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Old 02-27-2015, 11:54 AM   #1
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New Warranty Extension on TCM 14m02

TO: All U.S. Ford and Lincoln Dealers
SUBJECT: Customer Satisfaction Program 14M02

February 20, 2015
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2015 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission
Transmission Control Module Extended Warranty Coverage
REF: Technical Service Bulletin (TSB) 15-0017 – No Start And/Or Transmission Engagement Or Loss Of Power With DTCs U0100, U0101 And/Or U1013
PROGRAM TERMS
Ford is extending the warranty coverage on the DPS6 Automatic Transmission Control Module (TCM) to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. If a vehicle has already exceeded either the time or mileage limits, this coverage will last through September 30, 2015. Coverage is automatically transferred to subsequent owners.
NOTE: This program DOES NOT apply to vehicles that qualify for repairs under New Vehicle Limited Warranty Powertrain coverage or Emissions Warranty coverage. Repairs for vehicles covered by New Vehicle Limited Warranty or Emissions Warranty should be claimed following Warranty & Policy Manual guidelines. Refer to TSB 15-0017 for repairs covered by the New Vehicle Limited Warranty or Emissions Warranty.



Added - see thumbnail picture of the letters in this post:http://www.focusfanatics.com/forum/8209226-post1.html



Last edited by sailor; 04-02-2015 at 12:27 AM. Reason: Add link to letter pictures
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Old 02-27-2015, 03:17 PM   #2
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Tx for posting this up, it should make a LOT of people happy.

Made it a "Stickie" so it can be found easier as time passes.


Added - see this post for info. on salvaged vehicle coverage http://www.focusfanatics.com/forum/8775530-post82.html Notes coverage that doesn't typically apply.
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Old 02-27-2015, 05:17 PM   #3
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Awesome! glad to know i'm covered now!
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Old 02-27-2015, 05:42 PM   #4
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TCM coverage extension - NOT a change yet to the Clutch/seals/programming extension to cover more models.
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Old 02-27-2015, 06:51 PM   #5
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Quote:
Originally Posted by sailor View Post
TCM coverage extension - NOT a change yet to the Clutch/seals/programming extension to cover more models.
They cover the clutch stuff in the paperwork with this too but it is the same as before.

I got a spreadsheet with it too that had 49 repairs with mileage and the average failure was about 90000. The lowest having 60000. Highest 130000 miles. None except the one below 75000.
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Old 02-27-2015, 06:53 PM   #6
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Dude! Maybe they will be able to reimburse me!
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Old 02-27-2015, 07:04 PM   #7
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Quote:
Originally Posted by BeastMD View Post
They cover the clutch stuff in the paperwork with this too but it is the same as before.

I got a spreadsheet with it too that had 49 repairs with mileage and the average failure was about 90000. The lowest having 60000. Highest 130000 miles. None except the one below 75000.
That's not very reassuring haha, i was hoping to get a couple hundred thousand problem free miles out of this car. damn.
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Old 02-27-2015, 07:49 PM   #8
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Could you post the PDF version of TSB 15-0017 ? I will add it to the TSB list I host on this forum. Thanks.

http://www.focusfanatics.com/forum/s...&postcount=155
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Old 02-27-2015, 09:49 PM   #9
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Originally Posted by Jburks View Post
That's not very reassuring haha, i was hoping to get a couple hundred thousand problem free miles out of this car. damn.
Well my company has a lot more than 49 focus's, probably 8-10 times that number. Those were the ones that had this specific failure.
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Old 02-27-2015, 09:54 PM   #10
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Quote:
Originally Posted by Squad-G View Post
Could you post the PDF version of TSB 15-0017 ? I will add it to the TSB list I host on this forum. Thanks.

http://www.focusfanatics.com/forum/s...&postcount=155
Dont have the TSB, sorry.
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