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Anyone else experiencing spots of cracking/flaking paint on the rear spoiler of their 2012 Focus hatchback? We have 3 spots on our Focus that are cracking and the paint is flaking off. Car is still under warranty but Ford wants to charge me $100 to fix the problems. Even my dealer was dumbfounded.
Could a mod move this to General Technical Chat? I think I've got this in the wrong forum.
 

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Adam
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I know a few people have mentioned that the tail lamps rubbed with the body (hatchback). I haven't had such severe issues, but I do think the paint is weak. My dad's 2008 Escape has less rock chips in the 80k he's had it than my '12 in the 20k I've had it.
 

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I know a few people have mentioned that the tail lamps rubbed with the body (hatchback). I haven't had such severe issues, but I do think the paint is weak. My dad's 2008 Escape has less rock chips in the 80k he's had it than my '12 in the 20k I've had it.
Yes, I had the tail light rubbing off paint as well.
 

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That Guy
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Could a mod move this to General Technical Chat? I think I've got this in the wrong forum.
It was in the wrong forum, but I moved it to MK3 TSB, Recall & Problems Archive and merged it with the 2012 5-Door tail lamp scratching body thread.

You're definitely not alone on this...
 

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Anyone else experiencing spots of cracking/flaking paint on the rear spoiler of their 2012 Focus hatchback? We have 3 spots on our Focus that are cracking and the paint is flaking off. Car is still under warranty but Ford wants to charge me $100 to fix the problems. Even my dealer was dumbfounded.
Hi BillyKeith,

I can arrange for a follow-up call from your regional customer service manager (CSM) if you have questions about the decision made in your case. If you'd like me to proceed, send me a PM with your current mileage and I'll make it happen. [thumb]

Crystal
 

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I have the taillight scratching the paint on the drivers side of my 12.
Unfortunately no more warranty though..
 

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I have the same problem to go along with my shite transmission, rough idle, and front end clunk. This car has porblems popping up by the day....biggest POS ever.
 

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I have the same problem to go along with my shite transmission, rough idle, and front end clunk. This car has porblems popping up by the day....biggest POS ever.
+ whistling side mirrors
+ all 4 doors AND hatch alignment out of spec
+ squeaking driver seat
+ all 4 front a/c vents rattling
+ something up in the sunglass holder rattling
+ audio would randomly turn off and refuse to turn back on...then randomly come back a few drive cycles later
+ driver window screech when going up or down
+ bad/whining alternator bearing
+ some grass or some sort of trash literally in the paint on the lower left rear qtr
+ 3 different rust spots bubbling up under the paint
+ speaking of shiat paint job, had more minor sand knicks etc in the first few days then my previous car had in almost 4yrs, and by 2 months had more then my 12yo truck!


Just absolutely horrendous for a new car in such a short span. A freekin Yugo would probably have held together better in that short amount of time! Obviously many people's cars are fine, especially barring any transmission/drivetrain complaints, but not mine! Mine was horrible! Best thing I ever did with it was got rid of the POS.
 

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After the r/rear quarter panel and tail light replacement I had to go back and space the new tail light out from the paint, again. The new tail light had already gouged into the soft new paint.. [rant] While I was in there, I replaced my steel spacer washers with rubber washers. I have clearance all the way around and no lens contact on the paint.

I feel bad for those who don't know of this issue and have to deal with the damage after it occurs.. [:(]
 

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Went and just checked mine, and sure enough the taillight has rubbed off the paint. Just like in the other photos on here. Just one more thing to add to the list of issues.
 

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I hate to revive an old thread but I just noticed that the right side tail light on my 2014 focus is chipping away at the paint on my car. I'm actually at my dealer right now having it looked at but they're claiming that it's not being caused by the tail light which is clearly wrong because if you push the tail light back you can see exactly where the damage is starring which happens to be where the tail light meets the car. They're going to take pictures and send them to Ford but the service manager is saying that she doubts Ford will cover the repair and that I'll just have to use touch up paint and fix it myself or pay them to do it....

Sent from my SAMSUNG-SM-G925A using Tapatalk
 

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I hate to revive an old thread but I just noticed that the right side tail light on my 2014 focus is chipping away at the paint on my car. I'm actually at my dealer right now having it looked at but they're claiming that it's not being caused by the tail light which is clearly wrong because if you push the tail light back you can see exactly where the damage is starring which happens to be where the tail light meets the car. They're going to take pictures and send them to Ford but the service manager is saying that she doubts Ford will cover the repair and that I'll just have to use touch up paint and fix it myself or pay them to do it....

Sent from my SAMSUNG-SM-G925A using FF Mobile
My wife no longer owns the 2012 Focus, we traded it in for a 2014 Fusion because of the CONSTANT problems with the dual clutch transmission. However, we had an issue with the paint on the rear hatch spoiler of the 2012 Focus. It was flaking off, very weird. When we alerted our dealer for what we thought was a "no problem" warranty service, our dealer informed us Ford denied to fix it under warranty. The folks at the dealership told us they were astounded Ford had denied it. They even took pictures and sent them to Michigan. I talked to the regional rep and also sent a letter to the home office in Michigan. Ford would not repair what was an obvious paint issue under warranty. Like I said, my dealer just could not believe it.
 

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I am fairly certain my 15 sedan has this same issue. The drivers side rubs a little and the portion of the tail light on the actual trunk lid is not even with the part on the quarter panel.


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I just purchased a '17 Sedan. It's already missing some paint on the passenger side tail lamp and the drivers side has cracked paint ready to flake off. Ford Service please help. She only has 35 miles on her!
 

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Girlfriend bought a new 17' Focus Titanium sedan last May and just noticed we have the same issue. Paint is chipping around the passenger taillight. Going to have to see what the dealer says Monday.
 
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