well ordered bushings on halloween took 2 weeks before i had contact with anyone dan sent me an email saying they were on backorder and would be shipped late last week early this week. well tomorrows friday and still no bushings. and now its back to the no contact bs ive sent 6 emails and called the shop once a day since wednesday and not a email or a phone call has been sent. i understand theres nothing they can do if a part is on backorder and i dont really mind the wait but noone there answers the ohone or my emails to atleast tell me whats going on and why i dont have my stuff. Very poor customer service avoid assaultech at all costs
11-10-2010 12:18 PM
what were you trying to get?
11-10-2010 05:36 PM
i ordered a set of prothane bushings and extra grease. i kinda expected the bushings to be on back order it was just a communication thing but i geuss now all is well
11-18-2010 06:37 PM
well the date dan said they would ship has came and went and now its back to the no contact BS. very unprofessional
11-20-2010 06:09 AM
Yup or top speed^. Send them a bill and attachment saying contact before **/**/** or you wish to end the transaction, If still no response send again but saying on this date I will file a fraud report with your credit card company or pay-pal,whatever you used.
11-20-2010 09:05 PM
oh im sure i will get my stuff. if not a visit to their shop will be necessary lol its just the fact i wanted to make a review so everyone knows to stay clear of assaultech. very poor business
11-21-2010 12:25 AM
Is that a online site or? I've never heard of assaultech?
11-21-2010 10:57 AM
ya online site, they have a shop in alabama
11-23-2010 10:56 PM
finally got a tracking number parts should be here tomorrow. i still dont know what the issue is with communication but dan said that they just came in today from prothane