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Old 07-17-2019, 07:12 PM   #31
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Originally Posted by Pokerrun388 View Post
Hypothetically, what if Ford was forced to offer buybacks. How soon would that happen? Just curious, because an ST had been on my mind, but maybe I should keep this DCT until this runs its course.
Whether it's the result of a class action or NHTSA investigation, don't expect to see anything for years. While I feel more confident that we'll receive some sort of compensation for this, it's not going to happen for a while.

I don't know how this would work if you sold the car before a settlement or NHTSA ruling goes into effect.

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Would this exclude those who tried aftermarket fixes to the DCT like a Tom's Tune or would this buyback be available to all original buyers or even ones that bought the car used?
It just depends. Whether Tom's tune works or not - whether you think your car shouldn't require a tune to work correctly, or not - changing the computer strategy absolutely voids the warranty, since you're choosing to have the car operate differently than it did when you bought it.

Now, how will they know? From what I've gathered, if you return to stock before a Ford tech looks at it, they won't know...but there is, apparently, a way they can pull the log and it will show a change to the strategy. If that were compared to your recorded dealership visits and they see a change that doesn't correspond to a visit, it will be pretty obvious that you tuned it.

Will they check and if they notice, will they care? I don't know. If there was a massive buyback, I doubt they'd even bother to look.
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Old 07-18-2019, 07:59 AM   #32
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Whether it's the result of a class action or NHTSA investigation, don't expect to see anything for years. While I feel more confident that we'll receive some sort of compensation for this, it's not going to happen for a while.

I don't know how this would work if you sold the car before a settlement or NHTSA ruling goes into effect.


It just depends. Whether Tom's tune works or not - whether you think your car shouldn't require a tune to work correctly, or not - changing the computer strategy absolutely voids the warranty, since you're choosing to have the car operate differently than it did when you bought it.

Now, how will they know? From what I've gathered, if you return to stock before a Ford tech looks at it, they won't know...but there is, apparently, a way they can pull the log and it will show a change to the strategy. If that were compared to your recorded dealership visits and they see a change that doesn't correspond to a visit, it will be pretty obvious that you tuned it.

Will they check and if they notice, will they care? I don't know. If there was a massive buyback, I doubt they'd even bother to look.
Ford already looks really bad with all that has transpired so I highly doubt that they would want to be seen faulting a customer who has likely already tried the normal course of DCT repairs to get things working properly and failed. No one wants to shell out another $450 for a tune just to get a car working the way it should have in the first place. Most who are doing this are out of any other good options. Would Ford really want you to keep your car stock so it can continue to run like crap in a potentially dangerous fashion? Is a new clutch every year or so really an option? I'd like to see them defend that in court.

So, even if there is a means for them to find that you have been using Tom's tune to address the problem, I don't think they will deny you any remedies that they come up with. That's just my opinion.
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Old 07-18-2019, 09:04 AM   #33
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Ford already looks really bad with all that has transpired so I highly doubt that they would want to be seen faulting a customer who has likely already tried the normal course of DCT repairs to get things working properly and failed. No one wants to shell out another $450 for a tune just to get a car working the way it should have in the first place. Most who are doing this are out of any other good options. Would Ford really want you to keep your car stock so it can continue to run like crap in a potentially dangerous fashion? Is a new clutch every year or so really an option? I'd like to see them defend that in court.

So, even if there is a means for them to find that you have been using Tom's tune to address the problem, I don't think they will deny you any remedies that they come up with. That's just my opinion.
I agree with you on a personal level, but I think that from a legal perspective, Magnuson-Moss and whatever novella of paperwork the dealership made us sign makes it clear that a tune would void the warranty. A judge would be wholly within the law to allow those who tuned their cars to be excluded from any class action.

Now, to your point...would a judge actually do that? I would err on the side of "no". I suspect you're right, that if this becomes a lawsuit (which it almost certainly will), no judge would exclude customers for the very reason you pointed out. I just think it's important to understand that from a legal perspective, tuning your car within the warranty period voids your warranty.

I guess what I'm saying is that anyone who is reading this who tuned their car: you're fine. Don't ever volunteer that information to your dealership and make sure you restore to stock before taking it in (disconnecting the battery and discharging by laying on the horn is a good idea, too).
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Old 07-18-2019, 04:12 PM   #34
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The transmisson on my 2012 just went south. Car doesnt really drive anymore. Takes super long for the car to shift from one gear to the other and now I'm getting the hot transmission warning now. I'm assuming the clutch packs are slipping now. This is bullpoop. Is ford going to be buying these cars back? Should I hold onto it or just sell it dirtcheap? Will never buy ford EVER again.
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Old 07-19-2019, 07:56 AM   #35
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The transmisson on my 2012 just went south. Car doesnt really drive anymore. Takes super long for the car to shift from one gear to the other and now I'm getting the hot transmission warning now. I'm assuming the clutch packs are slipping now. This is bullpoop. Is ford going to be buying these cars back? Should I hold onto it or just sell it dirtcheap? Will never buy ford EVER again.



