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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 02-27-2015, 10:56 PM   #11
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Dude! Maybe they will be able to reimburse me!
They should.
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Old 02-28-2015, 10:58 AM   #12
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I feel as if my issues are caused by this, is there a way to tell if I have those parts installed before I go into service?
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Old 02-28-2015, 11:42 AM   #13
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It's not a recall for updated parts, just a warranty extension to cover those who have issues with that particular item.
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Old 03-10-2015, 07:21 PM   #14
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Thank god for this. Just requested reimbursement from the dealership. TCM replaced at 81,208 miles for roughly $1200
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Old 03-10-2015, 10:10 PM   #15
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Thank god for this. Just requested reimbursement from the dealership. TCM replaced at 81,208 miles for roughly $1200
Glad I could help even a tiny bit to get you some money back! I suspect ford is gonna be spending some serious cash on these claims....
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Old 03-12-2015, 07:12 AM   #16
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This was a big help, though I knew some action from Ford was coming for a while now. When my car was being repaired, I was able to pull a few strings and had the chief engineering officer for Ford Transmission review the case, in hopes that a warranty exception could be made for me. He advised at the time that Ford was actively looking into this and would 'probably' be doing something within a few months, but because of that, nothing could be done for me at the time. All's well that ends well, I suppose, though. The dealership is already processing my refund request and check should be ready within a few days.
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Old 03-21-2015, 04:14 PM   #17
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Refund? Is that possible? I had my TCM replaced around 82,000 miles for close to $1200.
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Old 03-21-2015, 04:24 PM   #18
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I was looking up this thread for your reference when I saw your story elsewhere.

Yes, take your ppwk. back to the Dealer to start the refund procedure.
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Old 03-21-2015, 05:50 PM   #19
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I was looking up this thread for your reference when I saw your story elsewhere.

Yes, take your ppwk. back to the Dealer to start the refund procedure.
Thank you. I'll take paperwork to the dealer this week.
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Old 03-21-2015, 09:50 PM   #20
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Quote:
Originally Posted by BeastMD View Post
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: Customer Satisfaction Program 14M02

February 20, 2015
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2015 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission
Transmission Control Module Extended Warranty Coverage
REF: Technical Service Bulletin (TSB) 15-0017 No Start And/Or Transmission Engagement Or Loss Of Power With DTCs U0100, U0101 And/Or U1013
PROGRAM TERMS
Ford is extending the warranty coverage on the DPS6 Automatic Transmission Control Module (TCM) to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. If a vehicle has already exceeded either the time or mileage limits, this coverage will last through September 30, 2015. Coverage is automatically transferred to subsequent owners.
NOTE: This program DOES NOT apply to vehicles that qualify for repairs under New Vehicle Limited Warranty Powertrain coverage or Emissions Warranty coverage. Repairs for vehicles covered by New Vehicle Limited Warranty or Emissions Warranty should be claimed following Warranty & Policy Manual guidelines. Refer to TSB 15-0017 for repairs covered by the New Vehicle Limited Warranty or Emissions Warranty.
Thank goodness. This totally lays waste to the everything is normal memo and you must be driving it wrong kool aid that has been passed around so much about the DCT transmission.
Three+ years later Ford is finally beginning to do whats right for all these people experiencing problems that are NOT normal.
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