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Old 08-23-2016, 10:53 PM   #1551
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I was at my dealership today and they confirmed the shudder issue.

Late last year, I had my clutches replaced with the F revision version.

Today, after about 8-9 months, and about 16k miles, we confirmed that the issues returned and with a vengeance.

Apparently, they run a test to determine whether clutches need replacing. If the number shows greater than 250, then Ford will replace the clutches. I had about 260 last time. THIS time, in today's testing, I was around 1100. My service adviser was a bit perplexed, especially because shifting this time around is not as bad (yet) as the first time.

Of note, he said there's yet another revision (I guess G?) that's more heavy duty and unlike the prior versions.

He said it's about a month old, so I suppose fortuitous timing on my part.

Appointment is in the next couple weeks as they're squeezing me in early. I have to get my own rental for two days, though.

I'm looking forward to the G revision. Service adviser said that it looks significantly better.

But then again, we also said that the F revision fixed all the problems, so who knows how G will do.

I will report back in a couple weeks once I have the G revision installed.
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Old 08-24-2016, 04:32 AM   #1552
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Quote:
Originally Posted by saireah View Post
Almost 3 years to the day that I purchased my Focus, tonight is my last night with it. The next step was for Ford to replace my entire transmission, since the third clutch replacement in June didn't fix my problems. Just rolled over to 24,000 miles.

Hopping into a 2016 2.0L AWD Escape SE, certified pre-owned with a warranty on it for 3 more years. A huge thank you to my dealer for stepping up to the plate and offering me an above-and-beyond, non-profitable deal for my Focus to keep me as as their customer. A gigantic angry/sad face to Ford for refusing to help me at all -- even after my dealer spoke on my behalf at their Dealer Council meeting. They clearly do not care about the transmission issues and just want to fix it forever until it's out of warranty, when they can't be responsible for their abomination any longer. Looking forward to their caring when they have to write me a check when a class-action lawsuit passes in a few years. :) :) :)

Thanks to everyone's support who recognizes my name over the past three years. I appreciate it so much.
I remember your entire journey here Saireah...from initially thinking the problems were being exaggerated.... to todays result, after the problems came to you as well.

I am glad the dealer did what is right (and what used to be normal), to help you out. Your level of anger at Ford is entirely appropriate after how you (and hundreds of other owners) have been treated. You work hard for your money and when you pay 15-20,000 for a product, it should be totally backed up by the manufacturer. Any one of us would take a smaller product that was this defective... and just bring it back for a refund.

I only hope other dealers will do so because over the last 3-4 years I have seen more people than one could count here and at Facebook with those same problems.

Best of luck with your new ride, and may you never have such a problem again.
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Old 09-14-2016, 08:04 AM   #1553
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If I also have the shudder issue and my dealer has reprogrammed my vehicle countless times to no avail.. and I have even bought Tom's DCT program here on Ford Fanatics and still have the shudder..... would replacing the transmission with a used one fix my issue? How would I go about finding a transmission that was not made to shudder like this one I have? Are there certain Serial Numbers I can cross check while looking for a used tranny? Thanks fellas... running out of options :(
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Old 09-14-2016, 09:21 AM   #1554
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Exclamation New Clutch on Monday!

Quote:
Originally Posted by preluder5 View Post
If I also have the shudder issue and my dealer has reprogrammed my vehicle countless times to no avail.. and I have even bought Tom's DCT program here on Ford Fanatics and still have the shudder..... would replacing the transmission with a used one fix my issue? How would I go about finding a transmission that was not made to shudder like this one I have? Are there certain Serial Numbers I can cross check while looking for a used tranny? Thanks fellas... running out of options :(
Quote:
Originally Posted by rebelx View Post
I was at my dealership today and they confirmed the shudder issue.

Late last year, I had my clutches replaced with the F revision version.

Today, after about 8-9 months, and about 16k miles, we confirmed that the issues returned and with a vengeance.

Apparently, they run a test to determine whether clutches need replacing. If the number shows greater than 250, then Ford will replace the clutches. I had about 260 last time. THIS time, in today's testing, I was around 1100. My service adviser was a bit perplexed, especially because shifting this time around is not as bad (yet) as the first time.

Of note, he said there's yet another revision (I guess G?) that's more heavy duty and unlike the prior versions.

