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Old 03-23-2015, 10:01 PM   #1
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anyone deal with bill MacKenzie?? aka twenty??

I ordered the st looking se badge from him back on March 3rd. Last response I got from him was March 13th stating he was busy and didn't send it out yet. But he'd try to the following week. Here I am today with still no emblem. He hasn't answered my PM's, my multiple posts , or even my paypal action against him... very very disappointed in his lack of communication. I WILL be contacting paypal tomorrow to get my $80 refunded to me for the front emblem. I know I will never do business with him again. Just wanted to warn others about this bs... still can't believe a trusted member here would **** me over... mind is blown. Very upset... anyone else in the same boat as me?? I feel he took my money and ran...


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Old 03-23-2015, 10:11 PM   #2
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Moved this to the Vendor, Dealers & Sellers review section for you Mike, that'll keep it at the top of the list for easy reference until settled.

Wasn't there a long wait before he thought those would be avail., even before this month when you ordered from him?`

"Reported" this one for others to see, we'll see what we can find out about this.


Edit: found the Group Buy on these, that answered one of my questions. He hasn't been on often this month, last on the 18th.
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Old 03-24-2015, 12:09 AM   #3
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Fresh news, I see you got a response here:2013 focus se sports/winter package build

Plz. post up on how it all works out, Tx.
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Old 03-24-2015, 12:52 AM   #4
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Hey Mike,

I had indeed posted in your thread just earlier tonight before I saw this.

Again, I am sorry that this has taken so long. It's not fair to you to have to wait because I know you had been looking forward to this as the final touch to your conversion and it was my hope that you would be very happy with it on your car.

I am sending out current orders this coming weekend as that will be after a major assignment deadline for a university course has passed. I am also juggling two jobs on top of this extra course which have prevented me from devoting any time to the blog as of late.

If you no longer want the emblem I fully understand but I hope that you will accept my apologies and the emblem will meet your expectations when it arrives. Regardless you would receive some freebies in your order in an attempt to make up for the extended wait.

Please let me know!

Cheers,
Bill
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Old 03-24-2015, 06:12 AM   #5
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Quote:
Originally Posted by Twenty View Post
Hey Mike,

I had indeed posted in your thread just earlier tonight before I saw this.

Again, I am sorry that this has taken so long. It's not fair to you to have to wait because I know you had been looking forward to this as the final touch to your conversion and it was my hope that you would be very happy with it on your car.

I am sending out current orders this coming weekend as that will be after a major assignment deadline for a university course has passed. I am also juggling two jobs on top of this extra course which have prevented me from devoting any time to the blog as of late.

If you no longer want the emblem I fully understand but I hope that you will accept my apologies and the emblem will meet your expectations when it arrives. Regardless you would receive some freebies in your order in an attempt to make up for the extended wait.

Please let me know!

Cheers,
Bill
Thank you for the reply bill... I am still interested in the emblem. Haven't heard from you in 2 weeks thought you blew me off. I'm not looking for freebies, just what I paid for. Thanks for the offer. I understand life happens, I just got worried as a haven't heard back from you in awhile. A simple pm before now could have avoided my frustration, that's all... good luck in class, I hope to receive it before next month lol... but really thanks for the reply. It means alot. And your right it will MAKE my conversion even better... sorry if it sounded like I was bashing you...like I stated made me very nervous...
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Old 03-24-2015, 08:04 AM   #6
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Good to hear this is resolved.
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Old 03-24-2015, 08:12 AM   #7
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Good to hear this is resolved.
Thanks... I'm glad too... I don't usually deal with people I don't know... he has a great reputation for quality products, it was just a little unsettling not hearing back from him.. I know it will definitely be worth the wait!!!! I can't wait to finish my conversion... life happens I hope this doesn't deter anyone from purchasing these emblems. Like he said he is busy with school and I know that'll be over soon... I'd still recommend people to him...
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Old 03-24-2015, 08:26 PM   #8
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Thank you for your understanding Mike, it means a lot to me. You had every right to be worried and upset due to my silence and I feel bad that you were unhappy with this.

You said you weren't looking for freebies but I do owe you for making you feel uneasy about the transaction as that's the last thing I wanted to have happen. So, I'll be refunding your money tonight and sending the emblem on its way to you free of charge, shipping too. It's the least I can do.

-Bill
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Old 03-25-2015, 05:45 PM   #9
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Quote:
Originally Posted by Twenty View Post
Thank you for your understanding Mike, it means a lot to me. You had every right to be worried and upset due to my silence and I feel bad that you were unhappy with this.

You said you weren't looking for freebies but I do owe you for making you feel uneasy about the transaction as that's the last thing I wanted to have happen. So, I'll be refunding your money tonight and sending the emblem on its way to you free of charge, shipping too. It's the least I can do.

-Bill
Wow bill thanks man. I never saw this post when I pmd you back... I really appreciate the offer but I do not need a refund on a product that you are sending me... I'm not that guy. I will gladly pay for something that I want...thanks a million you are a good guy....
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Old 04-04-2015, 10:42 AM   #10
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Bill can you message me when you finally get a chance to mail the emblem? Thanks again.
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