Focus Fanatics Forum banner

181 - 200 of 338 Posts

·
Registered
Joined
·
135 Posts
I am also experiencing the same problems with a/c. It doesn't blow cold intermittantly and when it starts to work there is an awful smell associated with it.

Thankfully my dealer has told me they were able to replicate the problem and are keeping it overnight to work on it. I will update this thread as they let me know whats going on. I too do not have the extended warranty and therefore get no rental unless it is a more serious problem.
 

·
Registered
Joined
·
30 Posts
I am also experiencing the same problems with a/c. It doesn't blow cold intermittantly and when it starts to work there is an awful smell associated with it.

Thankfully my dealer has told me they were able to replicate the problem and are keeping it overnight to work on it. I will update this thread as they let me know whats going on. I too do not have the extended warranty and therefore get no rental unless it is a more serious problem.
After the first dealer was useless, and ford factory got involved, the second dealer replaced two valves in the firewall that leads to the ac unit, and the condensor. My only problem now...is that I find myself turning the air down cause its too cold..lol
You have to be persistant. The second dealers first thing was to measure the temperature comming out of the vent. Even though it felt cool, it showed it was above the acceptable temp.....a clear indication there was a problem...by the way..have had no repeat of the smell...that i was told by the first dealer was normal

would love to hear how it turns out.
 

·
Registered
Joined
·
2 Posts
I have a 2012 Ford Focus and I love it! I drive it a lot for work and have over 53K miles on it since I purchased it in July 2011. This week my A/c started blowing warm air and I was told by my mechanic today that after inspection the A/C compressor has gone out. I wish I had taken it in under warranty as I've always had the same problems as everyone else with it blowing hot air at idle and blowing colder air as I accelerated. I even have experienced the "foul" smell problem before too. I just dismissed it as an underpowered A/c unit for the hot Texas summers and didn't really have the time to deal with the dealership run around. I suggest to everyone else that they get it checked out/replaced under warranty
 

·
Registered
Joined
·
30 Posts
ac problem

I have a 2012 Ford Focus and I love it! I drive it a lot for work and have over 53K miles on it since I purchased it in July 2011. This week my A/c started blowing warm air and I was told by my mechanic today that after inspection the A/C compressor has gone out. I wish I had taken it in under warranty as I've always had the same problems as everyone else with it blowing hot air at idle and blowing colder air as I accelerated. I even have experienced the "foul" smell problem before too. I just dismissed it as an underpowered A/c unit for the hot Texas summers and didn't really have the time to deal with the dealership run around. I suggest to everyone else that they get it checked out/replaced under warranty
I would suggest you post again specificly asking that one of the ford monitors who oversee this sight, perhaps put you in contact with ford customer service. Even though its out of warranty, perhaps they can be of some assistance.... I would say that someone who has put on 53K in a year, deserves it. My car was under warranty, however even then, dealer service was unresponsive 3 different times, until the site monitor took my info, forwarded it to Ford/Lincoln customer service, who finally found a dealer who knew what they were doing... Good luck.
 

·
Registered
Joined
·
2 Posts
I have a 2012 Ford Focus and I love it! I drive it a lot for work and have over 53K miles on it since I purchased it in July 2011. This week my A/c started blowing warm air and I was told by my mechanic today that after inspection the A/C compressor has gone out. I wish I had taken it in under warranty as I've always had the same problems as everyone else with it blowing hot air at idle and blowing colder air as I accelerated. I even have experienced the "foul" smell problem before too. I just dismissed it as an underpowered A/c unit for the hot Texas summers and didn't really have the time to deal with the dealership run around. I suggest to everyone else that they get it checked out/replaced under warranty
I would suggest you post again specificly asking that one of the ford monitors who oversee this sight, perhaps put you in contact with ford customer service. Even though its out of warranty, perhaps they can be of some assistance.... I would say that someone who has put on 53K in a year, deserves it. My car was under warranty, however even then, dealer service was unresponsive 3 different times, until the site monitor took my info, forwarded it to Ford/Lincoln customer service, who finally found a dealer who knew what they were doing... Good luck.

