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Old 06-10-2015, 12:11 AM   #1
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tom tuner

SO please stay away from tom the supposed tuner. who **** my money.



Last edited by pasta; 06-10-2015 at 05:36 PM. Reason: Actionable.
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Old 06-10-2015, 12:14 AM   #2
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modderator IS ONE SIDED. tom wins!!!! HE WILL TAKE YOUR MONEY with no tune. And 550 dollars in the dump. Thanks have money to burn.
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Old 06-10-2015, 01:32 AM   #3
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pasta has one infraction from TWO years ago (NO current "points" from that) for selling an item not allowed to be sold here. That is hardly "getting kicked out".

pasta WILL NOT give any details on his issues with Tom, can't help him out without ANY IDEA what the issue is.

TWO HOURS of PM's attempting to help him out, WILL NOT post a review, give details or ask for help with a resolution. Apparently it's more fun to complain in a manner not allowed on the site.

This thread will need to be deleted to the archives as well, "editing" can't repair it to acceptable condition & maintain the content well.
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Old 06-10-2015, 03:52 AM   #4
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Quote:
Originally Posted by sailor View Post
pasta has one infraction from TWO years ago (NO current "points" from that) for selling an item not allowed to be sold here. That is hardly "getting kicked out".

pasta WILL NOT give any details on his issues with Tom, can't help him out without ANY IDEA what the issue is.

TWO HOURS of PM's attempting to help him out, WILL NOT post a review, give details or ask for help with a resolution. Apparently it's more fun to complain in a manner not allowed on the site.

This thread will need to be deleted to the archives as well, "editing" can't repair it to acceptable condition & maintain the content well.
I can only assume it is Toms no refund policy he is upset with. Can't speak for Pasta, but all he would do for me was sell me a 1 year pro racer license. 550 flushed. I can only assume he had a similar experience. FSWERKS tune, all was right as rain.
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Old 06-10-2015, 05:10 AM   #5
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I have been dealing with Tom for a few years now and have nothing but good things to say about him. He sticks to his word and helps out EVERY time I've had an issue. Nothing but great service here!!!
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Old 06-10-2015, 10:05 AM   #6
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Quote:
Originally Posted by wv rider View Post
I can only assume it is Toms no refund policy he is upset with. Can't speak for Pasta, but all he would do for me was sell me a 1 year pro racer license. 550 flushed. I can only assume he had a similar experience. FSWERKS tune, all was right as rain.
Lets tell the entire story

1) I will be glad to help you tune your Focus , I am NOT the one that gave up

2) I have no issues tuning your car today , we can figure out the issue if you will allow me to , you gave up on me , I do not give up on Customers

If you feel 550.00 was flushed , you flushed it , again contact me and allow me to finish your tuning , posting like this and telling half the story isnt fair on me

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Old 06-10-2015, 11:40 AM   #7
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Please read these , I am in no way trying to make pasta look bad , I just want people that read the links to know what I have done to try to help and what has happened , I am still willing to try to help if he stops bashing me and we move on

http://www.focusfanatics.com/forum/f...toms-tune.html

http://www.focusfanatics.com/forum/f...ld-know-2.html

Tom
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Last edited by 1turbofocus; 06-10-2015 at 01:18 PM.
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Old 06-10-2015, 01:02 PM   #8
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My experience with Tom has been good.

He's been updating the tunes on my car for years now and hasn't asked for a penny beyond my initial payment. There is a certain level of dedication that needs to be shown by the customer to get a tune fully completed. And it seems Pasta didn't even take the time to figure out data logging.

No complaints from me. I understand getting frustrated though. My car just got running better then it ever has and my almost new clutch failed on me due to an error my machine shop made on the flywheel.
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Old 06-10-2015, 05:10 PM   #9
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Long story short.Got a messed up tune tried to contact several times no response.then weeks later you tell me wife is sick.yes I have compassion But your running a business correct.So paid 550 and got nothing.Someone was looking for the tuning device so I sold it.People say your a stand up guy so refund my 150.Dont think that's to much to ask.
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Old 06-10-2015, 05:51 PM   #10
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Moved this to "Vendors, Dealers & Seller Reviews".
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