most is that I feel like a . I'm stuck. Not sure what to do and reading these posts doesn't give me much hope. It's a violent shudder from a stop and then a grinding noise when it shifts from 2nd to 3rd.
Hi Pokerrun388,Well I took my 2013 with 8,700 miles on it to the ford dealer a few days ago to have their tech look at the sputtering issues in acceleration. As I figured it would go, they told me "the cars fine, it's a manual transmission & the shifting points will be awkward". I thought when I bought the car it said "AT". Whatever, it still sputters & shudders almost everytime on acceleration, out of the whole. On a side note: I was smelling coolant from outside the car & I brought that to their attention. They determined I needed a "water pump" replacement after 8,700 miles, so that was under warranty. I have no clue what caused that.
Kraff, I have seen several posts about the F series fix that said it lasted.I purchased a 2012 Ford Focus from a dealer with 59900 miles. For some reason I didn't notice the shutter right away but within day two I realized there was a problem. I took it back to the dealer and they were very nice about it and took it over to the Ford dealer where they got it "fixed". I was told they ran the computer program on the transmission but that most likely it wont last and I'll have to have the clutch replaced and then they said I shouldn't have any more problems. BUT...that is not what I'm reading and seeing on these threads.
I would just really like to know if there is anyone out there who has had their clutch replaced and not had another problem after driving 20k-50k miles?
They tried to assure me that once the clutch is replaced, I should be fine but I'm just not believing it. We have discussed trading the focus for another car in their inventory but their really isn't anything I liked nearly as much as this car. I'd really like to keep it but not if I'm going to be driving over to the dealer every few thousand miles.
there are ford reps here at this board who truly care about customer satisfaction and will be glad to escalate your case.Having some of the same issues as others on here. Will be trading car as soon as i can. Spoke with ford dealer, and their response was the same " car has to get used to your driving style". Well, i have driven slow, fast, etc., and same problem. Drove car on a 400 mile trip with family. Problem was much worse. Went to local ford dealer about trading it, and he wanted to give me what car was selling for at mechum auction ( $9500-$10,000) ! Really ! He has several on lot selling for $14,995 ! Other lots ( chevrolet, gmc ) do not want it. Wish i had kept my 2004 gmc sierra. Will never own another dct.
as far as I know, these issues have nothing to do with how many speeds it has, its about the dry clutch transmission DCTSeems the shudder,jerks,and rattling have ceased " maybe temporarily ". I have read in other posts how other owners are driving their cars. It is just hard for me to believe that Ford would put this transmission into production with these kind of issues. I bought mine with 36,000 miles on it from a Toyota dealer. Nowhere did I see that it had a DCT transmission. I have decided to keep my Focus for now. But I will never own another automatic transmission with more than 4 speeds. I would gladly lose some MPG's and take a 4-speed A/T with a torque converter.
Agreed. Many cars have 6+ speed AT with torque converters without issues. I think the new C series mercedes have something like an 8 speed AT in them.as far as I know, these issues have nothing to do with how many speeds it has, its about the dry clutch transmission DCT