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Old 12-31-2018, 07:01 PM   #1
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Issue trying to launch SCT tuning software

Hello, has anyone had any problems trying to install the sct updater software or the Live Link datalogging software? I can download the file but when i try to run it nothing happens...


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Old 12-31-2018, 07:11 PM   #2
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The Updater you need to have a Tune or it wont do anything

The Live Link Gen2 for it to work you need to be in the car and connected to a laptop , key on then pick a list of things you want to datalog

Tom
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Old 12-31-2018, 07:13 PM   #3
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oh really thats weird i had an sct tech guy try to help me install it and he had no idea what to do. thats weird too that i need a tune on my laptop for the any of the software to work
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Old 12-31-2018, 10:00 PM   #4
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If you want to call me after 1PM tomorrow I will be glad to remote in and help get you going and you dont have to buy anything to get me to help

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Old 12-31-2018, 10:10 PM   #5
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Got the issue fixed thanks for the help!
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If you want to call me after 1PM tomorrow I will be glad to remote in and help get you going and you dont have to buy anything to get me to help

Tom
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Old 01-15-2019, 04:11 PM   #6
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Im having issue as well, the device is connected and all uptodate even livelink is up to date but when i try to data log it says that my car cannot be found, but the act device it self does read the car i can see all the data of the car but not from live link, any reason for this? the usb i believe it work, it receives power to the sct device.
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Old 01-15-2019, 08:36 PM   #7
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You can call me or SCT , SCT is 407 774 2447 , sounds like your drivers are not loaded , I would try to download the software again and hit the repair button when it comes up

Tom
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Old 01-18-2019, 06:28 AM   #8
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You can call me or SCT , SCT is 407 774 2447 , sounds like your drivers are not loaded , I would try to download the software again and hit the repair button when it comes up

Tom
Yea i got it fixed it was just the firmware of the device was out of date and needed an update.
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