[IMACHU]

Has any one had issues with their 2012 Focus in stop and go traffic with the a/c stops blowing cold air?When my Wife first got the car a/c would not work took it back and they said a fuse had dislodged and reinserted it no problems after that until this problem and of coarse Ford can not locate this issue has to become more of problem for them to locate this issue.

 

[FordService]

Hi IMACHU,

With this heat wave, I understand how uncomfortable that can be! Please PM me with your VIN, contact information, mileage, & servicing dealer name/state and I will assist with your issue.

~Natasha

 

[scott1]

I bought a new 2012 Ford Focus and the AC went out before I could get home from the sale lost. Three weeks later and 3000 mile on a rental car I am going to pick it up this afternoon. The story goes that the oil in the refergeriant (SP) was never put in while on the assembly line (a malfunction in the assembly process). I understand it took out the compressor along with a couple of other components. I know atleast five other cars had the same problem when I took mine back. Good luck Focus owners.

 

[FordService]

I bought a new 2012 Ford Focus and the AC went out before I could get home from the sale lost. Three weeks later and 3000 mile on a rental car I am going to pick it up this afternoon. The story goes that the oil in the refergeriant (SP) was never put in while on the assembly line (a malfunction in the assembly process). I understand it took out the compressor along with a couple of other components. I know atleast five other cars had the same problem when I took mine back. Good luck Focus owners.

Hi scott1,

I'm sure it was aggravating to have issues on your brand new Focus. I'm glad they were able to resolve it for you. In the future, please do not hesitate to let me know if I can help.

~Natasha

 

[Jim in Mich]

We took ours on a trip to Iowa and the temps were in the upper 90's with the sun shining and the A/C just couldn't keep up. We put in on recirc and the fan on 4 and we were sweating like crazy. Took it to a Ford dealer and told them we were from out of town and could they look at it with no appointment and we got right in. He checked the freon level and it was fine. he also took it for a test drive and agreed the A/C sucked but didn't know what else to do. He said he could order a part and try that(forgot what part he wanted to try) But we didn't want to hold up our vacation waiting for a part. Seems to be ok if it's not over 90, wonder if it's just undersized for fuel economy???? We even had our windows tinted to help it out. Are others having this issue too?

 

[FordService]

Hi Jim in Mich,

Despite the heat, I hope you had a great vacation! I encourage you to schedule an appointment with your local dealer now that you're back home. They are best able to diagnose it and might be able to determine what part your other dealer was going to replace. Let me know if I can help in any way!

~Natasha

 

[SEZino]

I have 355km on my brand new Focus SE and I love the car, but I used the air conditioning last night with a car full of people and all of us thought something was wrong immediately. I just gave away a 2000 Toyota Camry (250k/km) that had a smoother sounding original compressor.

Anyway, does someone else get an extremely loud ticking or a shutter sound like playing cards in bicycle spokes? I'm not sure I should wait until my first 5000km oil change to tell the dealer

Advice/Input anyone?

 

[sbceleste]

2012 A/C blows warm air

I have had similar issues with mine and it is in the dealership right now. They said they cannot find a problem. it is an intermittant problem and fortunately, it acted up when I took it in this morning. Seems like it happens at long stop lights or in parking lots if I sit for more than a minute. Most of the time I can sit in a parking lot with it running and it will be ice cold in there for as long as I want. But lately, sometimes it seems like someone turned off the A/C button and it starts to feel like a sauna in there. I have noticed it more now that the temps are in the 80's and humid. It worked great the 1st few months when it was in the high 90's every day, never had a problem. Anyway, the dealer saw it happen this morning but now they cannot get it to repeat the problem so they cannot fix. They said no one else has complained about it but I can't believe that.

 

[csvt2060]

I have had similar issues with mine and it is in the dealership right now. They said they cannot find a problem. it is an intermittant problem and fortunately, it acted up when I took it in this morning. Seems like it happens at long stop lights or in parking lots if I sit for more than a minute. Most of the time I can sit in a parking lot with it running and it will be ice cold in there for as long as I want. But lately, sometimes it seems like someone turned off the A/C button and it starts to feel like a sauna in there. I have noticed it more now that the temps are in the 80's and humid. It worked great the 1st few months when it was in the high 90's every day, never had a problem. Anyway, the dealer saw it happen this morning but now they cannot get it to repeat the problem so they cannot fix. They said no one else has complained about it but I can't believe that.

Mine has been doing the exact same thing all summer. Here is the scenario I sent to Ford without a response or fix:

Driving an hour this morning in 81 degrees and humid. ATC set on 70 degrees. A/C works until I start slowing down and stopped at red lights. Also, sometimes when driving highway speeds and there isn't much demand on the system. System starts putting out humid air as usual for minutes at a time, then goes back to normal. The condenser has to be freezing up or something.

 

[Jim in Mich]

I have about another 800 miles to put on till I get 5000 mi and bring it in for the first oil change. Hope they can find something but I have my doubts. I did notice the other day when it was about 55* out and I shut off the A/C and just used outside air that it seemed pretty warm, maybe the cold/hot air mixer lets warm air in even if the control is set to full cold. Sure hope they can fix it, it will be the 2nd time it's been in for it.

