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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 09-10-2015, 02:01 PM   #71
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Dealer highly recommended me to let him do the job. I must say, shudder is gone and car is shifting number 1 now. Original cluth on a car build September 19, 2012 (it's a 2013 Ti).

Last edited by Squad-G; 09-15-2015 at 08:52 AM.
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Old 09-10-2015, 02:36 PM   #72
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Quote:
Originally Posted by FordService View Post
Hi guys,

I'll be happy to look at some options from my end. Just PM me your VIN, mileage, best daytime phone number, full name, and dealer name/location.

Meagan
Did you ever look into options for me, or contact my dealer, as I had requested a while back?

If so, I have no follow up from anyone....
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Old 09-10-2015, 02:40 PM   #73
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Whoa, finally! Two positive reports!

I think I'm going to wait out a little bit (more reports back + more experience for my dealer doing the update and not be confused if/when I bring in my FF).
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Old 09-10-2015, 05:27 PM   #74
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Yeah i would wait it out. My 2014 has 11k miles on it and this "update" just made it worse. the dealer gave me the typical "wait 1k miles" nonsense. But it was a rough ride in rush hour traffic, that's for sure.
Welcome, joefromchicago.

Updates like this do have a relearn period, but if things don't improve I recommend reaching back out to your dealer, and letting me know as well so I can look into some assistance.

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Did you ever look into options for me, or contact my dealer, as I had requested a while back?

If so, I have no follow up from anyone....
Thanks for reaching out. I see the case I opened was closed at the end of July; your CSM had advised you to bring your vehicle back to your dealer to have it checked out.

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Old 09-10-2015, 06:21 PM   #75
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Follow-up from August 21- Back from dealer today

Quote:
Originally Posted by czmike View Post
I have a 2012 Focus SEL with 28K miles. Always had intermittent shuttering, hesitation and noise issues. Yesterday, suddenly lost power and as with Steve above, would move at low rpm with hesitation, but to try to get up to speed, it would rev high, briefly accelerate, then cut out again, couldn't really get over 30mph. I noted the 15B22 on my online Ford account. Tow truck just took it away to the dealer, waiting for the likely inevitable back and forth to try and get it sorted. Given all the problems with this transmission, I'm hoping they just fix it. Will post resolution when I know something.
Car was nearly 3 weeks in the shop due to backlog of repairs- I was warned in advance that it might take 2 weeks or more and accepted it that to get the proper fix. They ended up pulling the trans, and at the direction of higher-ups in Ford service, tore down to look for mechanical failure. No failures. Reassembled and replaced TCM. I just drove it home and all seems fine. Despite delays, my service rep kept me fully informed along the way. Seems with the number of such repairs, things get stacked up awaiting specialty tools to do the work. I didn't need a loaner so no heartache and as I said, the service advisor has always been top-notch. I think these guys get stuck in the middle sometimes between customers and corporate and do the best they can. If I have follow-on transmission performance issues I'll re-post again, but for now, fingers crossed that this is the fix.
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Old 09-10-2015, 10:11 PM   #76
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czmike - despite the wait that sounds like a very good check over/repair for your issues.

With that list of symptoms, taking the time to tear down & check for other problems/damage seems a LOT better than just replacing the TCM and hoping it would be OK.
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Old 09-11-2015, 12:46 AM   #77
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Quote:
Originally Posted by czmike View Post
Car was nearly 3 weeks in the shop due to backlog of repairs- I was warned in advance that it might take 2 weeks or more and accepted it that to get the proper fix. They ended up pulling the trans, and at the direction of higher-ups in Ford service, tore down to look for mechanical failure. No failures. Reassembled and replaced TCM. I just drove it home and all seems fine. Despite delays, my service rep kept me fully informed along the way. Seems with the number of such repairs, things get stacked up awaiting specialty tools to do the work. I didn't need a loaner so no heartache and as I said, the service advisor has always been top-notch. I think these guys get stuck in the middle sometimes between customers and corporate and do the best they can. If I have follow-on transmission performance issues I'll re-post again, but for now, fingers crossed that this is the fix.
I imagine it was more than just a teardown/reassemble - they probably cleaned the clutches, too. Hopefully, everything continues to operate well for you!
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Old 09-15-2015, 03:00 PM   #78
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After 200+ miles the car still runs like crap. Shudders worse than it did before.
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Old 09-15-2015, 03:04 PM   #79
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Quote:
Originally Posted by joefromchicago View Post
After 200+ miles the car still runs like crap. Shudders worse than it did before.
This doesn't make me feel better. The shuddering was worse than usual on my drive home from getting the update. I assumed it needed to learn again. I noticed that while shuddering (this only happens in 6th gear) the RPMs will flair about 250. I was barely going up a grade at 55 MPH. I normally drive on that road at that speed and don't have any issues.
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Old 09-15-2015, 03:08 PM   #80
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Like I said in a previous post - I was being pessimistic but was trying to turn that into some optimism - but sadly, the shuddering is worse. I gave one of my coworkers a ride this morning and he asked if my car was okay (in which I just laughed... because no, no it is not okay haha.) I think it really is a case by case fix - might work for some and might not for others...
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