Well I gave my dealer another try! I was suppose to get a call from a service Rep Friday never happened. I had an appt for 9:00 this morning (sat) got there at 8:45 and they told me to leave the car over the weekend! I said you're closed Sun what good is that? Well maybe the best we can do is schedule you later in the next week? So, now I have an appointment for Tuesday... BTW I was already told the A/c would be out of my pocket by the service manager due to the miles. I made my argument of serveal service bulletins etc and he wouldn't even respond except there was nothing he could do. I asked who I could talk to and he never answered the question. Where else can I go for help? Is there a corporate number I can call? If this is the best service Ford has to offer then no point in buying another ford product no matter how much I love the product! Someone have some advice?
 

·
Registered
Joined
·
30 Posts
AC Problem

Ok, its time for the site Monitors to step up and at least talk to this guy. I had the same runaround from my local dealer....and you guys helped.....at least talk to him
 

·
Registered
Joined
·
2 Posts
2012 Focus AC does not put out

I have had my 2012 Focus SE for 4 months and it has been in the shop three time for lack of AC. I have been told it puts out 39 degree air by the dealer. They said they have tried another car and it does the same. The last time they told me this I found all but one vent closed and they were forcing all the air out that one vent and is was closed enough to hold the meter in place during the test. They say there is nothing wrong with it. I have to drive a mile or more to get cold air to start flowing on max AC. Then I have to run it on high just to keep the car cool. This is when the temp is 80 degrees or more out side. I have learned to take my other car when it's hot out. Not what I bought it for!
 

·
Registered
Joined
·
1 Posts
2012 focus a/c problem

Today, while I was driving I have noticed that the air condition is blowing hot air all of a sudden. I thought it was just the city driving, but when I was on the highway, hot air was still blowing out. So I can't drive around with the air on because then I am sweating profusely. I bought this car about a little over a year ago, so a little frustrating that this car would have this problem.
 

·
Registered
Joined
·
104 Posts
MCBEENB in post #29
"They determined after tearing it all down, that the condenser was bad. Also, they found the air dampers were not set correctly, allowing hot air into the system from the heater even when the A/C was on.

When you take the car in for testing, it is critical that the car is fully warmed up. The problem is not as pronounced with a cold engine because the heater is cold as well.

We are dropping the car off again this afternoon to have all the repairs done, and should get it back tomorrow. I'll let you all know how it goes. "

It's what I'm been saying in my post "Blows heat when set to cool air"

Air dampers, blend door, flaps what ever you call them if not closing off the heater core, then when you have been driving and the engine is fully warmed up, makes it harder for A/C or just wanting cool air - no A/C or heat and my car blows heat even with turned off. Dealer says tested A/C against another focus both within range NO PROBLEM- NORMAL. A ford engineer is to have a conference call tomorrow with CSM Cassidy and me.
 

·
Registered
Joined
·
201 Posts
I finally had my dealer look at this issue when I brought my car in for an oil change. 20 miles on the odometer and the conclusion was, "cannot duplicate".

Icing on the cake was that I had an appointment and was there for 3 hours. And have to go back for the cabin filter.
 

·
Registered
Joined
·
5,887 Posts
I have had my 2012 Focus SE for 4 months and it has been in the shop three time for lack of AC. I have been told it puts out 39 degree air by the dealer. They said they have tried another car and it does the same...
Today, while I was driving I have noticed that the air condition is blowing hot air all of a sudden. I thought it was just the city driving, but when I was on the highway, hot air was still blowing out...
I finally had my dealer look at this issue when I brought my car in for an oil change. 20 miles on the odometer and the conclusion was, "cannot duplicate".

Icing on the cake was that I had an appointment and was there for 3 hours. And have to go back for the cabin filter.
Hey folks,

I want to step in here and get each of you escalated to your regional customer service managers. Send me a PM with your VIN, dealer, mileage, full name, and daytime phone number; I'll do the rest.

Let me know if you have any other questions or concerns. Please remember that the fastest way to get in touch with me is via PM.

