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Thread: RS Paint Defect
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Old 09-23-2017, 05:52 PM   #22
Understeer
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Location: Fort Wayne, IN
What I Drive: 2016 Focus RS

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So after two months I?ve either been denied or not responded to by three different Ford dealerships. 2nd buyback request was denied. The Ford rep told me to not explain the issue to the next dealership I talk to. Just say ?the selling dealer is far away and I need paint work?. He said if I explain what the actual issue is they are going to all turn me away.

It?s almost funny at this point. I?ve been making phone calls and using my gas, and putting more miles on my car driving to Ford dealerships. And I?m doing this for a total paint defect from the factory. I feel like Ford should Point to a location, I take my car there, they paint it, end of the issue. Now the CS rep is asking me to hide the truth so a dealer will take the case.

I?m going to Better Business Bureau.

*Note. Wrote this on iOS 11 which appears to have issues with commas and apostrophes.

Last edited by Understeer; 09-23-2017 at 05:56 PM.
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