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Mistofoleez 09-04-2011 04:54 PM

2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
My 2012 Titanium has an annoying low speed strut rattle. When it was new it wasn't there. It took a few weeks to materialize. It's only heard at low speeds. While turning or braking it is super noticeable. The service department freely acknowledged the sound was there. I must give them credit for not denying it.
We took the car to the dealer ship, and found nothing "technically" wrong. They greased the front strut bushings and the sounds went away for about two weeks. Yes. It really wasn't there anymore. I was thrilled.
However, it returned at the same exact rate and loudness as when I first bought it.
Now that it's been a couple months the sound is back full and loud.
The sound IS strut related. I know enough about automotive mechanics not to to be fooled by other sounds and noises. Since the grease made the sound go away for a short time the issue is clearly a strut issue.

Does anyone else have this problem?
The solution so far is only very temporary. I'd like to know if others are getting this noise.
Will Ford or the strut manufacturer make right on this? That remains to be seen.

Faygo Focus 09-04-2011 06:30 PM

No such sound on mine at 7500 miles.

Did you take it back to the dealer when the sound returned?

G. Jay 09-04-2011 07:18 PM

This is very interesting. I searched the net and found this forum because my car clunks or rattles a bit over bumps and it is driving me crazy but I haven't been able to find the cause. A strut or sway bar link would be vaguely consistent with the sound I'm hearing. I now also notice it sometimes when I start the engine. Like you mention it wasn't there new but has been getting steadily worse. It is bad enough now that I think a service technician would likely acknowledge it.

If the best they could do was grease, well that's just not good enough. The car is great in many ways but I can think of at least a dozen details that are sort of half-baked and maybe this is one of them.

I've got the car up on ramps now because I was going to go look again for something loose. Do you know which bushing they greased? I can't imagine anyone actually thinking that could be a permanent correction to this problem but it is an important data point.

ssn666hawkbill 09-04-2011 09:20 PM

only issues I have had so far is jerkiness of the suspension, but i only got 600 miles on mine, guess i will keep an ear out for mine.... is it a rattle or like a metal on metal clunking sound....

Tony407 09-04-2011 11:25 PM

Ask for a new strut.


jenetherton 09-05-2011 10:12 AM

I have noticed a noise in the front recently as well. Guess I'll have to keep an eye on it. Thought it was just me but now that I see others are having an issue, I'll have to go to the dealer soon.

Mistofoleez 09-05-2011 07:23 PM

I am going to take it back for the next oil change soon and schedule the time to get that readdressed. I can't go for very long without my car.

It's like a .. knock.. knock .. knock.. when the suspension moves. .. after say 15 mph the road noise drowns out the sound.

Jdog913 09-06-2011 04:08 PM

I have heard the noise in my focus as well but mine is an SE with the sport package. Also heard the same story as yours awhile back; Took it in they acknowledge the problem but determined everything was as it was suppose to be. I was thinking it might have to do with the firmer suspension components giving some unwanted vibration. Something the engineers may have overlooked.

flygry1 09-06-2011 04:37 PM

Have them check the motor mount. Mine was doing the same exact thing. It had everybody fooled until a rep from Detroit found a bad right front motor mount which solved the problem. The rattle on startup was a clue that it wasn't strut related

hotleadsingerguy 09-06-2011 05:13 PM


Originally Posted by Faygo Focus (Post 3809284)
No such sound on mine at 7500 miles.

Did you take it back to the dealer when the sound returned?

Same here. Just broke 7500 today and don't have anything like that.

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