14M01 Ford Dual Clutch Warranty Extension Details and New TSB Clutch Parts! - Page 221 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 07-25-2019, 01:26 PM   #2201
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Itís not driveable unfortunately, it will go into reverse but not supply any powers to the wheels. It just revs. The dealership is having to put it in neutral and push it around the dealership to work on it.
Honestly, I would say that your situation isn't really related to the usual DPS6 mess and as such, you likely won't get much help from Ford.

I'd say fix it (and try to lump it in with usual DPS6 shenanigans for reimbursement one day down the road in the nebulous future) or trade it in.
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Old 07-30-2019, 07:38 PM   #2202
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2012 Focus SEL: 115k miles.



That's good to hear about the actuators. The dealership though said the actuators went out and caused damage to something else in the transmission. So I'd have to get more details from them about what else is wrong before I attempt the repairs myself. Any idea how much it would cost to fix the actuators?
Go figure. Something goes wrong and damages something else. I've heard of TCMs damaging the clutches. I'd fight tooth and nail to get them to replace the clutches in that case. Their faulty part costing me money on something that wasn't damaged? Asinine.

The actuators aren't cheap but I believe there's worse. Think they go for about $150-$200 each. Much better than shelling almost 2k to greedy ole Ford.

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Old 10-03-2019, 05:57 PM   #2203
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Took my son's 2014 Ford Focus SE (50,320) to dealer fro recall and they said it needs the dual clutch replaced, but they also said it needs coolant reservoir and clutch fork because its rusty.
Has anyone had the dealer recommend parts that are not covered? Seems to me that they are just trying to pad the bill?

Last edited by RLW001; 10-03-2019 at 06:01 PM.
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Old 10-04-2019, 11:55 AM   #2204
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Quote:
Originally Posted by RLW001 View Post
Took my son's 2014 Ford Focus SE (50,320) to dealer fro recall and they said it needs the dual clutch replaced, but they also said it needs coolant reservoir and clutch fork because its rusty.
Has anyone had the dealer recommend parts that are not covered? Seems to me that they are just trying to pad the bill?
As a cynical person, my first thought would be bill-padding, too. And if they're willing to lie to get some extra money, they're also willing to do a sh!t job or make sure your coolant reservoir is broken when you leave, even if it wasn't when you dropped it off.

I'd go to another dealership, personally.
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Old 10-04-2019, 12:12 PM   #2205
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Quote:
Originally Posted by RLW001 View Post
Took my son's 2014 Ford Focus SE (50,320) to dealer fro recall and they said it needs the dual clutch replaced, but they also said it needs coolant reservoir and clutch fork because its rusty.
Has anyone had the dealer recommend parts that are not covered? Seems to me that they are just trying to pad the bill?
My dealer told me I needed a new passenger motor mount (I had just replaced it a year earlier) because it was leaking fluid. Turns out it was fine and coolant was just seeping onto it. Not sure how/why it cracked where it did but maybe it's common with aging?

I also paid to have my forks changed with my clutch because I wasn't going to risk having to pay for that to be opened up again.

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Old 10-04-2019, 12:30 PM   #2206
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Originally Posted by RLW001 View Post
Took my son's 2014 Ford Focus SE (50,320) to dealer fro recall and they said it needs the dual clutch replaced, but they also said it needs coolant reservoir and clutch fork because its rusty.
Has anyone had the dealer recommend parts that are not covered? Seems to me that they are just trying to pad the bill?
How do they know the clutch fork is rusty? The 14M01 DCT assessment procedure does not involve taking the transmission apart. So, this seems odd. See what they say when you ask. If ultimately, you have the fork replaced, have them take a picture prior to removal to show you what they're looking at and also have them save the part for you.

On one of my in-warranty clutch replacements, they said my rear main seal was leaking and needed to be replaced. I had to just take their word for it and opted to have it done as it would be much more as a standalone job. Still, $200 seemed like a lot for a part that is right there staring you in the face when you already have the transmission removed.
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Old 10-04-2019, 01:12 PM   #2207
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Check out
. It starts with the tranny fully removed so already well into the job. Then at about the 6:35 mark, you can finally see the clutch fork. If they are going to this extent to assess your transmission for possible warranty work, lets be kind and say they are going above and beyond.
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Old 10-04-2019, 01:22 PM   #2208
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In addition, all the oil that is in there due to the leaky seals will do a good job of warding off rust on the other parts.
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Old 10-04-2019, 02:12 PM   #2209
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I've got a 2012 Focus w/ 52k miles.. spent the first two years of ownership complaining to Ford mechanics about the clutch shudder. They kept telling me it was normal, sometimes would do a re-flash and re-learn. I got sick of complaining and just decided to live with it. Last Friday, the check engine light came on and the tranny would engage and disengage over and over again, the car rolled to a stop with the tach bouncing around. Had it towed to the dealer... they said they *could've* fixed it (leaky seal, oil leak to the clutch)... 60 days ago when my 14M01 window EXPIRED. I called Ford cust service, they said there was nothing they could do. I asked for a supervisor to call me back... nothing yet. Anyone have experience with pushing this through???

After the last 7 years I've spent with this car, I'd rather drive it off a cliff at this point than pay $3k to fix the transmission that both I *and* they knew was defective. This might be the last Ford I ever buy...

Last edited by kgun12; 10-04-2019 at 02:20 PM.
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Old 10-04-2019, 02:20 PM   #2210
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I've got a 2012 Focus.. spent the first two years of ownership complaining to Ford mechanics about the clutch shudder. They kept telling me it was normal, sometimes would do a re-flash and re-learn. I got sick of complaining and just decided to live with it. Last Friday, the check engine light came on and the tranny would engage and disengage over and over again, the car rolled to a stop with the tach bouncing around. Had it towed to the dealer... they said they *could've* fixed it (leaky seal, oil leak to the clutch)... 60 days ago when my 14M01 window EXPIRED. I called Ford cust service, they said there was nothing they could do. I asked for a supervisor to call me back... nothing yet. Anyone have experience with pushing this through???

After the last 7 years I've spent with this car, I'd rather drive it off a cliff at this point than pay $3k to fix the transmission that both I *and* they knew was defective. This might be the last Ford I ever buy...


Good luck, in my experience they werenít willing to budge once you were out of warranty and they didnít care at all about my experience as a customer. This is my last Ford and Iím selling it this month to get away from this headache.
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