FINALLY!! My car is fixed. After havig the service manager ride with me (30 miles one way down the freeway and back) so that we both knew exactly what I was trying to describe about the car's steering; definitely was a problem and needed fixing. It took 3 weeks to get the part (a new rack for the steering), which was no fault of the dealer for the delay. Now my new Ford Focus drives like a dream, as every new car should.