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Old 04-08-2019, 10:56 PM   #1
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Issue trying to datalog

I'm trying to datalog for Tom's tune but keep getting nothing when I get to "Check Communications". I've tried unplugging and replugging multiple times and restarted the program as well. Anybody know what I might be missing?


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Old 04-09-2019, 01:41 AM   #2
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silly question key in run when your trying to communicate
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Old 04-09-2019, 02:35 AM   #3
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Originally Posted by edfocusse13 View Post
silly question key in run when your trying to communicate
It was, just like the program said.
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Old 04-09-2019, 02:44 AM   #4
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i would uninstall the sct drivers and reinstall them and if that doesn't work try a different usb cable; past that probably would need to contact sct or tom and see if they can figure out whats wrong.
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Old 04-09-2019, 03:23 AM   #5
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I'll try that, thanks.
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Old 04-09-2019, 07:29 AM   #6
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Let me know if you still have issues

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Old 04-13-2019, 05:34 PM   #7
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did you get everything figured out?
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Old 05-08-2019, 03:40 PM   #8
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No, unfortunately my TCM failed shortly after having the issues with the x4 so I'm getting that done first. :/
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Old 05-08-2019, 06:23 PM   #9
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sucks to hear hope everything gets taken care of; keep us updated.
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Old 05-11-2019, 02:49 AM   #10
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I had the same issue. I uninstalled the update/tune loading program and reinstalled. Then I connected my x4 to the computer and the program started a download of more drivers. After those installed I was able to datalog. Now I’m just waiting to hear back from Tom;)
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