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...I heard the so called "sounds like marbles" and/or grinding for the first time last night. Had I known about these problems 5 weeks ago and 1500 mi. later I would've bought something else, now I have slipping and noise... I guess I'll head to the service department Monday.
Hi Kenny,

Please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location. I'll look into this.

Kenny, if the dealer sloughs you off please seek out Meagan the ford rep here at this forum. She can get your case escalated...


Meagan
 

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The DPS6 DCT transmission does make some strange noises even when it is functioning normally. You may not be able to hear it because of background noise. Try this. Roll the windows down and drive very slowly down an alley with a wood fence on both sides of the car to echo the sound. You will hear what many describe as marbles rolling around.

I was going thru a McDonalds drive thru when I heard it. LOL
 

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2014 Titanium, build date 8/15/2013 so outside range of 14M01 extension if I understand correctly, so I would have thought I had later seals and rev D clutch?

8,815 miles - I have had all of the grinding sounds, rattling and hesitation on starts and during passing for about 1,500 miles. Yesterday I removed bottom cover with car on lift in my garage, noticed oil leak (seems slick so I'm guessing oil vs. inhibitor, but we'll see) at bellhousing. Also have significant (1 qt in about last 1,000 miles) oil leak now going on around timing cover - but that's another thread I'm sure.

Scheduled to go to dealer on 8/25 so we'll see how this goes...
 

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Just dropped my car off to have the clutches replaced. My car is a Nov 2011 build and it has been mostly trouble-free. Only have very sporadic shuddering and grinding. Decided to go ahead and have the dealer check it out with the warranty extension and new parts announced.

I got a 2013 SE as a loaner and I can definitely feel a difference in the transmission. There is less hesitation, shifts seem more direct and it was quieter overall. Hope my car turns out the same way or better. Going on a 9-hour road trip this weekend so it won't take long to break-in. Will report back after I have some seat time with the new parts.
 

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... Also have significant (1 qt in about last 1,000 miles) oil leak now going on around timing cover - but that's another thread I'm sure. ...
Correct: Focus Fanatics > Ford Focus Third Generation > MK3 Focus > 2012 valve cover gasket leak

It's also possible that the clutches were affected by a leak from the rear main seal instead of/in addition to leaking transmission seals, which might account for some of that lost 1 qt.

Focus Fanatics > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive > DCT issue/ Rear Main Seal
 

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I got a letter from Ford today about the extension. I thought it was new news, but apparently I'm a month late since I didn't see this thread.

At any rate, it came just in time, as I'm now among the affected. A couple months ago, the transmission began exhibiting strange behavior that has gotten progressively worse, culminating in the excessive low speed shudder indicated in the letter. The vehicle is still drivable, but I'm going to be calling the nearest Ford dealer tomorrow.

Kudos to Ford for stepping up and addressing the problem though.
 

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Sorry to see you join the ranks of the affected.

The current Ford rep. here, Meagan, has been following up closely on any having issues with service.

Drop her a PM with your info. if you need any help.
 

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Dropped off my car at the dealership today, first thing in the AM. In the drop-off queue were two other Foci, also there for DPS6 trouble. The service writer said they do about 3 per day. That's got to be a pretty high cadence for a non-recall.

The guy from the rental car place had one of the other cars in the queue.

Fingers crossed!
 

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I got a letter from Ford today about the extension. I thought it was new news, but apparently I'm a month late since I didn't see this thread.

At any rate, it came just in time, as I'm now among the affected. A couple months ago, the transmission began exhibiting strange behavior that has gotten progressively worse, culminating in the excessive low speed shudder indicated in the letter. The vehicle is still drivable, but I'm going to be calling the nearest Ford dealer tomorrow.

Kudos to Ford for stepping up and addressing the problem though.
Hi there,

Please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location so I can look into this further.

Sorry to see you join the ranks of the affected.

The current Ford rep. here, Meagan, has been following up closely on any having issues with service.

Drop her a PM with your info. if you need any help.
Thanks for the shout out!

Meagan
 

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Just wanted to say thank you to everybody for the information! I've been experiencing this issue with my 2013 Focus, and my sister has been experiencing it with her 2013 Fiesta.. Needless to say, this post (and the huge 309 page post) has been very helpful!

Edit: Oh man, I just saw my old Split Port Focus is still my avatar and my '03 PZEV is referenced in my sig.. Haven't been on here in quite some time.
 

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Just received the letter from Ford Canada. My car is not showing any signs of shudder. Keeping my fingers crossed. Good luck to everyone!
 

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I got a letter from Ford today about the extension. I thought it was new news, but apparently I'm a month late since I didn't see this thread.

At any rate, it came just in time, as I'm now among the affected. A couple months ago, the transmission began exhibiting strange behavior that has gotten progressively worse, culminating in the excessive low speed shudder indicated in the letter. The vehicle is still drivable, but I'm going to be calling the nearest Ford dealer tomorrow.