 

[FordService]

Anyway, does someone else get an extremely loud ticking or a shutter sound like playing cards in bicycle spokes? I'm not sure I should wait until my first 5000km oil change to tell the dealer

Hi SEZino,

I haven't heard that sound since I was a kid! Since you are concerned about your A/C noise, I recommend bringing it to the dealer for diagnosis. If they are unable to determine the cause of your noise, please contact Ford of Canada Customer Relationship Centre at 1.800.565.3673.

I have had similar issues with mine and it is in the dealership right now. They said they cannot find a problem.

I did notice the other day when it was about 55* out and I shut off the A/C and just used outside air that it seemed pretty warm, maybe the cold/hot air mixer lets warm air in even if the control is set to full cold.

Hi sbceleste and Jim in Mich,

As both of you have been to the dealer with no resolution, please PM me with your VIN, contact information, mileage, & servicing dealer name/state and I will assist with getting you both back to driving cool and comfortable!

Mine has been doing the exact same thing all summer. Here is the scenario I sent to Ford without a response or fix:

Hey csvt2060,

I'm recovering from the avalanche of Labor Day PMs and making my way through them all, and I noticed one from you. [] I'll reply within the next few hours.

Have a good afternoon, everyone!

~Natasha

 

[dcamfam]

2012 Focus Air Conditioner Problem

I just turned 1000 miles, and air conditioner is acting up too. Seems at idle, or slow speeds, air conditioner blows hot air, and a foul smell comes from vents...smells like a cross between "hot radiator" and a chemical smell. Turning it on and off, going to max setting sometimes will clear it. so it does not seem to be a "fuse" problem as some dealers are telling folks. With the number of people complaining, I dont buy the dealer saying no one else has complained. I call dealership, to ask, and when I told them it was an intermittent problem, they simply told me to wait till it goes out. The dealership is like 30miles from my home, and would like someone to look at it while I wait for it...you know..like a real appointment..

 

[sbceleste]

A/C problem

I have found when I am sitting at a light and it gets warmer and warmer I can click the A/C back on by putting it in neutral or park and revving up the motor. I discovered this while sitting in the rain and the windows were getting more and more fogged up. When the long light I was at finally turned green, I could not see a THING and with the defrost all the way up it was doing no good because of this compressor problem. Luckily I found this trick but this really needs to be resolved as it is a safety issue as well.

 

[dcamfam]

thanks for sharing....I was hoping that one of the Ford Monitors would get to me to advise...but so far no response. Was out today, and same think happened. I purchased Ford because Its an American Company, and had heard they were responsive to problems...but to have the dealer say "If its intermittent, cant help you till it fails" is not what I was expecting...

 

[FordService]

I just turned 1000 miles, and air conditioner is acting up too. Seems at idle, or slow speeds, air conditioner blows hot air, and a foul smell comes from vents...smells like a cross between "hot radiator" and a chemical smell... The dealership is like 30miles from my home, and would like someone to look at it while I wait for it...you know..like a real appointment..

thanks for sharing....I was hoping that one of the Ford Monitors would get to me to advise...

I have found when I am sitting at a light and it gets warmer and warmer I can click the A/C back on by putting it in neutral or park and revving up the motor...I could not see a THING and with the defrost all the way up it was doing no good because of this compressor problem...

Hey dcamfam & sbceleste,

Here I am! I'll be happy to escalate the concern to the Customer Service Manager in your area. Send me a PM with the VIN, current mileage, as well as your personal and dealer contact info to begin the process.

Thanks,

Noemi

 

[dcamfam]

Thanks

Well Im impressed....I just sent you my information, and hope to hear back soon. Makes me glad I made a good decision to Buy Ford...Buy American

 

[dcamfam]

NOEMI: confirm you received my information....if not what email address do i use. Never heard back[???]

 

[dcamfam]

Nomei, I have heard nothing back from you..Did you get my information you asked for regarding my 2012 focus with the ac problem? can anyone confirm how to email Nomei directly?

 

[whynotthinkwhynot]

^^ Not a good idea to put your email out here on a message forum unless you want teenagers with nothing better to do than fill your box with pictures of penises. I don't know how you emailed her. Usually she sends messages through the private message system on this forum. I don't know what her hours are except that she's not here on the weekend.

If you're not familiar with how the PM system works, here's the easiest way to use it: Go back up to her last post, and click on her screen name- Ford Customer Service on the left hand side. A menu will drop down, and the 3rd selection is "Send a private message to Ford Customer Service". Click on that, and you'll be taken to the message screen. You can access your message by clicking "User CP" in the dark blue banner above where the forum name is- in this case Ford Focus Technical Chat. That will show you if you have any new messages, and over about middle way down there is a private message link box with "List New Messages" in it so you can find your old messages if you have no new ones.

For more help, ask in the Feedback, Requests, and Help center at the bottom of the forum list. Thanks for posting!

 

[FordService]

Well Im impressed....I just sent you my information, and hope to hear back soon. Makes me glad I made a good decision to Buy Ford...Buy American

NOEMI: confirm you received my information....if not what email address do i use. Never heard back[???]

Nomei, I have heard nothing back from you..Did you get my information you asked for regarding my 2012 focus with the ac problem? can anyone confirm how to email Nomei directly?

Hi dcamfam,

I checked my PM; have not received a PM from you. If you like, resend it according to whynothinkwhynot instructions.

...I don't know how you emailed her. Usually she sends messages through the private message system on this forum. I don't know what her hours are except that she's not here on the weekend...

Morning whynotthinkwhynot,

Thanks for providing the directions to our fellow poster. I appreciate your help!

Take care,

Noemi