ok, I realize that there are users on here with some serious DCT issues, but there are many users that also have no issues. Without digging to deep into the problem pool, can you honestly and briefly answer the poll?
Wow, this is certainly a very old thread but it was bumped so I just came across it. I have a 2013 Titanium Hatchback w/ the DCT & it’s definitely a very odd driving car & somewhat embarrassing when I have passengers w/ me. I tired of hearing “what’s wrong with your car” or “why is it doing that”.
I’ve had one clutch replacement, numerous ‘flash’ updates & a new TCM, after that failed on the freeway & I lost all power. I managed to drive it off the freeway in first gear, until the tow truck arrived. No loaner car from Ford nor would they cover the cost of a rental, amazing customer service.
Flash forward to last week, I bring it to the dealer & mention ‘shudder on acceleration’. The transmission technician did agree & recommenced a new clutch, but this wouldn’t be covered under any warranty, since my 5yr powertrain warranty has expired, although my Focus has only 38k miles on it. Price out-of-pocket would be $2,200 & no guarantee that the shudder wouldn’t return again. I honestly just shook my head, grabbed my keys & left.
What Ford should do is take care of their customers for their design flaw & replace my clutch for free, because they know & I know that this has nothing to do with me.
Sorry for the rant. Anyone reading this & thinking of buying a 2012-2014 Focus DCT, make sure you check that vehicles carfax & do multiple extended test drives. Heck, ask the dealer if you can take the car for the day. From what I’ve been told all 2012-2016s have issues, however the 2017-2018s are improved , however I’m just basing my comments on what sales people at dealerships have told me.
Sent from my iPhone using Tapatalk