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Old 05-28-2019, 02:42 PM   #11
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Originally Posted by civedm View Post
They wanted 300 just to look at it.
$300 just to run the codes and give it a visual inspection? WTF?
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Old 05-28-2019, 03:05 PM   #12
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Ok. I will do that. Yea this place looked like a S$#%hole. Smelled like cigarette smoke inside and they managers were arguing with the receptionist about talking to me about the car. I overheard her talking ti them. I immediately knew it wasn't going to happen in this place. Trying to tell me that it could be the transmisson, we dont know. Its 300 to look at the car.... It could be simple it could be expensive... If you decide to take the car your still responsible to pay the 300.... Your best luck is to bring it in next week, we're real busy at the moment. I'm like yea..... I'm a think about this one real hard and then decide what to do. Real grimy place.
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Old 05-28-2019, 07:29 PM   #13
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I have a 2014 Focus se with the automatic transmission, I haven’t had any major issues with the transmission other than the usually suspects that we all know about (it’s a poor transmission to begin with). Do you think it would be a good idea to go to the dealer and ask for the 14MO2 Warranty Work just to diagnose, check, update or even replace the TCM??
Thanks!

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Old 05-29-2019, 08:00 AM   #14
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Originally Posted by Gorillaphant1997 View Post
I have a 2014 Focus se with the automatic transmission, I havenít had any major issues with the transmission other than the usually suspects that we all know about (itís a poor transmission to begin with). Do you think it would be a good idea to go to the dealer and ask for the 14MO2 Warranty Work just to diagnose, check, update or even replace the TCM??
Thanks!
If it is still under warranty for 14M01 and 14M02 and you have any shifting issues whatsoever, then yes, definitely take it in to be diagnosed. Check before you make an appointment for any work to be sure that you qualify for the extended warranties for each of these (they are different in terms of mileage, years and model years covered). This work and required parts are very expensive to do on your own dime.
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Old 05-30-2019, 12:59 PM   #15
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14M01 - covers clutchpack, seals, and tcm cailbration - 100k miles or 7 years - NHTSA 14M01

14M02 - covers tcm to address loss of transmission engagement while driving, no start, or lack of power - 150k miles or 10 yrs - NHTSA 14M02

P0850 Ė Park/neutral position (PNP) switch -input circuit malfunction

got a feeling to diagnose and fix this code, will not be covered under any warranty.....
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Old 05-30-2019, 01:28 PM   #16
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Originally Posted by Smalls89 View Post
14M01 - covers clutchpack, seals, and tcm cailbration - 100k miles or 7 years - NHTSA 14M01

14M02 - covers tcm to address loss of transmission engagement while driving, no start, or lack of power - 150k miles or 10 yrs - NHTSA 14M02

P0850 – Park/neutral position (PNP) switch -input circuit malfunction

got a feeling to diagnose and fix this code, will not be covered under any warranty.....
Here's a guy who had the P0850 DTC with similar symptoms and the fix was to replace the TCM so 14M02 is a good possibility.
Sometimes you have to take the DTC descriptions with a grain of salt as the fault mentioned may not be indicative of the underlying cause.
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Old 05-30-2019, 01:48 PM   #17
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agreed, but then again im behind a screen not the wheel lol, i was taking it at face value with the info provided

lack of power and loss of engagement would be covered under 14M02

from what i could gather the P0850 could be an intermittent issue (since the CEL was stated to show once he got home) with the switch itself which should disable cruise and not allow the car to start if shut off, but also not allow the car into sport but that could be tcm related
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Old 05-30-2019, 02:00 PM   #18
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My TCM was replaced under 14M02. What I experienced was immediate total loss of power then the engine shut down (no warning whatsoever) and would not restart. I had to have it towed to the dealer. The only possible telltale sign was that I was experiencing a slight delay between turning the key and the car starting. This went on for months but it would always start and run normally. After the TCM was replaced (and no other parts were replaced), that behavior went away so I'm assuming it was related.
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Old 06-04-2019, 12:59 PM   #19
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I called another Ford dealer and spoke to woman about this issue.... Holy he'll she was so condescending!!! She was talking to me like I was child! Halfway through reading her the VIN number I just friggin hung the phone up on her!!! What the he'll is up with these ford dealers!!!! I'm so pissed! I'm probably going to wait till I calm down and just drive down there to see this woman face to face. Or maybe I'll try and find another dealer.... I dont feel like dealing with this shit.
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Old 06-04-2019, 02:13 PM   #20
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Quote:
Originally Posted by civedm View Post
I called another Ford dealer and spoke to woman about this issue.... Holy he'll she was so condescending!!! She was talking to me like I was child! Halfway through reading her the VIN number I just friggin hung the phone up on her!!! What the he'll is up with these ford dealers!!!! I'm so pissed! I'm probably going to wait till I calm down and just drive down there to see this woman face to face. Or maybe I'll try and find another dealer.... I dont feel like dealing with this shit.
I understand your frustration but it will be better if you calm down a bit, regroup and then go talk to them face to face. Some amount of emotion is good but it is best to be firm while remaining calm. Before you go, print the 14M02 document, read it so you know what is in it and why you qualify for the service. Explain that the behavior you are having is consistent with known TCM issues that you want to have addressed under this extended warranty service that was established for this very problem. If they disagree, ask for their explanation in writing so you can take it to Ford corporate for their opinion. No need to yell at them, just explain your side calmly and follow through with Ford if that's what it takes. No need to bounce from dealer to dealer before taking it up a level.
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