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Old 05-15-2019, 09:24 AM   #1
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Dealer updated PCM after I've had Tom's Tune on my 2012 for the past few years...

Is the tune obsolete? Any consequences? Or should everything be normal?

Sent from my SM-G955U using FF Mobile


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Old 05-15-2019, 10:30 AM   #2
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New strategy means a new tune from Tom ....
Did you return it to the stock tune before going to dealer ?

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Old 05-15-2019, 12:06 PM   #3
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Originally Posted by bayuap View Post
New strategy means a new tune from Tom ....
Did you return it to the stock tune before going to dealer ?

Sent from my SM-G960F using FF Mobile
I did not return it to stock, didn't know they were going to do an update either..

Sent from my SM-G955U using FF Mobile
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Old 05-15-2019, 12:22 PM   #4
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didn't know they were going to do an update either..

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Assume it was for the latest recall. I had mine updated a few months ago.
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Old 05-15-2019, 05:38 PM   #5
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I did not return it to stock, didn't know they were going to do an update either..

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letsgobrewcrew7,

Ditto. Took the car in for the vapor canister vent valve TSB and the PCM was reflashed over Tom's tune. Dang it.

I will have to sort out the XCal4 (it's locked to the old stock tune) and then ask Tom for a new tune. For now, the factory tune is behaving pretty well so maybe Ford is figuring out the DCT, lol.

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Old 05-15-2019, 08:30 PM   #6
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The same thing happened to me but it was a blessing in disguise.
The Injected tune I had previously changed my strategy so Tom had to tune over it. Once the dealership reflashed to a new strategy it ran really well.
When Tom re-tuned over that, my car has never run better! Seriously, night and day.
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Old 05-15-2019, 09:42 PM   #7
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Quote:
Originally Posted by nyuk98gt View Post
letsgobrewcrew7,

Ditto. Took the car in for the vapor canister vent valve TSB and the PCM was reflashed over Tom's tune. Dang it.

I will have to sort out the XCal4 (it's locked to the old stock tune) and then ask Tom for a new tune. For now, the factory tune is behaving pretty well so maybe Ford is figuring out the DCT, lol.

Chris
If you left the tune in check to see if your strategy has changed , use your ecal like you did the first time to get me the strategy and let me know the new strategy

Your X4 is not locked in Ford updates , call SCT 407 774 2447 , tell them what happen and get a RMA , send in your Flasher with a copy of the receipt and SCT will unlock at no charge , confirm this when you talk to them

Let me know if you need any help

Tom
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Old 05-16-2019, 05:43 PM   #8
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Originally Posted by 1turbofocus View Post
If you left the tune in check to see if your strategy has changed , use your ecal like you did the first time to get me the strategy and let me know the new strategy

Your X4 is not locked in Ford updates , call SCT 407 774 2447 , tell them what happen and get a RMA , send in your Flasher with a copy of the receipt and SCT will unlock at no charge , confirm this when you talk to them

Let me know if you need any help

Tom
Hi Tom,

Thank you very much for the info. This is an example of excellent customer service. Like it or not, you've got a customer for life, lol.

Chris
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Old 05-16-2019, 08:50 PM   #9
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I like it !

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Old Today, 04:39 PM   #10
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Hi Tom,

Thank you very much for the info. This is an example of excellent customer service. Like it or not, you've got a customer for life, lol.

Chris
x2 been having some issues tuning Tom logged into my computer showed me exactly what he was seeing and showed me where it should be; very helpful every time i have needed anything or had a question. Now i just need to get to his shop for a dyno visit lol.
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