Kudos to Ford for stepping up and addressing the problem though.
mech, this board has over two years of people detailing the DCT issues. In addition there is a a whole lemon law blog devoted to them as well as many complaints at Edmunds town hall forum.
During that time Ford gave many owners a memo and a rap explaining that many of the symptoms were normal and that they were driving it wrong. More people here and at facebook focus page than I can remember have had their cases escalated because they were being sloughed off by dealers.
(this memo was proven wrong after owners had parts replaced and the "normal" symptoms went away, and also now by the warranty extension

In my opinion, the only people deserving of kudos are the ford reps here and at facebook who have tirelessly worked to get all these countless cases escalated.

Ford warranty extension comes two years after all these problems became known, to the extant there are nationwide backlogs in getting both parts and service appointments. There have also been news articles published.

I have had two mustangs that were awesome, 2 escorts and a fiesta so I am not a Ford hater by any means but on the issue of how the DCT problems have been handled, I feel they deserve the walk of shame, not kudos.
 

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... I am not a Ford hater by any means but on the issue of how the DCT problems have been handled, I feel they deserve the walk of shame, not kudos.
That's your opinion and you have every right to it. But you keep focusing on how (as in past tense) the problem has been handled; namely the original statement given to the service departments of "that's how it's supposed to work." Handled bad? Duh. Has Ford improved the process with re-engineered parts and re-engineered service procedures? I think so. How many attempts do they get to "get it right?" Everyone has their own opinion on that.

I believe kudos are in order as the process may not yet be complete and Ford hasn't washed their hands of it saying "it's good enough; that's all we're going to do."
 

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That's your opinion and you have every right to it. But you keep focusing on how (as in past tense) the problem has been handled; namely the original statement given to the service departments of "that's how it's supposed to work." Handled bad? Duh. Has Ford improved the process with re-engineered parts and re-engineered service procedures? I think so. How many attempts do they get to "get it right?" Everyone has their own opinion on that.

I believe kudos are in order as the process may not yet be complete and Ford hasn't washed their hands of it saying "it's good enough; that's all we're going to do."
I have literally seen posts in the last two weeks by owners being sloughed off in the same manner by dealers. Meagan here and Eric at Facebook are helping these people right now everyday on the same problem, of being sloughed off and told its normal.

so, sadly, Ford corporate is extending the warranty and "some" dealers don't even know about it per one post I read.

But I do appreciate the point you are making.
 

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...In my opinion, the only people deserving of kudos are the ford reps here and at facebook who have tirelessly worked to get all these countless cases escalated...
...Meagan here and Eric at Facebook are helping these people right now everyday on the same problem, of being sloughed off and told its normal...
Aww, thank you! I've passed this along to Eric and Mariel on Facebook. :3

Meagan
 

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Aww, thank you! I've passed this along to Eric and Mariel on Facebook. :3

Meagan
You're welcome Meagan. I'm glad for all these folks sake that you guys are on the job.
 

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I have had two mustangs that were awesome, 2 escorts and a fiesta so I am not a Ford hater by any means but on the issue of how the DCT problems have been handled, I feel they deserve the walk of shame, not kudos.
Fair enough. I was aware of the reported issues when I got the car, but I really liked the vehicle and the deal was too good to pass up. I had calculated and assumed eventual transmission work would be needed, and budgeted accordingly.

My surprise and satisfaction that Ford is doing something about it doesn't really take into account whether or not they should have done something sooner. Rather, it comes from the shock that they are doing something at all. You've obviously owned a lot of Fords, but I came from the Subaru world. I was a huge, huge fan of their vehicles, until the head gasket debacle that unfolded 10-15 years ago. You can read about that just about anywhere, but suffice to say it was an expensive time to be a Subaru owner.

After myself and several members of my family were burned by that, I never expected Ford to do anything about the transmission either.
 

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Fair enough. I was aware of the reported issues when I got the car, but I really liked the vehicle and the deal was too good to pass up. I had calculated and assumed eventual transmission work would be needed, and budgeted accordingly.

My surprise and satisfaction that Ford is doing something about it doesn't really take into account whether or not they should have done something sooner. Rather, it comes from the shock that they are doing something at all. You've obviously owned a lot of Fords, but I came from the Subaru world. I was a huge, huge fan of their vehicles, until the head gasket debacle that unfolded 10-15 years ago. You can read about that just about anywhere, but suffice to say it was an expensive time to be a Subaru owner.

After myself and several members of my family were burned by that, I never expected Ford to do anything about the transmission either.
Interesting about the Subaru, only had two but one the valves went within weeks of the warranty expiring, I asked the sec manager to call the regional manager and told them I doubted Subaru wanted this to happen to me. Regional mgr agreed and they paid for the valve job.
 

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I'll have the double-check the manufacturing date, but can I safely assume that as the proud new owner (a couple of days ago!) of a 2014 SE hatch, I likely have the improved/fixed DPS6 and don't need to worry about this?
 

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I'll have the double-check the manufacturing date, but can I safely assume that as the proud new owner (a couple of days ago!) of a 2014 SE hatch, I likely have the improved/fixed DPS6 and don't need to worry about this?
You'll want to keep an eye on it, I have read at least a few posts of people with DCT problems on the 2014 model focus.
 
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