Hello all. I am new to the forum. I am writing on behalf of my friend who bought a 2012 Focus SE after trading my 2011 Fiesta in due to transmission issues. His new Focus is excellent but he fears he may have a problem with my transmission. When he puts the transmission into Sport Mode, there is notice no apparent change in upshifts. The gears do not seem to hold at higher revs than it would in "Drive". Downshifts seem to be different. He has had issues with the Ford dealer and after waiting for several days without a response, I finally got in contact with a Technician who drove the car. The tech stated that there were no obvious problems and the only way to determine if there was an issue was to take data from the car's computer. Currently, he is awaiting a response, but am concerned that they are going to say that there is nothing wrong with the Transmission. I know that my VW Passat and BMW 325xi provides an obvious difference in Sport mode. I am looking for a technical explanation of Sport Mode from Ford that can help his case and have found little, if anything, from Ford. Anything that is not from Ford is not valid, according to the technician. They also said there was nothing they could do with his Fiesta even though they acknowledged the issue (transmission slippage and I acknowledge that it was dangerous to drive). Has anyone had problems with the "S" mode? After several issues with the Fiesta he is highly critical of the problems on this car given the fact that he lost $3k on the Fiesta.