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Old 07-16-2019, 12:46 PM   #1
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US Senators call on NHTSA to investigate DPS6 transmissions found in Focus and Fiesta

https://www.freep.com/story/money/ca...al/1741390001/

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"This is a bombshell report on Fordís systematic efforts to hide transmission safety defects and mislead consumers to buy faulty cars. Ford knowingly put American families and children at risk ó this indifference to safety is inexcusable," said U.S. Sen. Ed Markey, a Massachusetts Democrat, and U.S. Sen. Richard Blumenthal, a Connecticut Democrat, in a joint statement to the Free Press.

"NHTSA must take the thousands of complaints it has received from scared consumers seriously and immediately open a defect investigation into the Ford Fiesta and Focus vehicles to identify how deep Fordís lies are buried," the lawmakers said. The Free Press investigation found at least 4,300 complaints to federal safety officials related to the transmission problems for the 2011-16 Fiesta and 2012-16 Focus.

Markey and Blumenthal oversee highway safety and transportation issues as members of the Senate Committee on Commerce, Science and Transportation.

Ford spokesman TR Reid responded to the congressional calls for review.

"Automobiles using the DPS6 transmission were and remain safe to drive," he told the Free Press. "Fordís work and comments on these vehicles have always been thorough and truthful."



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Old 07-17-2019, 07:13 AM   #2
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Originally Posted by rczrider View Post
And it looks like Ford is in scramble mode in response to this. See this for some possible relief to those who were denied warranty coverage due to the manufacture date of their vehicle or those like myself who are beyond the original extended warranty period/mileage. IMO, they need to do something more than just extend the warranty period again. My three clutch replacements were done at under 10K mile intervals so clearly they are still just throwing parts and labor at the problem without really solving anything.

Maybe we should all start brainstorming for possible ACCEPTABLE solutions. What do you all think they should do? Personally, I'd take an even trade for a comparably equipped MT Focus and if it just happened to be a turbo, I could live with that.

Last edited by IrishBrewer; 07-17-2019 at 07:55 AM.
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Old 07-17-2019, 08:26 AM   #3
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IMO, they need to do something more than just extend the warranty period again.
They will, this is just a stop-gap while they figure out how much it's going to cost them. Since the Detroit Free Press exposť, they realize that a lawsuit with actual teeth (ie. not that garbage class action that is/was Vargas) is inevitable.

That said, there's no way they'll get hit as badly as they should. Class action recipients don't really have a say in how their case is handled (Don't like it? Opt out and pursue a lawsuit on your own.), so it will come down to lawyers maximizing their fees and Ford getting away with as little as they can. You know, like Vargas: https://www.citizen.org/litigation/v...motor-company/

Anyway, this is what I posted on reddit:

Quote:
I would love to get my money back, but we absolutely will never see a wholesale buyback of cars with the DPS6.

I'll go on record and say that the best we can hope for are terms on a tiered basis:
  • A certain number of replacements within a certain amount of time and you're eligible for a buyback plus reimbursement for out-of-pocket expenses (eg. you paid to replace your transmission). A relatively small number of people will fall into this category.
  • The bulk of customers will fall into a category with terms similar to the Vargas class action: choose a one-time cash payment, or a higher-dollar amount voucher to purchase another Ford vehicle. Accepting this excludes you from any other litigation (outside of bodily harm or property damage that can be attributed to a failure of the DPS6).
  • Everyone gets an extension on the drivetrain warranty to at least 100k miles.
Part of me thinks they'd offer to replace the DPS6 with whatever slushbox it is that they use these days. Maybe even replace it with a manual (and added financial compensation to reflect the line-item cost of an "automatic" on the invoice). The idea that they'd replace the transmission altogether is probably just wishful thinking, though.
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Old 07-17-2019, 08:50 AM   #4
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I wonder if they will ever add the 17 and 18 year models.
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Old 07-17-2019, 08:55 AM   #5
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Originally Posted by JMFocusSEL View Post
I wonder if they will ever add the 17 and 18 year models.
Well, the Ford service tech who originally posted about the automatic warranty extension did mention it would cover up through the 2017 models: https://old.reddit.com/r/FordFocus/c...be_on_the_way/

