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Old 09-17-2003, 09:32 PM   #1
silverfoci
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Focus-Central won't return my e-mails

On Sunday I ordered the FR plug wires and since then they have not contacted me via e-mail to tell me the status of my purchase. I have e-mailed them twice and they have not responded and I even called them today. However, I called like 9 minutes late because they say not to call past 5pm. This sucks though, I guess I'll just have to call them tomorrow and see what the problem is. They better have a good explanation or I won't order from them again.


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Old 09-17-2003, 09:33 PM   #2
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many sites aren't always on top with the e-mails...some of the workers dun even know the passwords and such...or how to check it, why didn't you just call on monday?
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Old 09-17-2003, 09:35 PM   #3
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or ever think there email server is down or sumtin?
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Old 09-17-2003, 09:39 PM   #4
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Quote:
Originally posted by Kicknzx3
many sites aren't always on top with the e-mails...some of the workers dun even know the passwords and such...or how to check it, why didn't you just call on monday?
I didn't call Monday because I figured they would get to it the next day which was Monday and then they would send me an e-mail or something to let me know that they are shipping it. I didn't call Tuesday because I just didn't have the time. And I called too late today because I didn't wake up until 5pm after sleeping since 2.
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Old 09-17-2003, 09:41 PM   #5
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just be patient man. i ordered from them and it took about 3 days to get my stuff. not all web sites keep up with the mail tracking. u'll probably get your stuff tomorrow.
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Old 09-17-2003, 09:43 PM   #6
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n btw CALL NEXT TIME i ordered from mcnews site n got an email back a week later sayin the part not in stock..but i cancelled..n ordered a borla from modern performance ..i called them..to make sure its in stock..got it a week later
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Old 09-17-2003, 09:47 PM   #7
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Yeah, I guess I'll call next time. I just have to make sure I'm home during business hours. I ordered those plug wires at like 8pm so they weren't open.
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Old 09-17-2003, 09:49 PM   #8
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order from a pay phone or sumtin lol ....jus write the number down n wut u want
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Old 09-17-2003, 09:52 PM   #9
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Lol good idea
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Old 09-17-2003, 11:33 PM   #10
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Focus Central is not very responsive to emails, definetely call during business hours. They get about 100+ emails a day. :)
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