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MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

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Old 12-03-2014, 11:35 AM   #11
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THIS EXACT THING IS HAPPENING TO ME WITH MY 2013 FORD FOCUS!!! They can't reproduce this issue for me either. PLEASE TELL ME THEY HAVE SINCE FIGURED THIS OUT FOR YOU. No one is helping. I am having such a terrible experience with Ford. Even their "customer service manager" from head office is rude and useless. Please help!
Hi KatieP,

Welcome to the forum!

I see you mentioned having been in contact with your CSM. I can look into your case, if you send me the case number in a private message. If you don't have it handy, your VIN will work, too.

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Old 01-04-2015, 07:24 PM   #12
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I am having same issues with my 2013 ford focus
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Old 01-04-2015, 09:26 PM   #13
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Moved to the MkIII problems section.
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Old 01-05-2015, 12:42 PM   #14
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I am having same issues with my 2013 ford focus
Welcome to the forum, Kim123!

Have you been to the dealer to have this looked into? Please let me know, along with your mileage.

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Old 01-05-2015, 02:40 PM   #15
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Hi Meagan. Yes broke down again 35086
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Old 01-06-2015, 12:53 PM   #16
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Hi Meagan. Yes broke down again 35086
Thank you for following-up. I want to look into some options on this, please send me a private message with your VIN, best daytime phone number, full name, and dealer name/location, along with some more details about your concern.

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Old 01-06-2015, 03:11 PM   #17
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UPDATE:

Unbelievably, after multiple visits to the dealership they were able to fix this issue. They took it on an extended 60+KM drive. It was snowing when the test took place and lo and behold, it lost power while the mechanic was driving it. They figured that this was A WIRING ISSUE. It often happened during damp weather conditions. I think they must have attempted to fix everything before determining that this was the issue lol. Tell your service adviser to have the mechanics look at the wiring and hopefully this saves you many visits to the dealership. Good luck!
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Old 01-06-2015, 03:12 PM   #18
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Sent you a private message Kim. Check your inbox :)
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Old 01-08-2015, 12:52 PM   #19
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Which dealer are you going to in Markham?? Maybe check and bring it in to Markville Ford, they've been really great to deal with so far.
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Old 02-09-2015, 10:24 AM   #20
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I know this thread might be a little old, but my 2014 Sport just did this Saturday. It started up just fine but my LCD screen was a solid blue so I turned it off and back on. That's when I got the error message and it wouldn't start. I disconnected the battery and it started up but now I have the check engine light on. I'm taking it to my dealer after work today and we'll see what happens. I'm extremely that my 1yr old car is doing something like this.
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