Maybe he misspoke? Because unless I missed something, the 2018 is no different than any other MK3.5. Or maybe it's just because the 2018s are still pretty much under warranty (though certainly someone could have put more than 60k miles on one already).
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Old 07-17-2019, 09:06 AM   #6
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Originally Posted by rczrider View Post
They will, this is just a stop-gap while they figure out how much it's going to cost them. Since the Detroit Free Press exposť, they realize that a lawsuit with actual teeth (ie. not that garbage class action that is/was Vargas) is inevitable.

That said, there's no way they'll get hit as badly as they should. Class action recipients don't really have a say in how their case is handled (Don't like it? Opt out and pursue a lawsuit on your own.), so it will come down to lawyers maximizing their fees and Ford getting away with as little as they can. You know, like Vargas: https://www.citizen.org/litigation/v...motor-company/

Anyway, this is what I posted on reddit:
Personally I would be very happy if they had a way to make things right by swapping my DCT for a manual transmission or if that is not practical, trading me for a comparably equipped MT. I hate to add with similar mileage because although I am over 100K now, I know that since I've had the car, I have kept up with all the maintenance and doing this maintenance at mileage well under the recommended service intervals in almost all cases.

Unfortunately, my gut tells me that this type of remedy would not be pursued at least here in the US. The US does not have an appetite for MTs as only about 5% of the vehicles produced have them so that shows where mass public demand is. Both my daughter and I have the 2012 Focus but hers is a MT and I would trade her in a heartbeat if it didn't mean saddling her with a crappy DCT.
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Old 07-17-2019, 09:25 AM   #7
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Originally Posted by IrishBrewer View Post
Personally I would be very happy if they had a way to make things right by swapping my DCT for a manual transmission or if that is not practical, trading me for a comparably equipped MT. I hate to add with similar mileage because although I am over 100K now, I know that since I've had the car, I have kept up with all the maintenance and doing this maintenance at mileage well under the recommended service intervals in almost all cases.

Unfortunately, my gut tells me that this type of remedy would not be pursued at least here in the US. The US does not have an appetite for MTs as only about 5% of the vehicles produced have them so that shows where mass public demand is. Both my daughter and I have the 2012 Focus but hers is a MT and I would trade her in a heartbeat if it didn't mean saddling her with a crappy DCT.
A swap with the MTX75 is certainly feasible; Shade-010 has done several. I'm sure that Ford could do it, too, with a little effort (I mean, I know they can do it, but they'd have to write up a whole process, go through testing, new parts, etc).

I'm sure they could even put in a hydraulic auto, whatever it is they used before the DPS6 (or whatever they're using in cars that don't have the DPS6 now).
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Old 07-17-2019, 08:49 PM   #8
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Ford's problem is they don't care; there still has been zero explanation as to why some people get 100k+ out of their TCM and others' keep dying. There's no longer an input shaft seal leak so people can't be blaming that for shudder at this point.

I've said it before but it would be too complicated. Ford needs to completely change how the DCT operates. Change the software (which would be complicated for every DCT) and market the thing as a DCT and not a slush box. The problem is, you'd have to probably keep going back to the dealer to get it right. Imagine it was like Tom's tune where you had to datalog it a few times to get it right. The email from the software engineer at Ford made it clear they didn't have the clutch engagement down and they knew it.

I really think the DPS6 could be a fantastic transmission, but Ford probably isn't willing to do what it takes to make the necessary changes. I also feel a lot of people don't truly understand the problems with this trans. It's too easy to write if off as a design flaw. Go try driving a manual like an automatic. See how far you get. ERGO! Clutch damage!

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Old 07-24-2019, 10:12 AM   #9
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Bumping this since the NHTSA said yesterday (Tuesday) that they are investigating complaints: https://www.freep.com/story/money/ca...ng/1805008001/

That doesn't really mean much, of course, but it's worth a post even if it's not worth its own thread
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