Have a great day!
Crystal [:)]
 

·
Registered
Joined
·
5,887 Posts
Crystal does my response go to you or is it posted on line?????
Hi g2g2gopheropher,

Send me a private message (PM). I won't post any of your information online. [:)] Let me know if you have any other questions.

Thanks!
Crystal
 

·
Registered
Joined
·
135 Posts
My dealer has basically not contacted me again about the problem because they think its too cold out to test. Today and tomorrow here in Toronto the weather will be in the 20s and mid teens (celsius) so I could definitely use my A/C.

The dealer was not confident in their fix at all and it isn't fix anyway. They didn't seem to try and get into contact with a specialist like they stated they would do.

I will PM you my info Crystal.
 

·
Registered
Joined
·
5 Posts
My dealer has basically not contacted me again about the problem because they think its too cold out to test. Today and tomorrow here in Toronto the weather will be in the 20s and mid teens (celsius) so I could definitely use my A/C.

The dealer was not confident in their fix at all and it isn't fix anyway. They didn't seem to try and get into contact with a specialist like they stated they would do.

I will PM you my info Crystal.
I also had the same a/c issues and way more so after 8 months of getting nowhere I took matters into my own hands and did some research.
At issue is the a/c condenser its behind the shutters that cover the radiator and they open when the car engine needs to cool down.aka the thermostat opens the fan turns on the shutters open. There is more to the system but for the most part that’s the science behind how it works. There is some air flow when the shutters are closed but simply not enough for any a/c system to work properly.
The main issue is the fords design, when we had cool temps like 85 to 95 degrees,
the car did not need as much fan time so the a/c condenser gets little or no are flow. Even with the a/c on max the shutters are closed, Thus giving us a cabin temp of 75 to 80 degrees (way to hot).
The a/c temp at the dash (vents) averaged 45 to 60 degrees on max but the temps were up and down as the shutters opened and closed over and over.
We live in the Mohave Desert so it gets hot like 100 to 115 even 125 degrees when it was that hot the car is Needing more fan time so the fan runs more so the a/c seemed to work.
Why?
Because the a/c condenser was getting max air flow.
The flaw is Fords shutter system having the a/c condenser behind the shutters;thus no air flow.
After consulting an attorney I was told I could use the Lemon law because of the few months i owned the car, low miles and a multitude of required documented trips to the dealer for the same a/c issue.
He also told me the focus is selling like hot cakes and ford will never
Admit to a design flaw and or an a/c issue. so no full refund.
A factory Ford rep. also told me there was nothing wrong with the car.
So I traded my new 2012 ford focus in on a new 2012 import.
The a/c blows 29 degrees all the time.
I don't feel its fair to list the brand i now own but there truck line
did pull the space shuttle.

FORD
I have never been so let down in my life with a US made car.
 

·
Registered
Joined
·
59 Posts
You talk about how well the Focus is selling and it's true. However, it's taking a beating on Consumer Reports. So Ford has scored big with design but as people own them they're finding issues. The bad thing is the issues are relatively small. I would think an A/C issue would be relatively easy to overcome. The strut problem was easy enough, provided your dealer would fulfill the request. So far I've experienced the A/C issue, struts, and leaks. These are things that manifest themselves post-purchase. Ford really needs to get a handle on this and maybe the new report from Consumer Reports will put a fire under them.
 

·
Registered
Joined
·
533 Posts
I seem to need the A/C on MAX to keep the cabin cool and even then it still warms up in the cabin, even when it is not very hot outside. I am afraid of what will happen when the summer comes.
 

·
Registered
Joined
·
5,887 Posts
I seem to need the A/C on MAX to keep the cabin cool and even then it still warms up in the cabin, even when it is not very hot outside. I am afraid of what will happen when the summer comes.
Hi ProjectCommuter,

I want to get your regional customer service manager involved by escalating your case. All I need from you is your VIN, dealer, mileage, daytime phone number, and full name; I'll do the rest.

Let me know if you have any other questions or concerns,
Crystal [thumb]
 
181 - 200 of 338 Posts
Top