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Old 01-03-2012, 09:02 PM   #21
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@dewdog1978

Go back at the dealership and show them what's going on with your GPS. Visually, they will see that there is a problem.

I have a question for you. When you took delivery, did the salesman show you how to use the GPS and MFT? A quick overview of the car and its features?
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Old 01-03-2012, 09:09 PM   #22
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I wanted to add that when the tempatures went back to "normal", my GPS went back to working fine. Just like any electronic devices, when frozen, it doesn't work.
Now, when I look back, I think the same cause was in my case. Never had the problem since then.
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Old 01-04-2012, 08:28 AM   #23
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Thank you all for your feedback. Yesterday, afternoon I got another call from a different Service Manager at the dealership. He will be looking at the car this afternoon to see if there is anything "quick" that he can do to correct the issue. I told him that I understood there was "quirkyness" with the system in general, but that most reports were that the system worked. I can deal with needing a software update and a mostly functional nav system. Thanks for the feedback and I will post the result of the shop visit.
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Old 01-05-2012, 04:42 PM   #24
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After my wife took the car to the shop the navigation now works. My wife did not ask what they did but I think they did a software update of some sort. I have to say not only does the navigation now work but the touch system in general seems to be much more responsive and better behaved. A little complaining to the sales manager seemed to do the trick at the dealership. Once again thanks for the feed back that this was more than the normal issues being seen.
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Old 01-05-2012, 06:00 PM   #25
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Glad that you were able to have this resolved.

On a different note, I'm still looking forward to that big update :)
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Old 01-05-2012, 07:34 PM   #26
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Quote:
Originally Posted by dewdog1978 View Post
After my wife took the car to the shop the navigation now works. My wife did not ask what they did but I think they did a software update of some sort. I have to say not only does the navigation now work but the touch system in general seems to be much more responsive and better behaved. A little complaining to the sales manager seemed to do the trick at the dealership. Once again thanks for the feed back that this was more than the normal issues being seen.
It is great to know your problem was solved as it should have been from the begining. Now, enjoy your ride and expect even more fun once the update will be out in the market. (I really want it, even though my MFT is performing as I expected, even better).
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Old 01-08-2012, 05:09 AM   #27
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OK soooo I went in Friday for the service to fix the Nav.. Turns out it's a defective GPS sensor.They said they ordered the part and it should be in Monday.
IF they're right.. it gave the fault message that people posted AND the clock lost time AND I always seemed to be driving west :) ALL those issues get resolved with the GPS sensor says the Ford service guy.. We'll see
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Old 01-08-2012, 10:44 AM   #28
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reality seems to be Ford has no fixes for any of these constant nagging problems.....their default at the dealer and corporate level is to pass it off to the update which of course no ones knows specifics on release dates, extense of all fixes, etc.
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Old 01-08-2012, 12:38 PM   #29
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reality seems to be Ford has no fixes for any of these constant nagging problems.....their default at the dealer and corporate level is to pass it off to the update which of course no ones knows specifics on release dates, extense of all fixes, etc.
That's kind of the point of the revamp. They don't have a fix for the nagging problems, so they are doing the RIGHT thing in redoing it to get it fixed properly instead of putting patches on it that will just mess something else up or slow it all down and crash it.. Small stuff won't work, they are installing a whole new system. Yes it will have similar functions, that's what it is supposed to have on it, but it will actually work next time. Everyone needs to just be patient and let Ford get it done before you decide to criticize the new system or keep on about the latest problems you have. Not AT ALL productive to carry on about how this or that doesn't work or now it's doing this or that, WTH, when it is patently clear that Ford is doing what they can to get it right.
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Old 01-08-2012, 02:39 PM   #30
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That's kind of the point of the revamp. They don't have a fix for the nagging problems, so they are doing the RIGHT thing in redoing it to get it fixed properly instead of putting patches on it that will just mess something else up or slow it all down and crash it.. Small stuff won't work, they are installing a whole new system. Yes it will have similar functions, that's what it is supposed to have on it, but it will actually work next time. Everyone needs to just be patient and let Ford get it done before you decide to criticize the new system or keep on about the latest problems you have. Not AT ALL productive to carry on about how this or that doesn't work or now it's doing this or that, WTH, when it is patently clear that Ford is doing what they can to get it right.
This is all great and stuff........

However, it shouldn't of happened in the first place. It should of never been released in with the issues it had. And Ford has lost customers and credibility over the whole thing. Yes, they can move forward and come up with the "fix all upgrade" but customers and dealers have been dealing with this for almost 2 years. The damage has been done. Let's hope this upgrade is as good as they say it is. I would like a clock that works right among a list of other things.
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