He said it's about a month old, so I suppose fortuitous timing on my part.

Appointment is in the next couple weeks as they're squeezing me in early. I have to get my own rental for two days, though.

I'm looking forward to the G revision. Service adviser said that it looks significantly better.

But then again, we also said that the F revision fixed all the problems, so who knows how G will do.

I will report back in a couple weeks once I have the G revision installed.
Our early build 2014 Focus that had the original clutch replaced at 7K miles with an early "F" version just failed the test again at 24K miles.

It gets a new clutch on Monday and it will be the new version implemented for the 2016MY production vehicles. I have also asked them to replace the clutch actuators on my dime as that is an area of potential variability. I was going to have them replace the TCM as well, but they are on national backorder at the moment.

We'll see how this clutch does....
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Old 09-14-2016, 10:54 AM   #1555
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Quote:
Originally Posted by besfocusowner View Post
Our early build 2014 Focus that had the original clutch replaced at 7K miles with an early "F" version just failed the test again at 24K miles.

It gets a new clutch on Monday and it will be the new version implemented for the 2016MY production vehicles. I have also asked them to replace the clutch actuators on my dime as that is an area of potential variability. I was going to have them replace the TCM as well, but they are on national backorder at the moment.

We'll see how this clutch does....
Just curious...what does the clutch test entail? (Number greater than 250 etc)
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Old 09-14-2016, 11:43 AM   #1556
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Exclamation Clutch Test

Quote:
Originally Posted by iceflow View Post
Just curious...what does the clutch test entail? (Number greater than 250 etc)
The test is what we have seen described in the forums before where the software is updated and data is taken on a drive cycle to measure clutch slippage. My reading this time was 630 against a spec of <250. It was tested in March that resulted in a reading of 185. Original clutch was replaced in Dec. 2014 when the car was 14 months old at a reading of 441.
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Old 09-14-2016, 01:37 PM   #1557
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How many miles on your Focus? Why doesn't Ford do the right thing & warrant everything & anything to do with this trans 10 years -150k miles. Gong back & forth with F-G ...H next.... & who knows.... I am at two clutches--F ( new TCM) last time was 58k---now at 68k...I guess more issues coming....? Somebody on here even got Tom's Tune & still not perfect. FORD REPS WHAT GIVES?
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Old 09-14-2016, 01:45 PM   #1558
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53k miles on it, 2014 SE, and the dealer won't do more because mine is a salvaged title vehicle. Everything is great about this car except the shuddering issue on 1st and 2nd gear.

Quote:
Originally Posted by mjb457 View Post
How many miles on your Focus? Why doesn't Ford do the right thing & warrant everything & anything to do with this trans 10 years -150k miles. Gong back & forth with F-G ...H next.... & who knows.... I am at two clutches--F ( new TCM) last time was 58k---now at 68k...I guess more issues coming....? Somebody on here even got Tom's Tune & still not perfect. FORD REPS WHAT GIVES?
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Old 09-14-2016, 04:07 PM   #1559
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Quote:
Originally Posted by iceflow View Post
Just curious...what does the clutch test entail? (Number greater than 250 etc)
Besfocusowner gave a great reply, one added detail is that the RPM variation specified is an almost instantaneous one.

Cam & crank sensors can determine a misfire by individual cylinder from the RPM variation, crank sensor alone is enough to see the RPM variation from shudder.

It's constantly looking at rotation speed of the crank, not just counting each revolution.
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Old 09-14-2016, 08:45 PM   #1560
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Quote:
Originally Posted by preluder5 View Post
If I also have the shudder issue and my dealer has reprogrammed my vehicle countless times to no avail.. and I have even bought Tom's DCT program here on Ford Fanatics and still have the shudder..... would replacing the transmission with a used one fix my issue? How would I go about finding a transmission that was not made to shudder like this one I have? Are there certain Serial Numbers I can cross check while looking for a used tranny? Thanks fellas... running out of options :(
None were made to shudder. It just starts happening and its a huge flaw to this transmission. Hardware issues and software issues causes the crappy shuddering and jerking.

You might have a hardware issue like leaking seals and Toms tune will not be able to fix that at all. Normal transmission shops will not fix it either. Your at the mercy of ford and your pocket book with a salvage title. Sorry.
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