We could sell them or trade them in & get nothing for them, or continue to drive them & see how the legal process unfolds over time. I find it hard to believe that Ford would have to end up buying back 7-8yo cars with xxxxxxx miles on them, however who knows what will happen long term. It’s good to read those articles though because for the longest time it was ‘me’ because I wasn’t ‘driving the car correctly’, blah blah. All the ridiculous excuses their service techs were coached to tell their customers.



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Old 07-19-2019, 12:57 PM   #36
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Originally Posted by Pokerrun388 View Post
Quote:
Originally Posted by civedm View Post
The transmisson on my 2012 just went south. Car doesnt really drive anymore. Takes super long for the car to shift from one gear to the other and now I'm getting the hot transmission warning now. I'm assuming the clutch packs are slipping now. This is bullpoop. Is ford going to be buying these cars back? Should I hold onto it or just sell it dirtcheap? Will never buy ford EVER again.



We could sell them or trade them in & get nothing for them, or continue to drive them & see how the legal process unfolds over time. I find it hard to believe that Ford would have to end up buying back 7-8yo cars with xxxxxxx miles on them, however who knows what will happen long term. It’s good to read those articles though because for the longest time it was ‘me’ because I wasn’t ‘driving the car correctly’, blah blah. All the ridiculous excuses their service techs were coached to tell their customers.



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They need to do something, because I paid almost 27,000 for a car and only got 120,000 miles out of it. All of thise miles were highway miles to so they can't tell me anything about not driving the car correctly. As I said numerous times already, I'll never buy a Ford again. This was the only Ford I have ever owned, and looked what happened. My old Toyota Tacoma had 280,000 miles on it before Toyota bought it back from me because of the rust issues those trucks had. Toyota bought back those trucks because of rust, Ford needs to do it's customers right by purchasing back the cars they sold us with crap transmissions.

You know what's funny....... The salesman that sold me the car said pay it off and get another car. I told him that I drive my cars into the ground. I should have listened to him...... I should of bought a Toyota actually.
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Old 07-20-2019, 02:32 PM   #37
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Separately, the Free Press article said, “Six months before the 2012 Focus hit the market, product development engineer Tom Langeland emailed colleagues and supervisors describing ‘nasty launch judder’ — intense vibration from a stop — that ‘did not clear up after many miles of driving.’"

He wrote, “We also cannot achieve a driveable calibration that will get us to production.The clutch torque delivery MUST BE IMPROVED.”

A month before the Focus went to dealers, the Free Press story said, “The 2012 Focus vehicles equipped with the DPS6 transmission may experience a shudder/shake on start up or when slowing to a stop … ship the vehicles to the dealers with the level of shudder we currently have and continue our efforts towards a permanent resolution ASAP,” wrote Craig Renneker, then-acting director of transmission and driveline engineering.

So by this point Ford are likely committed to Getrag to contractually take thousands of units? No easy way out of that corner. Then if they could back out from Getrag, they'd have to drop a standard auto into the car and that would screw the mpg and affect the overall Ford fleet average mpg. So now I'm in two corners.......so let's release it and hope we can come up with a rev2 version that doesn't shudder. That hasn't worked. The least these toe rags can do is to extend the warranty to 10yrs / 150K on the complete drivetrain to show some sort of remorse. With that said I don't think most folks at the very top of the big corporate food chain have much in the way of remorse. The only way of making them toe the line is through very strict corporate legislation......which in itself is a balancing act set against progress and development.
Anyway.......they suck, but I doubt they care.
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Old 07-20-2019, 03:42 PM   #38
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So why is all of this information finally being released in 2019? If they were aware of the issue in the early 2012s, why the hell would they continue to produce the same transmission & not correct the shudder? Who the heck was in charge of this? It just doesn’t make any sense. I mean, I realize it’s done now & RIP to the Focus & Fiesta, such a shame for good looking compact cars.




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Old 07-20-2019, 03:54 PM   #39
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They didn't correct it because they COULDN'T correct it.

The absolutely dry clutch is much of the issue; you cannot get a dry clutch to release the same way twice. At least not on the microscopic level Ford was trying to do there. Now double the number of discs and tell us how it gets better. Read what the engineer says about the coefficient of friction changing to where it wouldn't stay still.........the problem.

The clutch assembly needed to be wet.
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Old 07-20-2019, 04:14 PM   #40
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Absolutely agree that transmission is not fixable the design is defective. The transmission is flawed no fix. Why did they continue simple money.

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